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Comfort Inn Heritage

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Comfort Inn Heritage
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192 Reviews from our TripAdvisor Community

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Showing 179: English reviews
Reviewed 12 March 2016

Was here for a single day business stay. Rooms were simple and clean. Food and service were decent too. Only negative I had was with billing. We had booked the room for double occupancy, but one of my colleague had to cancel the last minute. Although I had informed the night staff at front office, during check out in the...

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Helpful?
Thank Bharath S
ComfortInnHeritage, General Manager at Comfort Inn Heritage, responded to this review

Dear Guest, Thank you very much for your useful feedback. We sincerely apologize for the inconvenience you had during your check out. I have noted your comments seriously and taken necessary action. I assure you that you will not have such issues in your future stays at our hotel. Also I thank you for mentioning the positives about our hotel....

Coimbatore, India
Reviewed 7 March 2016

The rooms were very neat and clean and well maintained and offer all the basic amenities. The buffet breakfast at the restaurant was also very good. The staff was quite courteous and helpful. Spacious room. Most comfortable beds. Central location, They are renovating the hotel, so small noise was there. But nothing after 4pm.

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Helpful?
Thank Vinod_cbe
ComfortInnHeritage, General Manager at Comfort Inn Heritage, responded to this review

Dear Guest, Thank you so much for your nice feedback. We are renovating our hotel to upgrade it and I assure you that you will have a much improved experience once the renovation is completed. We look forward to your next visits. Best regards, Subir Golder General Manager

New Delhi, India
Reviewed 27 February 2016 via mobile

Have stayed there for 2 night. Location is good but the room size and standsd ov blanket and matress is not upto mark. Overall experiance is not upto mark.room as shown on website is different from actual. Breakfast is not so impressive.

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Helpful?
Thank Mazhar H
ComfortInnHeritage, General Manager at Comfort Inn Heritage, responded to this review

Dear Guest, Thank you very much for your feedback. We have noted your observations seriously and we are in the process of rectifying those urgently. We are renovating our hotel to upgrade it. I assure you that you are going to have a much improved experience at our property after the renovation. We look forward to welcome you again. Best...

Idaho
Reviewed 26 February 2016

Stayed here two nights in February 2016. The place has a good location for central Mumbai and is about and hour from the airport. Grounds/Lobby: Basically, you are limited to hotel since it is located adjacent to other buildings and inset within a private drive. Consists of the main lobby area, sitting area, restaurant and 4 floor of rooms. Fast...

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Helpful?
1Thank ColdCorona
ComfortInnHeritage, General Manager at Comfort Inn Heritage, responded to this review

Dear Guest, Thank you very much for your nice feedback. Our team is really motivated seeing your feedback and want to do more. I would like to inform you that we are renovating our property to upgrade it and I am sure you will like it more after the renovation. We look forward to welcome again soon. Best regards, Subir...

Bhopal, India
Reviewed 25 February 2016

This is an average hotel to stay. Main advantage is the location rest all are average from rooms to service. Nothing great in stores to offer. Moreover they are trying their best to renovate the hotel to stay in the race. May be after renovation good place to stay however they need to improve upon the service level

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Helpful?
Thank shaky1231
ComfortInnHeritage, General Manager at Comfort Inn Heritage, responded to this review

Dear Guest, Thank you very much for your feedback. As you have observed we are renovating our hotel, I would like to inform you that we are going to have a total new look of the hotel. In addition to that you will see a visible improvement in the service level also. We look forward to welcome you again. Best...

New Delhi, India
Reviewed 20 February 2016 via mobile

I don't know why hotels in India keep thinking they can get away with this - this is the 3rd such negative review I've had to give on TripAdvisor. Stayed for one day/night and from 9am -8pm all day there was extremely loud construction work going on right outside my room. It was so loud and nearby that it was...

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Helpful?
Thank sususudio
ComfortInnHeritage, General Manager at Comfort Inn Heritage, responded to this review

Dear Guest, Thank you very much for your feedback. We Sincerely apologize for the inconveniences you faced during your stay. Yes, we are renovating our hotel to upgrade it to a better property and there are some noise in some parts of the hotel during the day time. I apologize that the Front Desk did not inform you regarding the...

New Delhi, India
Reviewed 18 February 2016

The main advantage of this hotel is its location, right next to byculla station at a walking distance and approx. 4 kms from CST railway station, KEM hospital and Tata memorial hospital. Rooms are neat and clean, staff is also good. Breakfast was on the okay side not so good. Overall, a nice property

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Helpful?
Thank ammygupta
ComfortInnHeritage, General Manager at Comfort Inn Heritage, responded to this review

Dear Guest, Thank you very much for your feedback. Nice to know that you liked our hotel. We have noted your comments about our breakfast and we will take necessary action to improve it. Looking forward to welcome you again soon. Best regards, Subir Golder General Manager

Reviewed 5 February 2016 via mobile

I lived with my wife Three days. Room was allright. TV went out of order the third Day, but bathing facilities worked ok. The restaurant have the traditional Indian courses, well prepared and with a good taste. The comfort inn is ok for a short stay.

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Helpful?
Thank Kim H
ComfortInnHeritage, General Manager at Comfort Inn Heritage, responded to this review

Dear Guest, Thank you very much for your feedback. Really good to know that your stay was satisfactory. I hope the TV in your room was repaired/replaced after you brought it to our notice. We look forward to welcome you again soon. Best regards, Subir Golder General Manager

Bengaluru, India
Reviewed 24 January 2016 via mobile

What was normally a safe bet is now a lil bit disappointing. Stayed here 4 time in 2015, staff remember me and personalise service, the challenge being that this is not consistent, over the year their service has dipped. Will stay here again as everybody deserves a chance to redeem themselves.

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Helpful?
Thank philipdoesreviews
ComfortInnHeritage, General Manager at Comfort Inn Heritage, responded to this review

Dear Guest, Thank you for your feedback. Nice to know that you are a regular at our hotel and you are going to stay again. Your feedback is really important to us and we will take necessary action to make sure that your future stays are absolutely comfortable. We look forward to welcome you soon again. Best regards, Subir Golder...

Bangalore
Reviewed 22 January 2016

The property is a good one with neat & clean rooms. Considering it is in the heart of Mumbai where due to high real estate prices, the hotels tend to be congested, the rooms were pretty spacious. The hotel is at walking distance from the Byculla station. The check in was smooth. We were 2 friends who had come for...

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Helpful?
Thank Surmen
ComfortInnHeritage, General Manager at Comfort Inn Heritage, responded to this review

Dear Guest, Thank you for your nice feedback. With this kind of feedback, we get really motivated to do more for our guests. I assure you that you will always receive satisfactory services in your future visits too. Looking forward to your next visit soon. Best regards, Subir Golder General Manager

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Comfort Inn Heritage

Address: Sant Savta Marg, Mumbai (Bombay) 400027, India
Region: India > Maharashtra > Mumbai (Bombay)
Price Range: $96 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn Heritage 3*
Number of rooms: 96
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Also Known As:
Comfort Inn Heritage Hotel Mumbai (Bombay)
Mumbai Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Heritage staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner room was light an sunny but a little bit more street noise.”
 of 5 bubbles 625frederickg, 30 Dec 2016 | Read review
“Corner suites are large and sunny”
 of 5 bubbles , 2 Dec 2016 | Read review
“Pick a Deluxe Room”
 of 5 bubbles Mrhappy85, 21 Nov 2016 | Read review
“Try to get the rooms near the elevator unless you wanna parade towards the end of the hall as its quite a walk to come up and down”
 of 5 bubbles Jonathan_Donald, 18 Nov 2016 | Read review
“All windows are blocked with wood.”
 of 5 bubbles 673abhishekj, 31 Aug 2016 | Read review
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