We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Hotel Cruz Royale

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Hotel Cruz Royale
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

39 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 33: English reviews
Reviewed 2 November 2016

this is the 2nd time we stayed there.. as we had no choice before we left India and it was close to our house. the check in process was worst.. they did not accecpt local ID cards (adhar card or Pan Card) as we were flying overseas so they insisted on only passports or no entry. We said we would...

 Report
Helpful?
Thank Parresh D
New Delhi, India
Reviewed 29 September 2016

Although, I booked some other hotel through OYO, but on landing in Mumbai airport in the middle of night I got a call from OYO that the hotel which I booked was not available., Strange!! Then OYO arranged Cruz royal where I had to stay. I follwed them blindly. Cruz royal was not only away from my official work but...

 Report
Helpful?
Thank Dr_harmeet
Bhubaneswar, India
Reviewed 28 September 2016

This hotel is in the perfect place, so on location perspective its great. Markets nearby, snack shops all within close proximity. Rooms are not tidy enough, other basic amenities are poor too. There was also a stinky smell throughout the corridor. for tour they provided a nice well maintained Innova which was cool. max for 1-2 days stay is good....

 Report
Helpful?
Thank Plaban451
Reviewed 3 July 2016 via mobile

We booked online room in hotel Cruz royals . We arrive late night in mumbai . While arrive in hotel we show hotel booking voucher . But staff in hotel having no idea about booking and even they don't have talking manners . Never book this hotel online and do not stay here .

 Report
Helpful?
Thank Mukesh S
Reviewed 6 March 2016 via mobile

Few days before we book this hotel online . While reaching with my family . They said we don't have rooms available . But your booking is confirmed. Yo have to talk to Goibibo regarding this . Bad service very bad owner . Even they don't have any idea for the bookings . Do not book this place

 Report
Helpful?
Thank Hanuman G
Reviewed 15 February 2016 via mobile

We arrived very early in Mumbai and needed a place to catch a nap before our evening flight, so an airport travel agency booked this hotel for us (since we were turned down from another hotel because we weren't married...actually just two friends needing a place to crash, woo hoo 2016). The hotel looks like a disaster inside and out...

 Report
Helpful?
Thank Lachlan R
Bhopal, India
Reviewed 18 January 2016

Hotel is unhygienic, located on a busy road, full of noise, rooms are not noise proof. You will suffer with sleepless nights. Eatables are just horrible, oily, etc. Even the dishes are served in stained crockery and melmoware. Free breakfast is tasteless and bereft of anything nourishing and served on top floor having a makeshift ramshackle arrangement. For the price...

 Report
Helpful?
Thank BJS108000
Reviewed 8 January 2016 via mobile

My friends and I staid here for a transit night in January 2016. It was a horrible experience from all points of view. Bed bugs, extremely loud as if endless planes are landing in your room, smell of urine on the hallway. The reception employees barely understand english and are rude. Don't count on their help with taxis as ours...

 Report
Helpful?
2Thank Ardna M
New Delhi, India
Reviewed 18 December 2015

This is my first "Terrible" review across some 50 hotels. It was deserved. Completely. Here's the details: 1. Room: Stinks of smoke and dirty laundry. It's cramped and absolutely nothing to write home about. 2. Sleep Quality: There is ZERO noise insulation as you can hear everything from the traffic outside to your neighbor gargling in the morning to a...

 Report
Helpful?
1Thank Anibaddh
Bengaluru, India
Reviewed 20 May 2015

I was in Mumbai for 3 days, reached Mumbai Airport and one of the Hotel Representative contacted us there and told us about this so called "3 Star" hotel. When we reached the Hotel then only we came to know that it is “Hotel with 3 Start facilities”. Initially the room that they shown us, it was stinking and completely...

 Report
Helpful?
3Thank Sanjeev Kumar D

17 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (13)
Viewed
Hotel & Grounds (3)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (4)
Viewed
Hotel & Grounds (2)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Mumbai (Bombay) hotels
Midland Hotel
#132 of 429 in Mumbai (Bombay)
210 reviews
Hotel Red Palm
#352 of 429 in Mumbai (Bombay)
81 reviews
Bandra West
Treebo New Castle
Treebo New Castle
#154 of 429 in Mumbai (Bombay)
59 reviews
Show Prices
Show Prices
Show Prices
Hotel Linkway
#212 of 429 in Mumbai (Bombay)
24 reviews
The UniContinental Hotel
#295 of 429 in Mumbai (Bombay)
55 reviews
Treebo Legend
#126 of 429 in Mumbai (Bombay)
71 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Room types
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff

Additional Information about Hotel Cruz Royale

Address: S V Road | Anand Centre S.V. Road, Mumbai (Bombay) 400054, India
Region: India > Maharashtra > Mumbai (Bombay)
Price Range: $45 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Cruz Royale 2.5*
Number of rooms: 32
Reservation Options:
TripAdvisor is proud to partner with Expedia, HotelTravel.com, Hotwire, Travelocity, Hotels.com, Priceline, Booking.com, Agoda and Orbitz so you can book your Hotel Cruz Royale reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Hotel Cruz Royale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to avoid even if cheap”
 of 5 bubbles parreshd, 2 Nov 2016 | Read review
“Avoid top floor rooms.”
 of 5 bubbles Dr_harmeet, 29 Sep 2016 | Read review
“Pick another hotel”
 of 5 bubbles Anibaddh, 17 Dec 2015 | Read review
“If you want Pleasurable stay in Mumbai, better select some other Hotel.”
 of 5 bubbles sanjeevkumard, 19 May 2015 | Read review
“rooms are nice on 3rd floor....”
 of 5 bubbles rohit393, 14 Feb 2015 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay