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ITC Grand Chola, Chennai

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ITC Grand Chola, Chennai
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2,427 Reviews from our TripAdvisor Community

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Showing 2,345: English reviews
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Minneapolis, Minnesota
Reviewed yesterday NEWvia mobile

The ITC Grand Chola is a beautiful facility. My room was high end and quite comfortable. Ask for courtyard views. I slept so soundly on a comfortable mattress with very good sheets. Breakfast buffet had a lot of strange things for breakfast and my staples of eggs and toast were right next to them. Take a picture on the grand...

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Thank Terrie S
Chicago, Illinois
Reviewed yesterday NEW

I was on a corporate rate - which made this a nice choice. I stayed there two different times in March. Pros: - great employees - typical Asian high-end service - large room - great bathroom - separate shower (with good water pressure) and tub - in room safe - in room iron and ironing board - for select rooms...

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Thank Chicago Flyer
Chennai (Madras), India
Reviewed yesterday NEW

This is my second stay at the ITC in Chennai. The hotel is comfortable and staff is friendly and helpful. Thank you to Krishnan for the amazing service and the wonderful towel art surprises left for me every evening. I did not have to ask for anything, Krishnan and the staff anticipated my needs.

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Thank carrcounty
Chennai (Madras), India
Reviewed yesterday NEW

We had a business conference first time in Chennai and ITC Chola accommodated all our requirements with at most care and service. Special thanks to Dhruv who was our point of contact for all requirements. I can say he was part of our team for the conference success. Thank you Dhruv. Rambabu,

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Thank rambabubandaru
New Delhi, India
Reviewed yesterday NEW

The moment you enter in front of the reception desk you are greeted with warm folded hands and a stole is put around your neck as a welcome gesture. Once the checking in formalities are completed you are ushered into your room. Thereafter a briefing is given how to operate various electronic gadgets which are installed in the room. The...

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Thank ash0kah00ja
Chennai (Madras), India
Reviewed 2 days ago NEWvia mobile

came for a walk in dinner and enquired for a show round... Miss Evangeline from Guest Relations explained everything and was so patiently explaining and took us to each restaurant.. Great hotel .. kudos...very excellent service

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Thank Vijayperumal
Reviewed 3 days ago NEW

Without doubt one of the greatest hotels I have stayed in PERIOD. Beautiful architecture, great service, excellent food, and great pool and relaxation. Just a pity I got very sick 3 days into my trip. It makes no difference if you are in a 5 star hotel when you are so sick. But was able to savour a bit of...

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Thank Terence H
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are glad to know that you enjoyed your stay with us. It was a pleasure to have you with us and we will sincerely look forward to welcoming you...

Bethlehem, Pennsylvania
Reviewed 3 days ago NEW

My room was huge and comfortable. Every amenity was available to me. The employees were helpful and provided for all my needs. The only two complaints I would have was there was no microwave in the room and the WIFI was not free. Otherwise I totally recommend this hotel as a wonderful place to stay.

Review collected in partnership with ITC hotels
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Thank ndlwmn
Calgary, Canada
Reviewed 4 days ago NEWvia mobile

I spent a week at the Grand Chola in February 2017 and used one of the hotel drivers named Prabaharan B and he was great. I highly recommend him. He was courteous and a smooth driver. He avoided at least three accidents by being very sharp and paying attention to traffic. He had good English and was always where I...

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Thank Geoffrey C
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you enjoyed your stay with us. I would also like to thank you for appreciating our staff Prabaharan B and he is glad to...

Reviewed 4 days ago NEWvia mobile

Beautiful hotel close by to the airport in Chennai. The hotel is very grand and the rooms are modern and fresh. I opted for room service as I was tired and on a quick trip. The paneer tika was incredible. Lovely pool area and plenty of dining and drinking options. Look forward to staying for longer on holiday sometime.

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Thank Derek B
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you enjoyed your stay with us. We are glad to learn that you like the room, the pool and food at our hotel. It...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set in an opulent, palatial design which pays homage to Southern India’s grand empires, the ITC Grand Chola, Chennai overlooks verdant parks and gardens. Experience understated Indian hospitality in an exquisite property with a distinct personality. ... more   less 

Additional Information about ITC Grand Chola, Chennai

Address: No 63 Mount Road | Guindy, Chennai (Madras) 600032, India
Region: India > Tamil Nadu > Chennai District > Chennai (Madras)
Price Range: $216 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Grand Chola, Chennai 5*
Number of rooms: 600
Reservation Options:
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Hotel Style:
#2 Business Hotel in Chennai (Madras)
#2 Spa Hotel in Chennai (Madras)
#2 Luxury Hotel in Chennai (Madras)
#5 Romantic Hotel in Chennai (Madras)
#6 Family Hotel in Chennai (Madras)
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Questions & Answers

Here's what travellers have asked, with answers from ITC Grand Chola, Chennai staff and other travellers.
18 questions
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Questions? Get answers from ITC Grand Chola, Chennai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room is OK as the view is only of high rise building of the city.”
  • Inside view of the room
 of 5 bubbles ash0kah00ja, 23 Mar 2017 | Read review
“Pool facing rooms are quiter”
 of 5 bubbles FaisalShb, 15 Mar 2017 | Read review
“If you want to experience elite and classy hospitality then close your eyes and walk in to Grand Chola. You will love it.”
 of 5 bubbles chauhan_imdr, 15 Mar 2017 | Read review
“rooms facing the pool have good view.”
 of 5 bubbles dvr2020, 14 Mar 2017 | Read review
“I stayed at the Towers, which had very nice rooms.”
 of 5 bubbles tanicho, 12 Mar 2017 | Read review
5 of 5