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ITC Grand Chola, Chennai

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ITC Grand Chola, Chennai
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2,442 Reviews from our TripAdvisor Community

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Showing 2,360: English reviews
Bengaluru, India
Reviewed 5 January 2017

We were at ITC Grand Chola for this new year celebration. We arrived at Chola around night time and were floored by its grand looks. Our room was upgraded to a beautiful pool facing room. The room itself was grand with beautiful interiors. Despite the pre-booking of the restaurants, they could get us a seat in Peshavari, which was in...

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Helpful?
Thank shainky
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you had a wonderful stay with us. We are glad that you enjoyed our services and dining at Peshawri and Madras Pavilion, on the...

Chicago, United States
Reviewed 4 January 2017

We really enjoyed our stay at the ITC Grand Chola. The staff was very polite and helpful- especially Nathan at the Concierge and Dinesh at Housekeeping. Everyone was very responsive to our needs and requests, and the accommodations were excellent. Food was amazing at the Pan Asian restaurant. Overall, it was a beautiful hotel with superb staff and management.

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1Thank Parag M
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you had enjoyed staying with us and also found our housekeeping and other services to be up to your expectations. It was a pleasure...

Copenhagen, Denmark
Reviewed 3 January 2017

I really loved every minute of the stay at ITC Grand Chola during my recent stay (30 Dec 2016 to 01 Jan 2017). I decided to spend the new year weekend at the ITC Grand Chola property and must felicitate the entire team involved for making the stay there a really memorable and pleasant one. The hotel was first rate,...

Review collected in partnership with ITC hotels
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Thank shahh370093
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you had a wonderful experience with us. It was a pleasure to have you with us and we will sincerely look forward to welcome you back...

Chennai (Madras), India
Reviewed 3 January 2017

What a wonderful start to New year 2017!!!!!!!!!!!!!!!!!.My son booked two rooms in this hotel for our family to stay for a day on new year eve.Never thought i would enjoy this stay that much.We booked tower rooms and no words to describe the grandeur and opulance of this room.It can be called a suite too.The bathroom is so spacious...

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Helpful?
Thank radha61
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you all had a wonderful and memorable stay with us. It was a pleasure to have you and your family with us and we...

Mumbai, India
Reviewed 2 January 2017

I have stayed in ITC Sonar and enjoyed the real hospitality of the ITC Hotels. With that fond hope and expectation, I booked for the New Year in ITC Grand Chola Chennai. The welcome was okay, good for the first time. I was taken to the room by a beautiful Naga angel. That was the end of all the good...

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Thank Padmanabha K
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. At the outset, I would like to express my sincere apologies for the reported inconvenience caused to you during your stay with us. I would like to assure that you that I...

Reviewed 31 December 2016 via mobile

This is clearly the best hotel we'd stayed in India including Taj Mahal, Mumbai. A big city hotel; quite new, wonderful location, very good rooms, wonderful restaurant, lovely staff (esp. Ramesh). The pool is very delightful. Do not miss it..

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1Thank Hamdi A
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you had a wonderful stay with us. Ramesh too is elated to read your feedback. It was a pleasure to have you with us...

Reviewed 31 December 2016 via mobile

Great rooms, wonderful hospitality and a grandeur of architecture and facilities. Unbelievable buffet breakfast in addition to all this. My favourite Sheraton hotel worldwide, will absolutely stay here if I am visiting Chennai again.

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Thank Ramji S
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you had a wonderful stay with us and glad that you enjoyed the breakfast spread at Madras Pavilion. It was a pleasure to have...

Reviewed 31 December 2016 via mobile

I usually am not a one to write review but I had come to warm you. Yesterday evening the reunion went good in GRAND CHOLA @ chennai. The food and drinks are awesome. The guys did there best. Especially the barman Mr: Susi service was good and he made the evening pleasant. I am happy!!!

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Thank AswinDanny1993
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that your reunion function was successful one and we could live upto your expectations. It was a pleasure to have you with us and we...

Bengaluru, India
Reviewed 30 December 2016

Stayed here for a night. It was a very pleasant stay with courteous and smiling staff everywhere. The room I stayed was excellent and use of technology by the hotel is admirable. All controls in the room including the door can be controlled by the iPad placed in the room. Found this very useful and interesting. The food was excellent(pricey...

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Thank Pradeepkumar008
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you had a wonderful stay with us and glad that you enjoyed our service. It was a pleasure to have you with us and...

del
Reviewed 29 December 2016

checked into the hotel again and the experience was even better on this occasion, of course the gym etc and the ambiance as always is good and meets expectations. i was offered to stay at a serviced apartment and must say it was very spacious and very well equipped. the bath space was wonderful.

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Thank chaturvedi
GM_ITCGrandChola, General Manager at ITC Grand Chola, Chennai, responded to this review

Dear Guest, Namaste! Thank You for your wonderful and valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that we could impress you once again with our hospitality. We are glad to learn that you enjoyed staying in our spacious Service Apartments. It...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set in an opulent, palatial design which pays homage to Southern India’s grand empires, the ITC Grand Chola, Chennai overlooks verdant parks and gardens. Experience understated Indian hospitality in an exquisite property with a distinct personality. ... more   less 

Additional Information about ITC Grand Chola, Chennai

Address: No 63 Mount Road | Guindy, Chennai (Madras) 600032, India
Region: India > Tamil Nadu > Chennai District > Chennai (Madras)
Price Range: $220 - $360 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Grand Chola, Chennai 5*
Number of rooms: 600
Reservation Options:
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Hotel Style:
#2 Business Hotel in Chennai (Madras)
#2 Spa Hotel in Chennai (Madras)
#2 Luxury Hotel in Chennai (Madras)
#5 Romantic Hotel in Chennai (Madras)
#6 Family Hotel in Chennai (Madras)
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Questions & Answers

Here's what travellers have asked, with answers from ITC Grand Chola, Chennai staff and other travellers.
18 questions
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Questions? Get answers from ITC Grand Chola, Chennai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms that I have stayed in are pretty much identical. I never specify a specific room.”
 of 5 bubbles Lazzer_R1, 27 Mar 2017 | Read review
“Experiences the breakfast buffet , you will amuse to see the authentic South Indian and also the Tower club !”
 of 5 bubbles bangkimchandra, 26 Mar 2017 | Read review
“Any room is OK as the view is only of high rise building of the city.”
  • Inside view of the room
 of 5 bubbles ash0kah00ja, 23 Mar 2017 | Read review
“Pool facing rooms are quiter”
 of 5 bubbles FaisalShb, 15 Mar 2017 | Read review
“If you want to experience elite and classy hospitality then close your eyes and walk in to Grand Chola. You will love it.”
 of 5 bubbles chauhan_imdr, 15 Mar 2017 | Read review
5 of 5