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Hill Crown Retreat

Booking.comUS$31*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hill Crown Retreat
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77 Reviews from our TripAdvisor Community

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Showing 76: English reviews
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Mumbai (Bombay), India
Reviewed 6 days ago NEW

Had booked for a super deluxe room but the room was not even like a standard room. The door knob was broken, carpet was wet, no sufficient tea coffee supplies. The room was not even cleaned despite of informing the reception to clean it. The staff is rude and does not bother, most of the time there is no staff...

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Helpful?
Thank parulshah4u
Bengaluru, India
Reviewed 1 week ago via mobile

Best to avoid this place,it's approach road is very worst it's near to sightseeing places but too much of traffic jam , rooms are not clean it has mat flooring which stink.It was a hell no extra food available.Not worth it

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Helpful?
Thank 98shaila
Bengaluru, India
Reviewed 1 week ago

Hotel is at very bad location, you can't reach the hotel by car comfortably. And it is surrounded by local / mass market. Approach is not at all good. Room service is pathetic. No response from staff. I have paid more money for Delux room with Kanchenganga view so that can spent some free time in watching nature from balcony....

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Helpful?
Thank gadampk4u
Chennai (Madras), India
Reviewed 1 week ago

The place is a hell. Tripfactory has arranged this hotel.No hot water,terrible food,The place is in a market. no vehicles will enter this area.from main road road u need to walk.The bedsheets are terrribly dirty.Bed is very hard.

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Helpful?
Thank rajinikanth161174
Chennai (Madras), India
Reviewed 1 week ago

We were group of 30+children stayed in Hill crown retreat hotel in Darjiling. very worst food, stinking rooms, misbehaving staaf, organised by trip factory bengalooru,, don't trust this agent, they are fraud

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Thank lifestyleragu
Mumbai City District, India
Reviewed 2 weeks ago

Staff non co-operative. No coordination between kitchen and front desk. No breakfast served even ordered at previous evening. Less quantity food served late. Congested & filthy surrounding outside hotel.

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Helpful?
Thank mvdtr
Bengaluru, India
Reviewed 22 April 2017

We booked this hotel and paid 11100 through the PAYU Money link 1st Apr 2017 and confirmation voucher got on 4th Apr. Later on the day on 4th Apr, when I called to check hotel executive about the room details, she told me that there is no availability. I was shocked to know that the confirmation voucher doesn't have any...

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Helpful?
Thank alwaysjolly12
Kolkata (Calcutta), India
Reviewed 12 April 2017

The hotel has very good rooms, well-done interiors and great views. Food is available too, making it a comfortable stay. Only difficulty is that one needs to walk up-slope when moving out of the hotel, which is inconvenient with heavy luggage.

Review collected in partnership with this hotel
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Helpful?
Thank arko_banerjee25
Tumpa D, Guest Relations Manager at Hill Crown Retreat, responded to this review

Dear Sir, First of all, we would like to thank you for choosing to stay at Hill Crown Retreat ! Its our pleasure that you have enjoyed your stay. Hope in future you will visit again. Our staff will be there for any support & service. Best regards, Guest Relation Manager, Retreat Group of Hotels

Kolkata
Reviewed 11 April 2017

It was a good experience. They are always helpful and concerned about their guests. Their facility is also upto the mark. It is recommended for others. Good room condition. wifi speed was good and their stuff Abdul was really good.

Review collected in partnership with this hotel
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Thank princed852
Tumpa D, Guest Relations Manager at Hill Crown Retreat, responded to this review

Dear Sir, Thank you for staying at Hill Crown Retreat and also taking out your valuable time to write your feedback. We are glad that you enjoyed your stay at the hotel and had a great time with your family. Your words of appreciation shall go a long way to motivate our team to deliver a high level of service...

Durgapur, India
Reviewed 4 April 2017

It was excellent service and room provided by the hotel. Food was good. Mr. Abdul Mannan has provided awesome service. Only the drawback is the hotel is in very interior and vechiles are not able to approach at door level.

Review collected in partnership with this hotel
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Helpful?
Thank AbhiGita
Tumpa D, Guest Relations Manager at Hill Crown Retreat, responded to this review

Dear Sir, Thank you for staying with Hill Crown Retreat and also taking out your valuable time to write your feedback. We are glad that you enjoyed your stay at the hotel. We look forward to the opportunity of welcoming you back again. Warm Regards, Guest Relations Manager. Retreat Group of Hotels

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Internet
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Public Wifi
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hotel Hill Crown Retreat is a 2 star deluxe Hotel with Kanchenjunga view from rooms, Multicuisine restaurant & balcony. Hotel located in a peaceful sorroundings, near Chowk Bazar, main market at Darjeeling, 2 mins walking distance from market & just 500 meter from Mall. Facilities include Indoor Games & Multi Gym, Tea/Coffee Maker in Room, Complimentary Wi-Fi, Intercom, 24 hours running hot water, Generator Back up, Room Heater etc. ... more   less 

Additional Information about Hill Crown Retreat

Address: 11 JN Mitra Road | Below Shree Mandir, Darjeeling 734101, India
Region: India > West Bengal > Darjeeling District > Darjeeling
Price Range: $25 - $66 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hill Crown Retreat 2*
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Questions & Answers

Here's what travellers have asked, with answers from Hill Crown Retreat staff and other travellers.
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Questions? Get answers from Hill Crown Retreat staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not book this hotel, waste of money and valuable tour time. Bad experience!!”
parulshah4u, 23 May 2017 | Read review
“best avoid”
mittalsp, 30 May 2016 | Read review
“Room service needs to be improved. Also lighting needs some care.”
mahavadir, 22 May 2016 | Read review
“Please don't go there. The minimum tip I can tell you.”
Sujoy992, 27 Feb 2016 | Read review
“Approach Road is bad. Bigger vehicles cannot enter the lane leading to the hotel.”
satish_khalnayak, 22 Jan 2016 | Read review
5 of 5
Booking.com
US$31* /night
View Deal
TripAdvisorUS$31
*Disclaimer
Prices are for 1 room, 2 adults
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