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I experienced extremes in this hotel. I booked for 3 nights . The first two nights I was in the executive rooms and it's nothing like what's being shown in the pictures. The rooms were very cramped an d the bathroom was very claustrophobic. There...More
Room size is small but decent as compared to other properties which we visited during our Sikkim trip
Staff is very friendly. Hotel is located within the city so the bazar is at walkable distance if you want to do shopping as sightseeing generally gets...More
Response from Viceroydarj, Manager at Viceroy Hotel
We are absolutely thrilled to read your review. Needless to say, nothing gives us more satisfaction but to see a smile, of the guest, when he or she leaves the hotel happily and contended with happy and cherished memories of his or her...More
LOCATION: Just a couple of walk-able minutes from Mall road and yet most importantly on vehicular road.
PRE-ARRIVAL, CHECK-IN, CHECK-OUT: Prompt reply of pre-arrival queries, smooth check-in and check-outs.
ROOM: We were upgraded to their executive double room at higher floor. the view from the...More
We've just checked and we had booked a premium attic room as we were led to believe that it had a view of the mountains. Admittedly, it is very low cloud today, but we were told if you wanted to see the mountains we'd have...More
The rooms are clumsy. First day, the wash basin was clogged, water was not flowing out from the shower place and the length of health faucet pipe was short. The socket for the room heater got burnt during the night. Room was changed, here again...More