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Swissotel Kolkata

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Swissotel Kolkata
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1,242 Reviews from our TripAdvisor Community

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Showing 1,182: English reviews
New York City, New York
Reviewed yesterday NEW

This is perfectly located and in my opinion one of the best places to stay in Kolkata! Its an intense city and its nice to come to this hotel as everything is new and very well set up. The service is amazing and so is the food.

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Helpful?
Thank ajoshi244
Reviewed 3 days ago NEWvia mobile

All the employees are with big smile and ready to help you for everything. The room very-very clean. Good food on 6th floor in a beautiful and open environment. I wish them to continue in the same way.

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Helpful?
Thank Σταύρος Κ
Reviewed 3 days ago NEWvia mobile

Location wise its awesome...as u get access to mall for shopping...movie and some good restaurant Room service is excellent..... This is the second 5 start hotel in Kolkata which has messed up my bill and that too 2 weeks in a row. I dont think staff in these so called 5 star hotel are professional. I was never in hotel...

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Helpful?
Thank rahul t
New Delhi, India
Reviewed 4 days ago NEW

Excellent hotel to stay in Kolkata, just 20 min away from airport. good value for money stay. The staff is very well behaved & room cleanness is excellent. The food quality very good & with lot of variety. Highly recommended.

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Helpful?
Thank ashish2903
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Thank you for spending some of your precious time to share your heartfelt review on Trip Advisor and also sharing your kind words about your awesome experience at our Hotel. It gives us great satisfaction and also is an enormous pleasure to learn that you had a comfortable stay at the Swissotel Kolkata. We look forward to a...

Aizawl
Reviewed 4 days ago NEW

Good hotel to stay, just 10 min away from airport, good service, good food, clean and cozy rooms, friendly staffs. Reception needs to be more attentive during late night and early morning calls. Very good overall

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Helpful?
Thank stephnzee
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest, Thank you for choosing our hotel for your trip to Kolkata and taking the time to review us on Tripadvisor. My team and I are delighted to know that you had an amazing experience at Swissotel Kolkata. We thank you for your lovely comments. It is our endeavour at all times to offer supreme accommodation, finest of cuisines...

India
Reviewed 1 week ago NEW

Worst Experience Front office and Customer relation officer Totally negative approach. Did not bother to listen. Charged me twice. Took my debit card and swiped two time with in 5 mts, I trusted the staff and gave my PW, it was misused.

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Helpful?
Thank sukhdevrajn
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Warm greetings from Swissotel Kolkata! At the onset, we would like to express our sincere thanks for choosing Swissôtel Kolkata for your recent stay and we appreciate your patronage. I apologize for the poor experience that you had at the time of checking out of our hotel. I deeply regret the unintentional occurrence and can certainly appreciate your...

Brisbane, Australia
Reviewed 1 week ago NEW

Great hotel, very friendly staff, and the buffet dinners are a great way to try good quality Indian food - the chefs are helpful and will explain dishes etc. to make sure you get the most out of eating!

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Helpful?
Thank Q3219AKcolinm
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Greetings from Swissotel Kolkata! Thank you for choosing our hotel for your recent stay and also for your lovely compliments. We are always here committed to consistently provide efficient and discrete service to our guests, so your appreciation and acknowledgement is our greatest reward! It is our genuine aspiration to meet your every expectation. We are extremely delighted...

Wayland
Reviewed 1 week ago NEW

From the managers to every staff member I was well care for.The cafe was wonderful. Buffet setting let us try many Indian dishes. The chef Tanima takes pride in the cuisine. The managers Nabirul Biswas and Ashish Pathak assure everything runs smoothly. The waiters Sanjeev Singh and Malay Sakar are enthusiastic and very attentive.

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Helpful?
Thank H7078KLmargaretf
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest, Thank you for choosing our hotel for your trip to Kolkata and taking the time to review us on Tripadvisor. My team and I are delighted to know that you had an amazing experience at Swissotel Kolkata. You were pleased with the personalized and courteous services offered by our team members. We thank you for your lovely comments....

Dhaka City, Bangladesh
Reviewed 1 week ago

It was a good stay in the hotel for last three days. Very professional. Got prompt response from hotel service. Miss ekta ghosh was very supportive, she helped me a lot providing me the train details to go to shantiniken and also was very nice to me . Hope i will visit the hotel soon

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Helpful?
Thank 98asad
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest, Thank you for taking the time to review us on Tripadvisor. My team and I are delighted to know that you had an enjoyable and rejuvenating experience at Swissotel Kolkata and I thank you for your kind words of appreciation. It is a pleasure to know that my team member helped you in planning your onward trip and...

Mohali, India
Reviewed 1 week ago

The Hotel staff charged me double , I gave my Credit card and they swiped for two times and when I raised objection to this , they were just took very lightly and ignored what I mean to say. Room Service is very poor Cost of food is very high as compared to other similar rated hotels. You may be...

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Helpful?
Thank mohali2016
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Warm greetings from Swissotel Kolkata! At the onset, we would like to express our sincere thanks for choosing Swissôtel Kolkata for your recent stay and we appreciate your patronage. I apologize for the poor experience that you had at the time of checking out of our hotel. I deeply regret the unintentional occurrence and can certainly appreciate your...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Swissôtel Kolkata is one of the most luxurious addresses in the city of Kolkata which offers well-appointed leisure and business facilities. Boasting an under-one-roof concept, Swissôtel Kolkata has 147 contemporary guest rooms and luxury suites with spectacular Jacuzzis, four restaurants and bars, a fitness centre, a rooftop swimming pool, and over 1261 square meters of meeting space with the largest pillarless banquet in the city. The hotel is part of a new urban development with an attached mall featuring shops, restaurants and a multiplex cinema. Located in Rajarhat beside the IT hub, the hotel offers a distinct mix of leisure and business facilities, and is noted for its unique offering of Swiss hospitality and attention to detail. The award-winning rooftop Sky Lounge is the jewel of the hotel's three restaurants and bar, offering views over the city. An in-house nightclub with resident DJ attracts hip locals and guests alike. The sumptuous breakfast buffet offers a wide range of choices to energise your day.The business centre and two meeting rooms more than cover all your business needs. Over 1000 guests can be accommodated in cocktail/reception style in Bern, the largest pillar-free banqueting facility - and a team of event planners is on hand to help you hold the perfect wedding at Swissotel Kolkata. Swissotel Kolkata's alpine-inspired Purovel Sport offers you an exclusive ambiance in which to continue your exercise routine, with a fully equipped gym and a breathtaking infinity swimming pool on the roof.The hotel has separate smoking and non-smoking floors, there is free internet throughout except in the banquet areas, and secure parking is also available for your vehicle during your stay. ... more   less 

Additional Information about Swissotel Kolkata

Address: City Center New Town, Action Area 2D | Plot No. 11/5, Rajarhat, Kolkata (Calcutta) 700157, India
Region: India > West Bengal > Kolkata (Calcutta)
Price Range: $131 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swissotel Kolkata 5*
Number of rooms: 147
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Fairmont Hotels, Odigeo, Travelocity and Priceline so you can book your Swissotel Kolkata reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Swissotel Kolkata Hotel Kolkata (Calcutta)
Swissotel Kolkata Kolkata (Calcutta), India - West Bengal
Hotel Style:
#3 Family Hotel in Kolkata (Calcutta)
#4 Romantic Hotel in Kolkata (Calcutta)
#4 Business Hotel in Kolkata (Calcutta)
#5 Spa Hotel in Kolkata (Calcutta)
#6 Luxury Hotel in Kolkata (Calcutta)
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Kolkata staff and other travellers.
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Questions? Get answers from Swissotel Kolkata staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles SuzieSundariV108, 28 Nov 2016 | Read review
“Opt for top floor”
 of 5 bubbles captain063mumbai, 20 Nov 2016 | Read review
“Never had a bad room or view here. Quiet, clean, and comfortable.”
 of 5 bubbles J5957WBginag, 3 Nov 2016 | Read review
“executive room with Jacuzzi”
 of 5 bubbles chaksuman007, 19 Oct 2016 | Read review
“Try and book a room on either floor 4 or 10”
 of 5 bubbles JamesBrown1563, 5 Oct 2016 | Read review
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