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Swissotel Kolkata

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Swissotel Kolkata
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1,310 Reviews from our TripAdvisor Community

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Showing 1,244: English reviews
Moorooka
Reviewed 26 August 2016

Beautiful hotel, friendly staff and great service. Everything about this hotel from check in to check out is first class. The only negative thing I have to say is they putnos in a smoking room when we asked for non smoking, but they did everything they could to get rid of the smell for us.

Review collected in partnership with Swissotel Hotels & Resorts
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Helpful?
Thank 988glennj
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Thank you for spending some of your precious time to share your heartfelt review on Trip Advisor and also sharing your kind words about your experience at our Hotel. It gives us great satisfaction and also is an enormous pleasure to learn that you had a fabulous time at the Swissotel Kolkata. Happy to know you had a...

Reviewed 21 August 2016 via mobile

Outstanding service! Vey good hotel with staff who are eager to please. Room was great value and restaurant was 5 star! Stayed here for 2 nights in August and was impressed from start to finish. Value for money and great for kids, family and couples!

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Helpful?
Thank Damien D
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Thank you for spending some of your precious time to share your heartfelt review on Trip Advisor and also sharing your kind words about your 'five star' experience at our Hotel. It gives us great satisfaction and also is a great pleasure to learn that you had an enriching experience at the Swissotel Kolkata. We strive to maintain...

Mumbai (Bombay), India
Reviewed 21 August 2016

Just Amazing!! I had a good time with my friends, DJ Music Drinks with a beautiful ambiance around. Service was really good. Thank You. Good and well furnished Rooms, with room services extra amenities making it very convenient for travellers.

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Helpful?
Thank duttakoushik50
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Greetings from Swissotel Kolkata! Thank you for choosing our hotel for your recent stay and also for your lovely compliments. We are extremely delighted to know you had an amazing experience. Happy to have you as an “ambassador” for The Swissôtel Kolkata and we look forward to welcome you back soon The support we receive is highly appreciated...

Rampurhat
Reviewed 21 August 2016

I visited at a hotel in Action Area IID ,City Centre 2 ,Newtown ,Kolkata-700157 on last Friday ,18 AUG 2016 . This is a Luxury hotel and is situated at 4.8 km from Netaji Subhash Chandra Bose International Airport and 14 km from Science City Kolkata. The elegant rooms have free Wi-Fi and come with flat-screen TVs, desks with ergonomic...

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Helpful?
Thank golam_11
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Thank you for spending some of your precious time to share your review on Trip Advisor and also sharing your 'five star' experience. It gives us great satisfaction and also is an enormous pleasure to know you appreciated the hospitality extended to you. We look forward to a long lasting and rewarding relationship with you and to serving...

Reviewed 13 August 2016 via mobile

Good and well furnished Rooms, with availability of iron within the room itself making it very convenient for travellers and holidayers alike. Great Continental and Indian Buffet Breakfast spread. Friendly staff. A small negative, allowing smoking areas within the Hotel makes it a bit uncomfortable for non-smokers. Overall a very good Hotel.

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Thank Honed T
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Greetings from Swissotel Kolkata! Thank you for choosing our hotel for your recent stay and also for your lovely compliments. It gives us great satisfaction and also is a great pleasure to learn that you had an enriching experience at the Swissotel Kolkata. We strive to maintain our hospitality service to always exceed your expectation. We are extremely...

High Wycombe, UK
Reviewed 12 August 2016 via mobile

Close to the airport and convenient for many of the business parks, the Swissotel offers friendly and attentive service with good facilities and food. Breakfasts are very good with eggs and waffles cooked to order. The restaurants are also very good and it's conveniently next to a retail centre with a cinema showing English language films. Best of all the...

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Helpful?
Thank David P
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest, Thank you for taking the time to review us on Tripadvisor. My team and I are delighted to know that you had an enjoyable culinary experience at Swissotel Kolkata, and I thank you for your kind words of appreciation with so much detail. It is our endeavour at all times to offer supreme accommodation, finest of cuisines and...

Reviewed 11 August 2016 via mobile

I've stayed at the Swissotel three times and each visit I am always impressed by the staff service level. Baby in first relations was so sweet and thoughtful always making sure everything was taken care of. Being here on business and working nights can be a big adjustment but knowing that I'll be coming back to a clean room and...

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Helpful?
Thank Brooke B
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest, We are delighted to read your feedback and my team, joins me in thanking you for the wonderful words of appreciation. These words go a long way in motivating the team to achieve higher standards of service excellence. It is our endeavour at all times to offer the best to our valued guest. This will allow us an...

Reviewed 11 August 2016 via mobile

My first time visiting Kolkata and staying at the Swissotel was absolutely awesome. The people were so attentitive and helpful. They made my stay quite enjoyable. The food was delicious. Ashish and Baby were such a joy. I recommend Swissotel to everyone that visits Kolkata.

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Helpful?
Thank Yakila C
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest, Warm Greetings from Swissotel Kolkata Thank you for your wonderful comments. My team joins me in thanking you for the wonderful words of appreciation for their service during your stay at Swissotel Kolkata. Happy to know you had a absolute awesome time. Food was gratifying to your flavor. Overall you had a pleasant stay. Thank you for your...

Hvidovre, Kobenhavn, Denmark
Reviewed 10 August 2016 via mobile

Swiss hotel kolkata have High Level OFF service, rooms are clean and fine !! But the location i can't recommend if you like to go out from the hotel. Reason are the street do not look as a safe place to if not a local person. I have been many places and have never that feeling not to be safe...

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Thank Palle L
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest Greetings from Swissotel Kolkata! Thank you for choosing our hotel for your recent stay and also for your lovely compliments about our hotel. Just to assure you that when it comes to guest safety, we make certain safe environment for all our guests without compromising. We take care of our guests by ensuring a consistent, professional response to...

India
Reviewed 9 August 2016 via mobile

Great location ..10 min from airport ..with attached shopping mall and a multiplex..one just need to relax as there is no need to go anywhere as everything is available nearby..rooms are good with all modern amenities. ..staff good and helpful..my second visit and surely not my last..

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Helpful?
Thank manish1379
Swissotel_Kol, General Manager at Swissotel Kolkata, responded to this review

Dear Guest, Thank you for taking some of your precious time to share your review on Trip Advisor. It was a pleasure to learn that you had an enriching experience at the Swissotel Kolkata. We strive to maintain our hospitality service to always exceed your expectation. Being a little away from the main city it makes it a perfect hideway...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Swissôtel Kolkata is one of the most luxurious addresses in the city of Kolkata which offers well-appointed leisure and business facilities. Boasting an under-one-roof concept, Swissôtel Kolkata has 147 contemporary guest rooms and luxury suites with spectacular Jacuzzis, four restaurants and bars, a fitness centre, a rooftop swimming pool, and over 1261 square meters of meeting space with the largest pillarless banquet in the city. The hotel is part of a new urban development with an attached mall featuring shops, restaurants and a multiplex cinema. Located in Rajarhat beside the IT hub, the hotel offers a distinct mix of leisure and business facilities, and is noted for its unique offering of Swiss hospitality and attention to detail. The award-winning rooftop Sky Lounge is the jewel of the hotel's three restaurants and bar, offering views over the city. An in-house nightclub with resident DJ attracts hip locals and guests alike. The sumptuous breakfast buffet offers a wide range of choices to energise your day.The business centre and two meeting rooms more than cover all your business needs. Over 1000 guests can be accommodated in cocktail/reception style in Bern, the largest pillar-free banqueting facility - and a team of event planners is on hand to help you hold the perfect wedding at Swissotel Kolkata. Swissotel Kolkata's alpine-inspired Purovel Sport offers you an exclusive ambiance in which to continue your exercise routine, with a fully equipped gym and a breathtaking infinity swimming pool on the roof.The hotel has separate smoking and non-smoking floors, there is free internet throughout except in the banquet areas, and secure parking is also available for your vehicle during your stay. ... more   less 

Additional Information about Swissotel Kolkata

Address: City Center New Town, Action Area 2D | Plot No. 11/5, Rajarhat, Kolkata (Calcutta) 700157, India
Region: India > West Bengal > Kolkata (Calcutta)
Price Range: $131 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swissotel Kolkata 5*
Number of rooms: 147
Reservation Options:
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Also Known As:
Swissotel Kolkata Hotel Kolkata (Calcutta)
Swissotel Kolkata Kolkata (Calcutta), India - West Bengal
Hotel Style:
#3 Family Hotel in Kolkata (Calcutta)
#4 Romantic Hotel in Kolkata (Calcutta)
#4 Business Hotel in Kolkata (Calcutta)
#5 Spa Hotel in Kolkata (Calcutta)
#6 Luxury Hotel in Kolkata (Calcutta)
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Kolkata staff and other travellers.
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Questions? Get answers from Swissotel Kolkata staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher up the better :)”
 of 5 bubbles tomfennick, 21 Mar 2017 | Read review
“6th floor is great because the Cafe Swiss is on the same floor”
 of 5 bubbles wahiullah, 23 Feb 2017 | Read review
“Top floor gives a great View”
 of 5 bubbles , 19 Feb 2017 | Read review
“In summers definately go for room with Jacuzzi , for winters not advisable as it is of no use as evident from my above review”
 of 5 bubbles LooniaKirti, 2 Jan 2017 | Read review
“rooms near the lift are more preferable first 5 or last 5 in each floor”
 of 5 bubbles DIBYAJYOTI79, 21 Dec 2016 | Read review
5 of 5