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ITC Sonar

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ITC Sonar
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1,658 Reviews from our TripAdvisor Community

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Showing 1,623: English reviews
Kolkata (Calcutta), India
Reviewed 6 May 2016

I have visited this hotel a few times and every time there service and hospitality impressed me . From room quality to room service it was excellent. The foods are awesome the kayakalp and pool was beautiful and the total atmosphere is great.

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Helpful?
Thank avikghosh1
Atul B, General Manager at ITC Sonar, responded to this review

Dear Guest, Thank you for sharing your comment on Trip Advisor. We are delighted to note that you had a comfortable stay at the hotel. Acclaimed as a luxury business resort, ITC Sonar captures the essence of Kolkata through its greenery and lily laden water garden. Our internationally acclaimed signature restaurants and Kaya Kalp, our award winning Spa are true...

Chennai (Madras), India
Reviewed 6 May 2016

Not a great stay. Expected a great experience from a SPG property but experienced a third rate Kolkata hotel experience. Rooms is good with quality amenities. Breakfast included in the rate. Not much of a view from rooms though. Bad experience started from the break fast...Ordered Poori and no one cared to bring even after 20 mins. Ordered Masala chai....

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Helpful?
Thank HappyToTravel06
Atul B, General Manager at ITC Sonar, responded to this review

Dear Guest, Thank you for sharing your feedback on Trip Advisor. We regret the inconvenience caused and request you to kindly treat this experience in isolation. We do hope you give us another opportunity to serve you and let me assure that we would impress you with all our offerings. Warm regards, Atul Bhalla General Manager ITC Sonar, Kolkata

Reviewed 5 May 2016 via mobile

It was simply an amazing experience..comfortable rooms..superb ambience in every restaurant.. I would specially recommend going to Eden Pavilion..24 hours dining and superb staff..special mention to Mr.Ankit Pandya who made it easy for me to enjoy my food..hats off..

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Helpful?
Thank Sonali V
Atul B, General Manager at ITC Sonar, responded to this review

Dear Guest, Thank you for sharing your feedback on Trip Advisor. We are glad to learn that you had a pleasant and comfortable stay. Built on the lines of a Bagaanbari, the garden home of the nobility, ITC Sonar pays tribute to the beauty of Bengal. Cuisine plays an important role too, true to the fabled hospitality of the region....

New Delhi, India
Reviewed 2 May 2016 via mobile

What to say? It's beautiful experience... Lovely lobby where one can spend romantic evening.... Food is out of the world... Swimming pool spa too good. Excellent service... Awesome ambience.... Best for family couples

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Helpful?
Thank kavitabihanidb
Atul B, General Manager at ITC Sonar, responded to this review

Dear Guest, Thank you for sharing your comment on Trip Advisor. We are delighted to note that you had a comfortable stay at the hotel. Acclaimed as a luxury business resort, ITC Sonar captures the essence of Kolkata through its greenery and lily laden water garden. Our internationally acclaimed signature restaurants and Kaya Kalp, our award winning Spa are true...

Reviewed 30 April 2016 via mobile

I had visited Kolkata with family for a wedding reception and went to the restaurant of this hotel for dinner. We had a Chinese meal here. The food that was served was the best of its kind. The variety was great and we came back fully satisfied. Full marks to the chef and his team. However there was a surprise...

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Helpful?
Thank Ranjana T
Atul B, General Manager at ITC Sonar, responded to this review

Dear Guest, Thank you for sharing your feedback on Trip Advisor. We are delighted to note that you had a pleasant stay at the hotel. We appreciate your recommendation and look forward to welcome you back in your future visits. Warmest regards, Atul Bhalla General Manager ITC Sonar, Kolkata

Gurugram (Gurgaon), India
Reviewed 27 April 2016 via mobile

Stayed overnight on a business trip. Checkin was fast Good thing was that new my club ITC number even when I had not mentioned it while booking. Impressive.. Room was neat and bed comfortable. Toiletries were good. Housekeeping was responsive and prompt. In room dining was good and fast. Highlight of the hotel was the pond full of lovely fish....

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Helpful?
Thank AjayKacker
Atul B, General Manager at ITC Sonar, responded to this review

Dear Guest, Thank you for sharing your feedback on Trip Advisor and we deeply appreciate your comments. Designed to meet high levels of safety without compromise on luxury, ITC Sonar pays tribute to the beauty of Bengal. We thank you for your recommendation and look forward to welcome you back Warmest regards, Atul Bhalla General Manager ITC Sonar, Kolkata

Reviewed 27 April 2016

My family stayed at the ITC Sonar for a week in March 2016 and had a wonderful time. The staff was so helpful and accommodating. The concierge Mr. Urbish Dutta was excellent in providing recommendations that fit our families' needs and interests. We were so very comfortable during the entire stay from housekeeping to dining. Thank you so very much...

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Helpful?
Thank Laurel Z
Atul B, General Manager at ITC Sonar, responded to this review

Dear Guest, Thank you for sharing your feedback on Trip Advisor. We have are delighted to note that you and your family had a wonderful experience. Your recommendation is deeply appreciated and we look forward to welcome you back. Warmest regards, Atul Bhalla General Manager ITC Sonar, Kolkata

Reviewed 26 April 2016 via mobile

This hotel is one of hotels I have visited both for business and for a stay. The rooms are amazing. The service is exceptional, the restaurant is also very good when it comes to food and service both. Lastly the grandeur of the hotel is superb. Truly the best in class

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Helpful?
Thank MacKnightRider
Atul B, General Manager at ITC Sonar, responded to this review

Dear Guest, Thank you for your sharing your feedback on Trip Advisor. We are delighted to note your lovely comments are happy to learn that you had a wonderful stay. ITC Sonar pays tribute to the beauty of Bengal. The resort like feel to a luxury business hotel is unique and we endeavor to offer our guests a ‘home away...

Hyderabad, India
Reviewed 26 April 2016

one of the best hotels. all facilities restaurants rooms banquets are appreciable. I belong to kolkata and have used this property time and again. though the gym is small but yet exhaustive in terms of equipments. the spa sauna etc are nice. their ITC brand products continue to attract. they should do something to separate disturbance to hotel guest when...

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Helpful?
Thank vashishth18
Atul B, General Manager at ITC Sonar, responded to this review

Dear Guest, Thank you for sharing your experience on Trip Advisor and for the observations that you have made. While I have noted your compliments, I have also noted with great concern the areas you have highlighted for improvement. We have already addressed most of these issues and through our ongoing learning and training initiative. Your patronage is deeply valued...

Mumbai (Bombay), India
Reviewed 25 April 2016 via mobile

Well I always believed that Kolkata city has it's own "soul" and so is ITC Sonar. Among all the hotels in Kolkata, "Sonar" is real Gold !! This was my 2nd stay, last time being in October 2015 during Puja time ... Property has it's own charm ... People are amazing, all always smiling !! As mentioned last time, their...

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Helpful?
Thank subodh13
Atul B, General Manager at ITC Sonar, responded to this review

Dear Guest, Thank you for sharing your feedback with us on Trip Advisor. We are delighted to note that you had a pleasant stay at the hotel. We appreciate your recommendation and look forward to welcome you back in your future visits. Warmest regards, Atul Bhalla General Manager ITC Sonar, Kolkata

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about ITC Sonar

Address: Haldane Avenue, Kolkata (Calcutta) 700046, India
Region: India > West Bengal > Kolkata (Calcutta)
Price Range: $164 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Sonar 5*
Number of rooms: 238
Reservation Options:
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Also Known As:
Itc Sonar Hotel Kolkata (Calcutta)
Itc Hotel Kolkata
ITC Sonar Kolkata (Calcutta), India - West Bengal
Hotel Style:
#2 Business Hotel in Kolkata (Calcutta)
#2 Romantic Hotel in Kolkata (Calcutta)
#2 Family Hotel in Kolkata (Calcutta)
#3 Spa Hotel in Kolkata (Calcutta)
#4 Luxury Hotel in Kolkata (Calcutta)
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Questions & Answers

Here's what travellers have asked, with answers from ITC Sonar staff and other travellers.
4 questions
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Questions? Get answers from ITC Sonar staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms facing water bodies”
 of 5 bubbles Puneet_Khanna, 18 Mar 2017 | Read review
“Speak to the sales team directly for great offers, room schemes & discounts.”
 of 5 bubbles PiyushSaraf0210, 5 Mar 2017 | Read review
“bring mosquito repellent, ask for fruits during the buffet, a good chocolate shop in the lobby”
 of 5 bubbles amarjeetsmutneja, 20 Feb 2017 | Read review
“ITC One room has very nice view with facility of in room breakfast, which i always love.”
 of 5 bubbles itsmenikhill, 17 Feb 2017 | Read review
“No rooms are good right now.”
 of 5 bubbles Sumeet_7, 24 Jan 2017 | Read review
5 of 5