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BEST WESTERN River City Hotel

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BEST WESTERN River City Hotel
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215 Reviews from our TripAdvisor Community

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Showing 215: English reviews
Decatur, United States
Reviewed 1 week ago

I was in Decatur visiting family and I booked a stay at this hotel. Decatur is very small and there were choices all up and down the Beltline. The manager (Seyma) booked my stay, took care of everything that I needed, pre and post booking. I had unexpected family members visit and needed extra linens after cleaning hours. The staff...

Review collected in partnership with Best Western
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Helpful?
Thank I3676JAjamesa
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

We're glad you chose our hotel and were satisfied with our facility and staff. We look forward to and are honored to be you're Decatur Alabama go to hotel.

Reviewed 3 weeks ago via mobile

I'm here weekly and it's worth the stay. Staff is great and rooms are clean. Best place to stay for the price. Whether you are a regular or it's your first time here. They welcome you in like family..

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Helpful?
Thank CrazyCasper1
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

I'm glad you recognize our hotel as " Best place to stay for the price". I don't think we could ask for a better recommendation. Thanks again.

Decatur, Alabama
Reviewed 7 January 2017

Excellent place to stay. The Best Western is very clean, comfortable, and the service is top notch. They are always going the extra mile to take care of you. Breakfast is the best. If staying in the Decatur area I would definitely recommend them.

Review collected in partnership with Best Western
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Helpful?
Thank davidkC5528BZ
Jim L, General Manager at BEST WESTERN River City Hotel, responded to this review

You said we were clean, comfortable with top notch service and the best breakfast provided by people going the extra mile. What can I say? THANK YOU !

Nashville, TN, United States
Reviewed 3 January 2017

With some prompting, the enthusiastic staff keeps this place clean and nice. Great new manager is looking to make you stay as perfect as possible. Individually controlled, thermostatic regulated A/C and heat works really well (as opposed to some older hotels w big brand names).

Review collected in partnership with Best Western
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Helpful?
Thank Edward B
Jim L, Director of Operations at BEST WESTERN River City Hotel, responded to this review

Thanks for taking the time to complete a survey and thank you for the positive review. Your comments about our staff and management will not go unnoticed. We appreciate your business and look forward to being your host hotel on your trips to Decatur.

Huntsville al
Reviewed 28 December 2016

Having to make a quick, unexpected trip to the Morgan County, Alabama area for a family funeral, I called and made a reservation. The weather was so bad, the drive took longer than expected and had to go straight to the funeral. When all was done, I checked into the hotel to find a wonderful, friendly staff and a great...

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Helpful?
Thank Southernaeiou
Jim L, Director of Operations at BEST WESTERN River City Hotel, responded to this review

Very happy to know our staff and management at our Decatur Best Western is doing a great job for our guests. While we regret that your stay was due to a death in the family we are glad we could make the unpleasant experience a little better by providing a safe, clean hassle free experience. We hope to have the...

Pittsburgh, Pennsylvania
Reviewed 14 December 2016

I had a very pleasant experience at the Best Western River City Hotel. Victavious was very quick, friendly and efficient on check-in. Jerreta was very kind, polite, and accommodating during breakfast time the next morning when I had a little work to do in the cafe area. She brought me fresh coffee on my way out the door. She is...

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Helpful?
Thank brandon15033
Jim L, Director of Operations at BEST WESTERN River City Hotel, responded to this review

It's great to hear positive comments about individual staff members. They do a great job for our guests and seldom get feedback specific to the individual. We'll make sure Victavious and Jerreta are acknowledged and thanked for their effort. Thank you for taking the time to share your experience, for staying with us and especially for acknowledging individual members of...

Friendswood, United States
Reviewed 15 November 2016

I stayed there on business several times the last year. The staff, cleanliness and breakfast are all great. I mentioned they did not have my favorite, grits, last week and the next morning there they were. They even offered to make some the first day but I declined.

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Helpful?
Thank Harry B
Jim L, Director of Operations at BEST WESTERN River City Hotel, responded to this review

Thank you for the positive review. Our staff is given the flexibility to always be willing to go the extra mile to make a guest feel appreciated and when a guest informs us that they are doing just that we are justifiably proud. We do appreciate your business and your feedback.

Houston, Texas
Reviewed 9 November 2016

Have stayed here several times and found the staff to be very friendly and helpful. Rooms are clean. Nice breakfast in the morning. Room prices are very reasonable. Close to where I need to go for business meetings.

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Helpful?
Thank Bill B
Raleigh, North Carolina
Reviewed 29 October 2016

Fire alarm went off more than 5 times in less than a 24 hour period. No rest with constant fire alarms sounding off and strobe lights. Lights flashed for over 1 hour on the last time it went off. And btw there was no fire. Also old blood stains on sheets.

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1Thank Brian J
Maryville, TN
Reviewed 25 October 2016 via mobile

Antiquing with a friend in the great state of Alabama. Stayed here for 2 nights. Room very nice and clean. All staff were very nice and hospitable. Great breakfast. Definitely recommend this hotel. Will stay here again.

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Helpful?
Thank Radejamel

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN River City Hotel

Address: 1305 Front Ave., Decatur, AL 35603
Region: United States > Alabama > Decatur
Price Range: $131 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN River City Hotel 2.5*
Number of rooms: 59
Reservation Options:
TripAdvisor is proud to partner with Best Western, Booking.com, Expedia and Travelocity so you can book your BEST WESTERN River City Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Decatur
Decatur Best Western
Hotel Style:
#2 Business Hotel in Decatur
#2 Romantic Hotel in Decatur
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Grab a fresh baked cookie at check-in”
 of 5 bubbles brandon15033, 14 Dec 2016 | Read review
“Great for an overnight stay while traveling I-65.”
 of 5 bubbles H7322TZmarks, 15 Oct 2016 | Read review
“Room 303 away from elevator but has lights from parking lot shine in at night.”
 of 5 bubbles TereK660, 24 Apr 2016 | Read review
“i love the jacuzzi room. I've stayed in many of the rooms and all the beds afford a wonderful nights sleep.”
 of 5 bubbles juangH5643AF, 21 Mar 2016 | Read review
“Many of the rooms have large hot tubs in the rooms.... Strange I know...”
 of 5 bubbles tjbss, 23 Jan 2016 | Read review
5 of 5