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BEST WESTERN River City Hotel

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BEST WESTERN River City Hotel
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223 Reviews from our TripAdvisor Community

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Showing 223: English reviews
Indianapolis, Indiana
Reviewed 15 October 2016

Check in was quick and easy, rooms were very clean and comfortable. Staff was friendly and very helpful. Normal breakfast, but the staff managing the breakfast was friendly, kept food re-filled and fresh, kept tables and area clean. Very quiet location. Close to restaurants and shopping. Price was right, and will definitely stay here again.

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Helpful?
Thank Mark S
Chris H, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for staying with us. We appreciate your feedback on your stay. We share all comments with the staff. They love it.... Thanks again.

Dacula, United States
Reviewed 6 October 2016

I have never traveled to this part of Alabama as we brought our boys cross country team from Dacula, GA for a race. This hotel is in the middle of mostly nowhere and there was some construction going on all around it but the customer service and quality of our stay was very good. Seyma was my contact from beginning...

Review collected in partnership with Best Western
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Thank Gavin/josue/ale... L
Chris H, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for your most recent comments. Our staff loves feedback. Seyma is truly a Superstar....... Safe travels.

Monroe, Georgia
Reviewed 25 September 2016

we felt welcomed and at home at this wonderful hotel...plan to return. the staff was very helpful and the free breakfast was delicious. It's dog and cat friendly but I didn't bring my pet. No traces of pet odor in my room or in the hotel in general!

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Helpful?
Thank BJS649
Chris H, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you so much for your comments about your recent stay at the Best Western River City in Decatur, AL. Our staff loves to get feedback from our guests. I will pass yours along for their wall. We are one of the few pet-friendly properties in Decatur, AL. We hope to see you again very soon. And please bring your...

Anniston, United States
Reviewed 18 September 2016

Hotel was average in quality and amenities was there. Clean room just remodled, had fridge but no microwave. Eating places was in good walking distance. Hotel staff was average and tried to be helpful but could look more professional .Internet was not as good as I needed, but I finally got what I needed completed.

Review collected in partnership with Best Western
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Helpful?
Thank Terry M
Chris H, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for your recent response about your stay at our hotel. I am sorry that we could not do more to "WOW" you during your stay. Our property and our staff try our hardest to be a top notch operation. Please on your next visit give us another opportunity to show why we feel we are the BEST.

Chesapeake, Virginia
Reviewed 16 September 2016 via mobile

Would like to thank management for the their services especially with the help of Marissa, Ashley, and Sherry. I would stay here again. Continental breakfast was prepares very well. No problems with anything. Cleaning service did an outstanding job keeping up with the cleaning of my room.

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Helpful?
Thank Kenneth R
Chris H, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for all your positive comments about your stay at Best Western River City Hotel. Our staff will enjoy seeing all the comments on the wall. We can't wait for you to return again and stay with us. Thanks again.....

Centerville
Reviewed 5 September 2016

We were in Decatur to attend a funeral of a dear friend and were unable to find a dog sitter back home. So Fido came along and while we might have been able to leave him in the car during the service, it was way too hot that day to do so. We explained the situation the assistant general manager,...

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Helpful?
Thank Robert S
Chris H, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for your comments about your recent stay at Best Western River City Hotel in Decatur, AL. We are very fortunate to have a wonderful staff that is lead by Seyma. Her concern for everyone's well being is at the top of the scale. Even our furry guests. We look forward to having you back at our hotel in...

Seattle, United States
Reviewed 27 August 2016

I was very impressed with the cleanliness of the hotel and the friendliness and professionalism of the staff. I would definitely stay here again. It was a little off our course of travel, but worth the detour.

Review collected in partnership with Best Western
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Thank Sarah Y
Chris H, General Manager at BEST WESTERN River City Hotel, responded to this review

We thank you for the kind words about our Best Western River City Hotel in Decatur, AL. Our staff takes a lot of pride in the hotel and our guest's satisfaction. I will pass along your comments to them. We look forward to your next stay with us when you are in Decatur. Safe travels to you.....

Dayton, Ohio
Reviewed 23 August 2016 via mobile

We had to make a last minute trip to AL for a funeral. Not having any one to watch our sixteen year old dog, we had to bring him. The manager was so nice to see that our dog was safe while we were gone for a couple of hours. Can't say enough about the wonderful staff here. Nice rooms...

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Thank gks1973
Chris H, General Manager at BEST WESTERN River City Hotel, responded to this review

Thank you for your recent comments about your stay at the Best Western River City Hotel. We appreciate our animal friends very much too. I will pass your words on to my wonderful staff at the hotel. Hope that you visit again soon under more favorable conditions. Safe Travels.....

Trinity, United States
Reviewed 8 August 2016

My wife and I stayed here for a last minute, one night getaway for our 17th anniversary. Long story short, we enjoyed our stay. Room and staff were very nice. The bed was a little firm for my liking, and the AC could've been colder. The AC goes down to 60, but I like a room as cold as a...

Review collected in partnership with Best Western
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Thank Ernest C
Chris H, General Manager at BEST WESTERN River City Hotel, responded to this review

I appreciate you choosing us to celebrate your wedding anniversary. I further thank you for all your kind comments. Looks like you'll be happily married for many years to come. We'll get the room cooler for you next time..... Happy Anniversary !!!!!!

Reviewed 8 August 2016 via mobile

It's clean and comfortable but what sets this place apart from most other hotels I've stayed at is the staff. They are very attentive, very professional and very pleasant. I wish I could transplant them to some of the places I stay at more regularly. This hotel is a bit more expensive than some others in the area but it's...

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Thank JackEllisTahoe
Chris H, General Manager at BEST WESTERN River City Hotel, responded to this review

Thanks for your recent comments about your stay with us at the Best Western River City. I also, very much appreciate your kind words about our staff. They are what makes the difference with our guests. They all have a great attitude about their work. You see the joy in the faces everyday. We look forward to you staying with...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN River City Hotel

Address: 1305 Front Ave., Decatur, AL 35603-2675
Region: United States > Alabama > Decatur
Price Range: $130 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN River City Hotel 2.5*
Number of rooms: 59
Reservation Options:
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Also Known As:
Best Western Decatur
Decatur Best Western
Hotel Style:
#2 Business Hotel in Decatur
#2 Romantic Hotel in Decatur
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Questions & Answers

Questions? Get answers from BEST WESTERN River City Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor is the quietest!!!!”
 of 5 bubbles demetrew2017, 6 Mar 2017 | Read review
“Make sure you get to the lobby by 5pm for the free fresh baked cookies!”
 of 5 bubbles pauldM9092TK, 28 Feb 2017 | Read review
“Grab a fresh baked cookie at check-in”
 of 5 bubbles brandon15033, 14 Dec 2016 | Read review
“Great for an overnight stay while traveling I-65.”
 of 5 bubbles H7322TZmarks, 15 Oct 2016 | Read review
“Room 303 away from elevator but has lights from parking lot shine in at night.”
 of 5 bubbles TereK660, 24 Apr 2016 | Read review
5 of 5