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Shower curtain rod was about to come out of the wall, the chair in the room looked like a dog ate the arm, the wi-fi was intermittent (storm related I believe), hot water was hit or miss, the coffee downstairs in the lobby was decent...More
We stayed here for 2 nights while our motorcoach was being repaired. Lucy is the best ever Operational Manager!! She was completely accommodating even though we had a pet with us. Because we didn't have a reservation all that was available was a queen suite,...More
Compare this hotel to area similar places like the Hampton, Fairfield, etc. No free breakfast. Old rooms in disrepair. This will be the last time our company stays here.
This was out second time here. The rooms need serious attention. Pics attached. Busted shower curtain...More
This hotel is one of only two IHG hotels in Enterprise, that’s is the only reason I chose this hotel. The staff was polite by onestly didn’t seem to care about anything but getting back to there smart phones. Rooms were worn out, the chair...More
Thank christopher p
Response from IHGService, Guest Relations Manager at Candlewood Suites EnterpriseResponded 8 January 2018
Hello christopher p,
Thanks for being one of IHG's loyal guests and for staying at the Candlewood Suites Enterprise, Alabama. I appreciate the above feedback as this will help us towards the betterment of our property. While I am glad that the room cleanliness and...More
Stayed 06/06/2017 as a 5K point reward night. Hotel sits 250 yards off highway but there is no sign on the main road for the hotel. Note that it sits behind the Santa Fe restaurant. There is plenty of free parking and exterior is well...More