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Marriott Shoals Hotel & Spa

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Traveller (173)
Room & Suite (76)
Pool & Beach (16)
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Overview
  • Excellent65%
  • Very good23%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“tennessee river”(61 reviews)
“live music”(34 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Marriott Shoals Hotel & Spa
Special Offer: Member Rates
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Hotel deals
Offers from Marriott Shoals Hotel & Spa
Special Offer: Member Rates
Hotel packages
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Reviews (581)
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136
41
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15
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364
136
41
19
15
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All reviewstennessee riverlive musicrevolving restaurantswampers barpool areathe concierge loungeconvention centerbeautiful hotelgreat poolzero entrythe robert trent jones golf trailoverlooking the riverbreakfast buffetlittle priceyhelen kellerplay golffriday night
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1 - 5 of 575 reviews
Reviewed 3 days ago

The hotel looks very new and glitzy from the outside. The room interior however is a little tired and gloomy. Bath quite small with scratchy towels but all v clean. Nice to have a balcony and a fridge. We arrived and there were no staff...More

Thank HONORIA1
Response from Shoals_GM, General Manager at Marriott Shoals Hotel & SpaResponded 2 days ago

Thank you for choosing the Marriott Shoals and for taking the time to provide us this feedback. I deeply regret that we failed to exceed your expectations. I was horrified to hear about you experience. I have no explanation nor am I going to offer...More

Reviewed 1 week ago

My husband and I have stayed at this hotel at least once/twice a year over the last four years. We have loved it every single time. The staff is extremely friendly and make you feel like you are family. The rooms are always clean and...More

Thank Heavyhub
Reviewed 4 weeks ago

We checked in early and were easily accommodated as the hotel wasn't sold out the night before. Laqui was the attendant at the Front Desk and she was very friendly and hospitable. She used our name, recognized my status as a Gold Rewards member and...More

Thank Haddon P
Reviewed 12 April 2018 via mobile

Stayed last weekend for the first time in couple of years - service and quality still top notch. This is a luxurious, restful place for me - or can be fun and hopping from the sounds I heard coming from the live music in restaurant...More

Thank ALcleo
Reviewed 6 April 2018 via mobile

Beautiful Hotel and Beautiful Scenery. When you walk in you will notice the beauty of this hotel. The front desk were friendly and helpful. Went to my room. Loved the view!!! The room is clean and updated with everything that you need. Beds were super...More

Thank SouthernBelle1967
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Heated pool
Details
Price range
US$159 - US$284 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Florence
#2 Romantic Hotel in Florence
#3 Family Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$159 - US$284 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Florence
#2 Romantic Hotel in Florence
#3 Family Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (173)
Room & Suite (76)
Pool & Beach (16)
Dining (14)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
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Heavyhub
15 May 2018|
AnswerShow all 6 answers
Response from Red_Apple_Guy | Reviewed this property |
We’ve noticed people placing towels on chairs to help hold them until they return, but I don’t know about reserving them.
1
Vote
DDHerane
30 June 2017|
AnswerShow all 4 answers
Response from 561sally | Reviewed this property |
Shallow part on one section and deep area too Same with indoor pool Sun deck in pool too
0
Votes
Rita R
4 May 2016|
AnswerShow all 7 answers
Response from Fiery2015 | Reviewed this property |
I think this particular hotel will allow that. I booked two rooms using an RSA discounted rate for both rooms. It would be best to contact the hotel before you go so that you don't have any surprises when you get there.
0
Votes
Room Tips
"Personally don't think it is necessary to pay for a River View. You can see it at any level. Get only if..."
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"Try to get a room with a view of the reservoir"
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"I would ask for a room at the end of the hall. It can get quite loud with people leaving in the early morning..."
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"All rooms overlook the pool/ the river off in the distance!"
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