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All reviewstennessee riverlive musicrevolving restaurantswampers barpool areathe concierge loungeconvention centerbeautiful hotelgreat poolzero entrythe robert trent jones golf trailoverlooking the riverbreakfast buffetlittle priceyhelen kellerplay golffriday night
The hotel looks very new and glitzy from the outside. The room interior however is a little tired and gloomy. Bath quite small with scratchy towels but all v clean. Nice to have a balcony and a fridge.
We arrived and there were no staff...More
Response from Shoals_GM, General Manager at Marriott Shoals Hotel & SpaResponded 2 days ago
Thank you for choosing the Marriott Shoals and for taking the time to provide us this feedback. I deeply regret that we failed to exceed your expectations. I was horrified to hear about you experience. I have no explanation nor am I going to offer...More
My husband and I have stayed at this hotel at least once/twice a year over the last four years. We have loved it every single time. The staff is extremely friendly and make you feel like you are family. The rooms are always clean and...More
We checked in early and were easily accommodated as the hotel wasn't sold out the night before. Laqui was the attendant at the Front Desk and she was very friendly and hospitable. She used our name, recognized my status as a Gold Rewards member and...More
Stayed last weekend for the first time in couple of years - service and quality still top notch. This is a luxurious, restful place for me - or can be fun and hopping from the sounds I heard coming from the live music in restaurant...More
Beautiful Hotel and Beautiful Scenery.
When you walk in you will notice the beauty of this hotel. The front desk were friendly and helpful. Went to my room. Loved the view!!! The room is clean and updated with everything that you need. Beds were super...More
Response from Fiery2015 | Reviewed this property |
I think this particular hotel will allow that. I booked two rooms using an RSA discounted rate for both rooms. It would be best to contact the hotel before you go so that you don't have any surprises when you get there.