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BEST WESTERN PLUS Gardendale

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BEST WESTERN PLUS Gardendale
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145 Reviews from our TripAdvisor Community

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Showing 145: English reviews
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Metamora, Illinois
Reviewed 1 week ago

We were in a non smoking room on a non smoking floor. Smell of smoke in the elevator and in hallway on our floor was overwhelming. Came into room at times. Thankfully we were only staying one night or would have left early.

Review collected in partnership with Best Western
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Helpful?
Thank DP731
Management response:

I am sorry about the smoke smell you were on the floor with smoking rooms at the back of the hall we try real hard to keep the smell down.

Land O Lakes, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 17 November 2016 via mobile

This hotel is located just off I 65, exit 271. It was reasonable and a great mini suite with king bed. Rm 220. Gentleman at front desk was not speedy but rather thorough and pleasant. Location not walking distance to restaurants but they have 3 pizza places that deliver. Other sit down places are east of the hotel 3-5 miles...

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Helpful?
Thank Anne L
About Hotel's Favourite Review
Management response:

Thank you for staying at Best Western Gardendale

New Orleans, United States
Reviewed 1 week ago

I arrived at 10pm. The online reservation that I made defaulted to a smoking room, which I did not want. The lady who checked me in saved a non-smoking king room for me just in case it was a mistake. I was so grateful!!! I want to say an extra thank you to Sharon Pair for saving the non-smoking room...

Review collected in partnership with Best Western
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Helpful?
Thank 353marianneh
Management response:

We do try to save room just for this reason. We are trying to fix this problem and hope to have it resolve soon. Thank you

Panama City Beach, Florida
Reviewed 2 weeks ago

This hotel was amazing to say the least the lady I dealt with at the front desk was awesome at her job and went above and beyond for me to have the best stay that I could! I would highly recommend this hotel for anyone going to the Birmingham area! The only problem I had was someone slit my trailer...

Review collected in partnership with Best Western
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Helpful?
Thank ryanbF3990WH
Management response:

I am glad your stay was awesome and thank for recommending our hotel to others. Did you report the slit in the trailer tires. What day was it you called and I am sorry about the tires and no one answering the phone but if you can call us I will try to find it on the tape and find...

Birmingham, Alabama
Reviewed 2 weeks ago

Very nice service, rooms, quiet environment, smoking rooms as well which are very hard to find in hotels now. Overall satisfied, will be going back. Prices are also reasonable and affordable, great staff!

Review collected in partnership with Best Western
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Helpful?
Thank Courtney W
Management response:

We are glad you had a great stay. Yes you are right it is hard to find hotels with smoking rooms, ours stay full most of the time. We look forward to seeing you again soon.

Hampstead, Maryland
Reviewed 3 weeks ago

Close enough to Birmingham yet quiet town with many stores and restaurants and better price. Walmart and Target near. Very good breakfast with many options. Very caring staff! Great location! Comfortable bed and pillows. Fridge and Microwave in room.

Review collected in partnership with Best Western
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Helpful?
Thank tfelmon2015
Management response:

The eating places is one thing Gardendale is not without, and we are glad because if you are here for awhile to do have a big chose. Our shopping is great we are close to everything. Our beds are comfortable all of us have to sleep in them a time or two. Thank you for staying with us we look...

Charlevoix, Michigan
Reviewed 3 weeks ago

The front desk staff was very kind and helpful. The room was clean. The hotel was located far enough off of the road to have a quiet environment for sleeping. The breakfast offered a variety of options from eggs, waffles, and pastries to bagels, fruit, and yogurt.

Review collected in partnership with Best Western
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Helpful?
Thank Leslie C
Management response:

Thank you for your feedback. We are glad you stayed with us. Our front desk enjoys their work. and we strive to make our hotel very clean. We are glad you had a good night sleep. We do strive to provide a good breakfast after all you know what they say breakfast is the most important meal of the day....

McEwen, United States
Reviewed 28 February 2017

This motel is a beautiful, clean and comfortable motel. I would recommend it to everyone. The staff is very helpful and friendly too. Just don't miss the entrance and pass it up. My husband and I will definitely be staying again.

Review collected in partnership with Best Western
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Helpful?
Thank jessicafE4164IY
Management response:

I am glad you enjoyed your stay with us. Thank you for saying the hotel is comfortable and beautiful we try our hardest to make it that way. Yes our entrance is hard to see but that will be changing soon with new signs. We are glad to hear that you will come back and stay with us we look...

Prattville, Alabama, United States
Reviewed 22 February 2017

A great stay away from home. Thanks for caring and making me feel safe each stay. I always look forward to visiting you call me by name and make me feel like a special guest at the Gardendale's Best Western. Thank you!

Review collected in partnership with Best Western
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Helpful?
Thank Becki J
Management response:

You are a special person to us, we are so glad you choose to stay with us. We are glad you always have a good stay and like you are at home we really enjoy having all our come back to see us time and time again.

Milwaukee,Wi
Reviewed 6 February 2017

This older style Best Western is very convenient to I-65. Easily accessible on and off ramps are less than a half mile away. The structure is older, but the staff is very nice. No lobby. Outdoor pool open in season (not February). No other outdoor sitting available as well as no lobby. In other words, there's no place to sit...

Review collected in partnership with Best Western
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Helpful?
Thank untired26
Management response:

Thank you for staying at Best Western Gardendale. Your feedback is very important to us

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about BEST WESTERN PLUS Gardendale

Address: 842 Thompson St, Gardendale, AL 35071-4602
Region: United States > Alabama > Gardendale
Price Range: $141 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Gardendale 2.5*
Number of rooms: 59
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Gardendale staff and other travellers.
3 questions
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Eldridge, Iowa
Grand Rapids, Michigan
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Gardendale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our first floor 107 room was excellent”
mountain22, 20 Dec 2016 | Read review
“On third the smell of cigarettes is pervasive. Ask not to be near the vending machine, maids closet or ice machine.”
  • Clean low-budget room could use a handyman. Smokers paradise.
  • Clean low-budget room could use a handyman. Smokers paradise.
  • Clean low-budget room could use a handyman. Smokers paradise.
  • Clean low-budget room could use a handyman. Smokers paradise.
  • Clean low-budget room could use a handyman. Smokers paradise.
  • Clean low-budget room could use a handyman. Smokers paradise.
  • Clean low-budget room could use a handyman. Smokers paradise.
  • Clean low-budget room could use a handyman. Smokers paradise.
sullyfamly, 15 May 2016 | Read review
“We like mid to end of hallway. It is quieter there.”
jillsteaparty, 1 Apr 2016 | Read review
“probably stay away from stairwells if people who smoke hide in there!”
58annk, 5 Apr 2015 | Read review
“Third floor is smoking.”
MrsBelle2, 30 Mar 2015 | Read review
5 of 5