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Holiday Inn Express Hotel & Suites Gulf Shores

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Holiday Inn Express Hotel & Suites Gulf Shores
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213 Reviews from our TripAdvisor Community

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Showing 211: English reviews
Fremont, Michigan
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

Hotel is clean, staff friendly and the beds are wonderful! Breakfast is the same as most HIE, but this chain has a better breakfast than most. Hotel is quiet. Very close to beaches, restaurants and shops. We have stayed here three times in the last three years and will stay again in in future. My only complaint is the excessive... More 

Helpful?
Thank Lynn S
GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Thank you for your review. I am pleased to see that you enjoyed your stay at our property. I appologize for the overuse of air freshener in our lobby and appreciate you letting us know that it is too much. We hope you will come back and see us on your next trip to Gulf Shores, AL. Warm Regards, Alexander... More 

Horn Lake, Mississippi
Level Contributor
4 reviews
3 hotel reviews
Reviewed 2 weeks ago via mobile

The hotel was very nice, even though they cancelled my reservation after they tried to authorize my card prior to me checking in, with no notification. My booking was confirmed to pay upon arrival. The results were me having to pay an extra $30 a night.

Helpful?
Thank Sonia T
Franklin, Indiana
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

We stayed one night in October. The room was very small. There was a blood-like stain on one of the bed skirts and the curtains were stained and looked dirty. Otherwise, the room and bathroom were clean. The beds were comfortable. The lobby and breakfast area were clean and very nice. Breakfast was good. Staff was friendly.

Helpful?
Thank Caryn K
GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Thank you for your feedback. I am very sorry to hear that the room you stayed in was in such rough condition. We are currently working on renovations and repairs to ensure that every room is clean and comfortable. I am glad to see, however, that my staff did a great job and that our breakfast was satisfying. I hope... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

The staff was friendly, helpful and always there when needed. The hotel was very clean and I have to commend the team in charge of house keeping. They did a tremendous job. The pool, awesome!! Amazing breakfast! I appreciated the selection. Limited but definitely very satisfying on a ll front! It is definitely a place I will visit again. Random... More 

Helpful?
Thank Angela S
GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Alexander L. General Manager More 

Stillwater, Oklahoma
Level Contributor
127 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 28 October 2016

This hotel was clean and had great customer service. Restaurants are within driving distance. The room was comfortable and well maintained. I would stay here again. Breakfast was great with lots of options.

Helpful?
Thank GoTravel18
knoxville
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 18 October 2016 via mobile

Paid a little over $70 a night plus tax. Lobby nice and clean, great customer service. Room was clean, Keurig coffee machine, bath and body works shampoo products. Great selection for breakfast. Pool and hot tub. Hard to beat for the price.

Helpful?
1 Thank cuttyKnoxville
GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Thank you so much for your review of our hotel! I am very pleased to see that you enjoyed your stay with us. We take great pride in providing a confortable and relaxing stay to each and every one of our guest. We hope you will come back and visit us on your next trip to beautiful Gulf Shores, Alabama!... More 

Birmingham. AL
Level Contributor
76 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 16 October 2016

Stayed three nights just before National Shrimp Festival. On check-in, I was assigned a two-queen room when I reserved a king, but the front desk had done just the opposite to guests who had checked in moments before, so the staff switched us. In the process, the staff noticed that a settee had been soiled by a previous guest and... More 

Helpful?
1 Thank realkyhick
GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Thank you for your review of our hotel. I am very pleased to see that you enjoyed your stay here with us. I do appologize for the inconveniences you experienced with the TV channels and internet connection. We are currently working on uprades throughout our hotel, including technical ones. We hope that you will come back and see the improvements... More 

Montreal, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 October 2016

The hotel itself was nice and clean but the experience I had with the staff was all but questionable. The front desk woman was not the nicest person to be in communication with. Not only was no eye contact made the entire time when speaking to her, the tone in her voice was not really appreciated.

Helpful?
1 Thank christinechases110
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Dear christinechases110, Thank you so much for your review of our hotel. We are pleased to know you liked the cleanliness of our hotel and enjoyed your stay with us. We would like to apologize that the service and response you received from our staff did not live up to your expectations. We highly value views, opinions and feedback from... More 

Dallas, Texas
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 3 October 2016

A good mid-level hotel. Our room was king suite. The bed was comfortable. The room was obviously used a lot because it was showing a few signs of wear and tear. The bathroom does not have a fan and door closes automatically, so signs of water damage on the roof. The room was clean and the shower was nice. Hotel... More 

Helpful?
Thank TexasCouple_24
GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Thank you for your review of the Holiday Inn Express of Gulf Shores, Alabama. We appreciate your feedback. We are about to begin renovations in order to corect a few problems, such as the ventilation in the bathrooms. I am happy to see that you had a comfortable stay and hope that you will stay with us again on your... More 

Manhattan, Kansas
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 October 2016 via mobile

I loved the ease of location. A short drive down the main road took us right to the beach, dining and shopping. The front desk staff was very friendly and helpful. We enjoyed a nice breakfast and the staff had everything well stocked. The small outdoor pool was also a nice bonus.

Helpful?
Thank jenijun

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
Your search for Gulf Shores best lodging value ends here! The sugar white sands of Gulf Shores is only moments away from the areas newest hotel, The Holiday Inn Express & Suites of Gulf Shores, AL. Our promise to you is a great room with great service and incomparable value. Whether you are traveling on business or pleasure, the Holiday Inn Express and Suites of Gulf Shores is sure to have a room or suite to meet your needs. Let us be your host to a great getaway! Our property is conveniently located in the heart of all the main attractions and world renowned restaurants that make Gulf Shores and Orange Beach, the premier vacation destination in southern Alabama: Waterville USA, Alligator Alley, Tanger Outlet Center, The Track, Adventure Island, Lambert's Cafe, The Hangout, Adventure Island and the Gulf Coast Zoo just to name a few! If you decide to take a break from the beach, we invite you to take advantage numerous championship golf courses and outstanding charter fishing opportunities. Travelers are encouraged to spend some time at the areas best shopping complex, Tanger Outlet Mall. The kids are sure to enjoy Waterville Waterpark and the go-karts at the Track Recreational Center. Companies like BF Goodrich and Vulcan Materials Company anchor a vibrant business community. Great Gulf Shores shopping, restaurants and entertainment reside only a few footsteps from our front door. We welcome you to experience all that the great coastal community of Gulf Shores, Alabama has to offer. Stay Smart at the Holiday Inn Express and Suites of Gulf Shores. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Gulf Shores

Address: 160 West Commerce Avenue, Gulf Shores, AL 36542-3498
Region: United States > Alabama > Gulf Shores
Price Range: $103 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Gulf Shores 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Holiday Inn Express Gulf Shores Hotel Gulf Shores
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Gulf Shores staff and other travellers.
12 questions
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Baton Rouge, Louisiana
Panama City, Florida
1 month ago
knoxville
1 month ago
Hattiesburg, MS
3 months ago

See all questions (12)

Questions? Get answers from Holiday Inn Express Hotel & Suites Gulf Shores staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from the elevator. A door bell rings when elevator door opens.”
 of 5 bubbles lynnsQ7770HG, 24 Nov 2016 | Read review
“DO NOT have 107 or any rooms near the pool!”
 of 5 bubbles kiki4travel, 17 Mar 2016 | Read review
“First floor was great.”
 of 5 bubbles Bones06, 4 Mar 2016 | Read review
“breakfast lady is awesome”
 of 5 bubbles 570busterd, 22 Feb 2016 | Read review
“check the home page to get the room you like.”
 of 5 bubbles 268emmetg, 1 Jan 2016 | Read review
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