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Holiday Inn Express Hotel & Suites Gulf Shores

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Holiday Inn Express Hotel & Suites Gulf Shores
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217 Reviews from our TripAdvisor Community

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Showing 215: English reviews
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Panama City, Florida
Reviewed 1 week ago

Hotel is very clean and front desk personnel were both friendly and professional. The evening shift (I think her name was Tess) helped with suggestions and advice on dining in the area. Room was comfortable, great pillows and all the amenities one could want. The free breakfast is pretty good with numerous items and is kept restocked. Free Wi-Fi that...

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Thank Cecilia R
A TripAdvisor Member
Level Contributor
8 reviews
3 hotel reviews
Reviewed 2 weeks ago via mobile

Very clean and well kept! Good 🍳 and great friendly staff! The Only drawbacks were the bed, which to is was way too firm and the hot tub was not hot and the pool was very cold. But everyone was very friendly and the place was extremely clean and attractive. When we needed directions or help the staff were very...

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Thank A TripAdvisor Member
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Hi Valued Guest, Thanks for choosing Holiday Inn Express Gulf Shores, AL and leaving your feedback. I'm sorry to learn that the bed's firmness was not to your liking and that the tub was not heated enough. I have shared your review with our hotel's management so that these areas can be given attention. It is good that you were...

Reviewed 4 weeks ago via mobile

We stayed here for 1 night on our way home to Louisiana from Florida. Very friendly front desk. Clean rooms. Delicious complimentary breakfast which saves at least $25. Very short drive to beach. A couple blocks from the hangout as well. Would definitely stay here again when in this area

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Thank Debbie B
Reviewed 11 December 2016 via mobile

This Motel was wonderful! It has a big room where they have a free hot breakfast everyday. The breakfast bar is kept restocked,so there is always enough of everything. They had two types of juice,milk and coffee to drink. They had dry cereal ,bagels ,breakfast muffins, yogurt,sausage,egg omelet or scrambled eggs,bacon,gravy,biscuits.. It was a wonderful start to the day and...

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1Thank Rhonda P
GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Thanks for the review! I am so happy to see that you enjoyed your stay with. We hope to see you on your next trip to beautiful Gulf Shores, Alabama. Warm Regards, Alexander L. General Manager

Fremont, Michigan
Reviewed 24 November 2016

Hotel is clean, staff friendly and the beds are wonderful! Breakfast is the same as most HIE, but this chain has a better breakfast than most. Hotel is quiet. Very close to beaches, restaurants and shops. We have stayed here three times in the last three years and will stay again in in future. My only complaint is the excessive...

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Helpful?
Thank Lynn S
GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Thank you for your review. I am pleased to see that you enjoyed your stay at our property. I appologize for the overuse of air freshener in our lobby and appreciate you letting us know that it is too much. We hope you will come back and see us on your next trip to Gulf Shores, AL. Warm Regards, Alexander...

Horn Lake, Mississippi
Reviewed 14 November 2016 via mobile

The hotel was very nice, even though they cancelled my reservation after they tried to authorize my card prior to me checking in, with no notification. My booking was confirmed to pay upon arrival. The results were me having to pay an extra $30 a night.

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1Thank Sonia T
Franklin, Indiana
Reviewed 6 November 2016 via mobile

We stayed one night in October. The room was very small. There was a blood-like stain on one of the bed skirts and the curtains were stained and looked dirty. Otherwise, the room and bathroom were clean. The beds were comfortable. The lobby and breakfast area were clean and very nice. Breakfast was good. Staff was friendly.

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Thank Caryn K
GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Thank you for your feedback. I am very sorry to hear that the room you stayed in was in such rough condition. We are currently working on renovations and repairs to ensure that every room is clean and comfortable. I am glad to see, however, that my staff did a great job and that our breakfast was satisfying. I hope...

Reviewed 1 November 2016

The staff was friendly, helpful and always there when needed. The hotel was very clean and I have to commend the team in charge of house keeping. They did a tremendous job. The pool, awesome!! Amazing breakfast! I appreciated the selection. Limited but definitely very satisfying on a ll front! It is definitely a place I will visit again. Random...

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1Thank Angela S
GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Alexander L. General Manager

Stillwater, Oklahoma
Reviewed 28 October 2016

This hotel was clean and had great customer service. Restaurants are within driving distance. The room was comfortable and well maintained. I would stay here again. Breakfast was great with lots of options.

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Thank GoTravel18
knoxville
Reviewed 18 October 2016 via mobile

Paid a little over $70 a night plus tax. Lobby nice and clean, great customer service. Room was clean, Keurig coffee machine, bath and body works shampoo products. Great selection for breakfast. Pool and hot tub. Hard to beat for the price.

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1Thank cuttyKnoxville
GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Thank you so much for your review of our hotel! I am very pleased to see that you enjoyed your stay with us. We take great pride in providing a confortable and relaxing stay to each and every one of our guest. We hope you will come back and visit us on your next trip to beautiful Gulf Shores, Alabama!...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Your search for Gulf Shores best lodging value ends here! The sugar white sands of Gulf Shores is only moments away from the areas newest hotel, The Holiday Inn Express & Suites of Gulf Shores, AL. Our promise to you is a great room with great service and incomparable value. Whether you are traveling on business or pleasure, the Holiday Inn Express and Suites of Gulf Shores is sure to have a room or suite to meet your needs. Let us be your host to a great getaway! Our property is conveniently located in the heart of all the main attractions and world renowned restaurants that make Gulf Shores and Orange Beach, the premier vacation destination in southern Alabama: Waterville USA, Alligator Alley, Tanger Outlet Center, The Track, Adventure Island, Lambert's Cafe, The Hangout, Adventure Island and the Gulf Coast Zoo just to name a few! If you decide to take a break from the beach, we invite you to take advantage numerous championship golf courses and outstanding charter fishing opportunities. Travelers are encouraged to spend some time at the areas best shopping complex, Tanger Outlet Mall. The kids are sure to enjoy Waterville Waterpark and the go-karts at the Track Recreational Center. Companies like BF Goodrich and Vulcan Materials Company anchor a vibrant business community. Great Gulf Shores shopping, restaurants and entertainment reside only a few footsteps from our front door. We welcome you to experience all that the great coastal community of Gulf Shores, Alabama has to offer. Stay Smart at the Holiday Inn Express and Suites of Gulf Shores. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Gulf Shores

Address: 160 West Commerce Avenue, Gulf Shores, AL 36542-3498
Region: United States > Alabama > Gulf Shores
Price Range: $124 - $351 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Gulf Shores 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Holiday Inn Express Gulf Shores Hotel Gulf Shores
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Gulf Shores staff and other travellers.
14 questions
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Questions? Get answers from Holiday Inn Express Hotel & Suites Gulf Shores staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from the elevator. A door bell rings when elevator door opens.”
 of 5 bubbles lynnsQ7770HG, 24 Nov 2016 | Read review
“DO NOT have 107 or any rooms near the pool!”
 of 5 bubbles kiki4travel, 17 Mar 2016 | Read review
“First floor was great.”
 of 5 bubbles Bones06, 4 Mar 2016 | Read review
“breakfast lady is awesome”
 of 5 bubbles 570busterd, 22 Feb 2016 | Read review
“check the home page to get the room you like.”
 of 5 bubbles 268emmetg, 1 Jan 2016 | Read review
5 of 5