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Holiday Inn Express Hotel & Suites Gulf Shores

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Traveller (51)
Room & Suite (29)
Dining (5)
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Overview
  • Excellent41%
  • Very good31%
  • Average17%
  • Poor5%
  • Terrible6%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Bar/Lounge
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites Gulf Shores
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Reviews (259)
There are newer reviews for Holiday Inn Express Hotel & Suites Gulf Shores
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Traveller rating
101
81
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16
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LanguageEnglish
101
81
44
14
16
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All reviewsseparate sitting areabreakfast bar isnice hotelfront desk staffroom was spaciousfree breakfastwould stay here againsmall poolminute driveflat screenexercise roomnice staygrocery storespring breakbeachhousekeepingmicrowave
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31 - 35 of 256 reviews
Reviewed 30 June 2017

My family of 4 stayed at this hotel for two nights in June 2017. The hotel was pretty much what you have come to expect from this brand but to me it was one notch down from most of the HI Ex hotels I have...More

1  Thank Stagalv_10
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Gulf ShoresResponded 26 July 2017

Hello Stagalv_10, Thank you for your feedback regarding your stay at Holiday Inn Express Gulf Shores, AL. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for...More

Reviewed 29 June 2017 via mobile

Hotel was clean, staff friendly, about 1.5 miles to the beach. On the down side the bed was extremely hard. Rock hard. The hall noice of slamming doors woke us up several times each night! Door adjustments might help but the slamming was just awful!...More

1  Thank Deb P
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Gulf ShoresResponded 24 July 2017

Hi Deb P, Thank you for staying with Holiday Inn Express Gulf Shores, AL. I appreciate your positive comments about the property's upkeep and our attentive staff. These reflect the standards of cleanliness and service that we're committed to delivering. I also noticed the disturbance...More

Reviewed 28 June 2017

Loyal IHG member! This one had a great location, signature breakfast as always. Staff here could not seem to keep up with amount of people seeking breakfast though. Creamer wiped out/empty. Decaf coffee, one thermos empty the other cold. **Note please IHG put a better...More

Thank Shawn M
Reviewed 23 June 2017 via mobile

Wonderful place to stay. Staff very friendly. Had to cancel our last day there due to tropical storm cindy and had no problem at all. Alex, the manager, was very nice and helpful. Very close to beach , restaurants and shopping. Would highly recommend.

1  Thank pacman824
Reviewed 20 June 2017

Top floor was quiet, less traffic. Breakfast was awesome. Personnel was excellent and attentive to our needs. Beach, hotel were all clean. People, guest were all polite and friendly. On site laundry and workout room.

1  Thank Brenda B
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Hot Tub
Details
Price range
US$121 - US$314 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$121 - US$314 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (51)
Room & Suite (29)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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bluebirdofchoice
20 May 2017|
Answer
Response from MeryMeCo | Reviewed this property |
No. this is off the main highway.
0
Votes
Pam T
24 March 2017|
AnswerShow all 2 answers
Response from realkyhick | Reviewed this property |
Please note that Gulf Shores and Orange Beach do not permit dogs on beaches at all, and I haven't seen any exemptions for service animals listed. I would contact HI Express to let them know you have a service dog with you... More
0
Votes
Carolyn D
2 February 2017|
AnswerShow all 5 answers
Response from GoTravel18 | Reviewed this property |
Sorry, we don't travel with pets...
0
Votes
Room Tips
"We had a 4th floor handicap room... very quite"
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"Don't stay here"
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"pool was disappointing"
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"Top floor had less traffic and was quiet and secure."
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