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Holiday Inn Express Hotel & Suites Gulf Shores

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Holiday Inn Express Hotel & Suites Gulf Shores
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222 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Gulf Shores
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Showing 219: English reviews
Reviewed 4 August 2016 via mobile

Very nice place. Close to the beach. I would stay here again. The room was very clean. The personnel was very friendly. The breakfast in the morning was very good. They had a lot to choose from. There were pancakes eggs sausage, cereal, juice, coffee. Pretty much a full buffet breakfast.

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Helpful?
Thank andy9_24_11
GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

We greatly appreciate your feedback and are glad to hear of how fond you are of our hotel and breakfast. We hope you stay with us again. Sincerely, Alexander, L. General Manager

Reviewed 26 July 2016 via mobile

rented this hotel with my parents a few years ago. now i had to come back with my boys at this same hotel because it was amazing. friendly staff. easy access to the beach and other places. great rooms.

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Thank Amanda L
Reviewed 24 July 2016 via mobile

Floors (carpet) were awful.. Room was $350. Expected a nice hotel for this amount of money.. Drive on past people! Outdated.. Uncomfortable..& Old... And window units.. Was very disappointed for the amount of money.. 😩 the couch was outdated and dirty.

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1Thank Jeannie C
GMgulfshores, General Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Hello Jeannie C, We appreciate your review of our hotel but were very sad to hear we did not live up to your expectations and want to apologize for that. I will be meeting with the Housekeeping and Maintenance staff and will discuss your review with them to ensure we are targeting the carpets and couches more frequently. I want...

Reviewed 23 July 2016 via mobile

Absolutely no complaints! Super close to the beach and really nice rooms! The room was clean and better than expected based off pictures from the website. Seemed to be a lot of families during our stay so the noise level was low. Breakfast options were limited but still really good.

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Thank Kelley N
Memphis
Reviewed 20 July 2016

This hotel is right on Orange Beach with a short board walk to the beach. Pool is good size and quite nice with plenty of chairs. The staff were all helpful and friendly. The breakfast buffet standard, but good. The rooms are in need of an update. Rate 3-4 and it would improve with new carpets, bathrooms, etc. There are...

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Helpful?
Thank Mary Jo H
IHGService, Public Relations Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Dear Mary Jo H, Thank you for choosing our hotel for your recent family trip. We are very happy to know that our location, amenities, and facilities were suitable for your travel needs. We apologize for any unsatisfactory experience, particularly with the overall condition at the hotel. The feedback we receive from our valued guests, like you, enables us to...

Houston, Texas
Reviewed 16 July 2016 via mobile

We stayed for a baseball tournament with 7 people. We were greeted with extreme hospitality which was maintained throughout our stay. Breakfast was hot, good value, and the cafe was clean. Our room was spacious, clean bathroom, and accomodating. I would definitely reccommend this hotel for any type of stay!

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Thank familyklmr
Johnston, Iowa
Reviewed 12 July 2016 via mobile

The hotel is older and really could be replaced. However, its redeeming value is the beautiful beach. We never were able to sit at a table for breakfast so we balanced everything going up the elevator to our room. Probably would not stay here again.

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Thank Iowastar
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Dear Iowastar, Thank you for leaving a candid review about our hotel on TripAdvisor. We value each feedback as this will allow us to identify the areas that may benefit from our additional attention. I am sorry for not meeting your expectations when it comes to the overall look of the property and with your breakfast experience. Our guest's comfort...

Reviewed 9 July 2016 via mobile

I did not get to Gulf Shores until late Thursday night after a long day at the office then a couple hours of drive time. It was a great feeling to arrive and have a very comfortable bed and room to relax in. The hotel is not on the beach but only a couple miles away. Many restaurants close by...

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1Thank Ken C
Gainesville, Florida
Reviewed 7 July 2016

This property was nice.....but needed a little love. The front staff were very gracious and helpful. Alicia checked us in very efficiently. Our room was the usual as they are...but little things needed some attention. The furniture looked worn and the grout in the bathroom needed some serious attention. The towels were thin and scratchy. I just think some things...

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Thank Vicki M
Collinwood, Tennessee
Reviewed 30 June 2016

We stayed here for a couple days.Enjoyed the rooms.Clean and all things you need.We had a problem with the air but called down stairs they was right one it.Friendly coustmer service.The free breakfast is great.The only problem we had was the bed was very uncomfortable.But everything else was great.It is worth the money would stay here again if they got...

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Helpful?
Thank Tina H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Your search for Gulf Shores best lodging value ends here! The sugar white sands of Gulf Shores is only moments away from the areas newest hotel, The Holiday Inn Express & Suites of Gulf Shores, AL. Our promise to you is a great room with great service and incomparable value. Whether you are traveling on business or pleasure, the Holiday Inn Express and Suites of Gulf Shores is sure to have a room or suite to meet your needs. Let us be your host to a great getaway! Our property is conveniently located in the heart of all the main attractions and world renowned restaurants that make Gulf Shores and Orange Beach, the premier vacation destination in southern Alabama: Waterville USA, Alligator Alley, Tanger Outlet Center, The Track, Adventure Island, Lambert's Cafe, The Hangout, Adventure Island and the Gulf Coast Zoo just to name a few! If you decide to take a break from the beach, we invite you to take advantage numerous championship golf courses and outstanding charter fishing opportunities. Travelers are encouraged to spend some time at the areas best shopping complex, Tanger Outlet Mall. The kids are sure to enjoy Waterville Waterpark and the go-karts at the Track Recreational Center. Companies like BF Goodrich and Vulcan Materials Company anchor a vibrant business community. Great Gulf Shores shopping, restaurants and entertainment reside only a few footsteps from our front door. We welcome you to experience all that the great coastal community of Gulf Shores, Alabama has to offer. Stay Smart at the Holiday Inn Express and Suites of Gulf Shores. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Gulf Shores

Address: 160 West Commerce Avenue, Gulf Shores, AL 36542-3498
Region: United States > Alabama > Gulf Shores
Price Range: $162 - $399 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Gulf Shores 2.5*
Number of rooms: 89
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Also Known As:
Holiday Inn Express Gulf Shores Hotel Gulf Shores
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Gulf Shores staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Gulf Shores staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from the elevator. A door bell rings when elevator door opens.”
 of 5 bubbles lynnsQ7770HG, 24 Nov 2016 | Read review
“DO NOT have 107 or any rooms near the pool!”
 of 5 bubbles kiki4travel, 17 Mar 2016 | Read review
“First floor was great.”
 of 5 bubbles Bones06, 4 Mar 2016 | Read review
“breakfast lady is awesome”
 of 5 bubbles 570busterd, 22 Feb 2016 | Read review
“check the home page to get the room you like.”
 of 5 bubbles 268emmetg, 1 Jan 2016 | Read review
5 of 5