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Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria

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Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria
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563 Reviews from our TripAdvisor Community

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Showing 562: English reviews
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Suwanee, Georgia
Reviewed 2 days ago NEW

We stayed for two nights over the weekend. Room was clean and comfortable. Chose to eat breakfast at the hotel around 7:30am. Eggs, hashbrowns and french toast sticks were all ice cold. The person working in the breakfast appeared to a "maintenance" employee with a dirty jacket and pants hanging down to his knees. I noticed he was wiping down...

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Helpful?
Thank Gina R
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

I have had the opportunity to stay at this hotel on two different extended stay trips. During that time I spent a total of 9 continuous weeks here. Each time has been fantastic! The rooms have been clean and the staff has been amazing. I spoke to two members of the management team today and indicated I wanted to thank...

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Helpful?
Thank Jeff B
About Hotel's Favourite Review
Washington DC, District of Columbia
Reviewed 4 days ago NEW

Staff was helpful, but the property is old and in need of an update. My room had stains on the carpet, dirty, stained towels, and a broken closet door so I had no full length mirror. Room smelled musty. Free breakfast was adequate but both days they ran out of coffee for a very long time.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank MrsJPWinter
Bredella, Manager at Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria, responded to this review

On behalf of the team here at Homewood Suites Riverchase, I sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. The frustration you encountered due to the dated suite appearance is understandable and your experience is unacceptable. I am pleased to announce that we are in preliminary phases to...

ASHVILLE
Reviewed 5 days ago NEW

Normally I'd select Homewood Suites for the kitchen options that enable 'at home' relaxation and flexibility. Usually the evening snack & beverage and complementary breakfast were average fare that saves greatly on time, at the expense of health & flavor. However, this Homewood staff outdid themselves by setting their buffet tables in much higher than average quality. Although the suite...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank DavidDINO
Bredella, Manager at Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria, responded to this review

Thank you for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it's important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we are...

Clearwater, United States
Reviewed 1 week ago

Excellent rooms with all modern amenities, large fridge and cook top were a pleasant surprise. Plenty of space in room when we had visitors. Pet friendly was a plus. I am absolutely staying here when I return to Hoover.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank T3966ULdavids
Bredella, Manager at Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria, responded to this review

We strive for customer experiences like this, and could not be more pleased. We welcome you to the Hilton family. We truly appreciate your business and hope that you will return to visit us for years to come. I will make sure that our team know how pleased you are with their service. Once again, welcome to the family and...

Birmingham AL, United States
Reviewed 1 week ago

while dialing into a conference call from the hotel phone I accidently dialed 911. Immediately the hotel manger, Sr Engineer, and head of house keeping came pounding on my door. The hotel manager had sweet dripping down his face because he took 3 steps at a time to get to the third floor. Very caring staff. Thank you!

Review collected in partnership with Homewood Suites by Hilton
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Thank ritabH9865HX
Bredella, Manager at Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria, responded to this review

It's great to hear that your visit with us earned a 5-star rating! It's also great to know it's an experience you'd recommend to friends and family as well. We couldn't ask for nicer feedback and thank you for taking time to share it! Sincerely, Bredella T

Lake Alfred, FL, United States
Reviewed 1 week ago

Clean and comfortable. Staff is welcoming and helpful. Location right off of 65 and close to 31 makes it east to get to local eating and shopping if needed. Evening reception is a great opportunity to wind down with friends and business associates.

Review collected in partnership with Homewood Suites by Hilton
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Thank 978randals
Bredella, Manager at Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria, responded to this review

On behalf of the staff at Homewood Suites Riverchase, we thank you for allowing us to fulfill your lodging needs. We appreciate you sharing your experience with us and others and we look forward to welcoming you home in the future. Sincerely, Bredella T

Troy, United States
Reviewed 1 week ago

The rooms at this hotel were very well maintained and clean. They also offer an rather extensive complimentary breakfast with plenty of dining space and many options. This is definitely a great value for the price.

Review collected in partnership with Homewood Suites by Hilton
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Thank J3359PDamyo
Dayton, Ohio, United States
Reviewed 3 weeks ago

The room overlooked the courtyard as do many of the rooms. The courtyard has a basketball court, mini golf and a small pool. The courtyard was exceedingly loud and the lights could have lit up New York city. If you want to get some peace and quite before 10:00 pm or you would like to sleep in until 9:00am forget...

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Thank Jayne S
Montgomery, Alabama
Reviewed 4 weeks ago

The hotel suite room was big, beautiful and clean. The entire staff was very professional, friendly and helpful. The complimentary breakfast was hot, full of variety, and delicious. I really enjoyed my stay.

Review collected in partnership with Homewood Suites by Hilton
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Thank keshalab

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Near Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service

Additional Information about Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria

Address: 121 Riverchase Parkway East, Hoover, AL 35244
Region: United States > Alabama > Hoover
Price Range: $154 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria 3*
Number of rooms: 113
Reservation Options:
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Also Known As:
Homewood Suites Birmingham - Hoover - Riverchase - Galleria Hotel Hoover
Hotel Style:
#1 Family Hotel in Hoover
#1 Green Hotel in Hoover
#2 Business Hotel in Hoover
#3 Romantic Hotel in Hoover
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria staff and other travellers.
3 questions
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Eclectic, Alabama
22 days ago
4 months ago

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Questions? Get answers from Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get away from the rooms facing the courtyard”
313JayneS, 3 Apr 2017 | Read review
“Higher rooms are likely quieter”
  • Bed Area - Ceiling Fan
  • Kitchenette with Microwave, Mini-Range, Dishwasher
  • Bathroom
  • Refrigerator
  • Only Closet is off Bathroom
  • Couch in Living Area
OregonOpus, 30 Oct 2016 | Read review
“Room 416 was next to the laundry. Do not stay in this room.”
AllenH684, 9 Oct 2016 | Read review
“We usually get a large room on the corner”
sheilaPattersonAr, 10 Sep 2016 | Read review
“The suites are very spacious”
Mbroberts77, 22 Aug 2016 | Read review
5 of 5