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Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria

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Traveller (42)
Room & Suite (29)
Dining (7)
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Overview
  • Excellent73%
  • Very good17%
  • Average5%
  • Poor3%
  • Terrible2%
Travellers talk about
“basketball court”(23 reviews)
“oak mountain”(7 reviews)
“business park”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Additional information
Offers from Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Reviews (662)
There are newer reviews for Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria
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Traveller rating
464
116
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25
15
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LanguageEnglish
464
116
39
25
15
Show reviews that mention
All reviewsbasketball courtoak mountainbusiness parkgreat hotelhome away from homeputting greenbreakfast and dinnercomplimentary breakfastlight dinnerthe entire stafffull size refrigeratorliving roombreakfast staffthe general managerrooms were very cleanstaff was friendlyrestaurants and shopping
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91 - 95 of 659 reviews
Reviewed 15 May 2017 via mobile

Great service, free breakfast, free social night with wine beer and food. What else can I say, it's a Hilton. Employees are great, service is great, and rooms are clean. Kitchen, living room, and bedroom. Worth the stay.More

Thank Brad L
Response from Bredella T, General Manager at Homewood Suites by Hilton Birmingham-SW-Riverchase-GalleriaResponded 16 May 2017

Thank you for taking the time to share your comments and feelings about your stay with us. I can assure you that our team goes to great lengths so that guests like you have any and everything you need to have a rewarding experience. Please...More

Reviewed 7 May 2017 via mobile

Smells like smoke on most floors, poor condition, loud guests not addressed after requests, placed in wrong room initially, front desk frequently unoccupied, air conditioning does not cool the room...will never stay here againMore

1  Thank Russ92ua
Response from Bredella T, General Manager at Homewood Suites by Hilton Birmingham-SW-Riverchase-GalleriaResponded 11 May 2017

Thank you for sharing your experience. I sincerely apologize for the level of service you received. Unfortunately, we had guests' that were removed from the property due to noise, smoking and having a large gathering in one of our suites. The front desk attendant had...More

Reviewed 6 May 2017

I was very pleased the services and cleanliness of this suite. The staff was extremely helpful. The complimentary breakfast was hot and delicious, I would recommend this hotel to anyone. There were activities such as mini golf, a pool, a hot tub and a basketball...More

Review collected in partnership with Homewood Suites by Hilton
Thank 395latoyah
Response from Bredella T, General Manager at Homewood Suites by Hilton Birmingham-SW-Riverchase-GalleriaResponded 11 May 2017

Thank you for taking the time to share your comments and feelings about our property and staff. Our team consistently make efforts to go beyond to meet our guests' needs and we are pleased that was your experience. It is truly rewarding to see your...More

Reviewed 6 May 2017

Very comfortable suite. Like the surrounding area very much. Hotel felt safe and secure. Friendly staff, breakfast could be better but it was OK overall. Would stay here again if in the area. Easy to find, close to restaurants and shopping.

Review collected in partnership with Homewood Suites by Hilton
1  Thank Martha S
Response from Bredella T, General Manager at Homewood Suites by Hilton Birmingham-SW-Riverchase-GalleriaResponded 11 May 2017

On behalf of our team, we thank you for allowing us to earn your business. We appreciate you sharing your experience with us and others and we look forward to seeing you again in the future.

Reviewed 28 April 2017

Since we do our homework and are willing to pay for midrange hotel accomodations, my husband and I tend to expect cleanliness and friendly service, but Homewood Suites offered unexpected extras. Our room included a kitchenette we hadn't counted on, and the decor was more...More

Thank Victoria C
Response from Bredella, Manager at Homewood Suites by Hilton Birmingham-SW-Riverchase-GalleriaResponded 1 May 2017

Thank you so much for taking the time to write this review. We are so pleased to know you had such a great experience staying with us. We can't wait to welcome you home again the next time you are in Riverchase! Hope to see...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$109 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Hoover
#1 Family Hotel in Hoover
#2 Business Hotel in Hoover
#3 Romantic Hotel in Hoover
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$109 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Hoover
#1 Family Hotel in Hoover
#2 Business Hotel in Hoover
#3 Romantic Hotel in Hoover
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (42)
Room & Suite (29)
Dining (7)
Pool & Beach (2)
Questions & Answers
Ask a question
Helen S
25 September 2017|
AnswerShow all 2 answers
Response from Bredella T | Property representative |
Yes. We have two bedroom suites. The suites have a bedroom with a king bed and a suite with two queen beds.
0
Votes
beth j
4 April 2017|
Answer
Response from Bredella | Property representative |
Our pool is seasonal. It will be open after memorial day - May 29th.
0
Votes
TiffTips
16 December 2016|
AnswerShow all 5 answers
Response from Bredella | Property representative |
We have rooms with shower only and tub / shower combo
0
Votes
Room Tips
"Stay on the higher floors away for the elevators and especially the laundry. The first floor gets a lot of..."
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"Great Customer Service"
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"We always prefer rooms on the higher floor and away from elevators, stairs, and ice machines so we don't..."
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"Monday trough Thursday get a better breakfast and a dinner"
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