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All reviewsbbq place next dooran older propertyan updategreat bbq restaurantan elite memberrooms are comfortable and cleanthings happenfirst floorneeds updatinguniversity of alabamaan easy drivevery pleasant stayriverchase galleriaclose proximityafter a long dayshort drivecoffee maker
I had a reservation for 7/21..I arrived around 10p the lady at the desk greeted me while on her cellphone. She checked me in the entire time while holding a conversation over the phone. Another worker who was at the bar closing down yelled over...More
Thank Jasmine B
Response from Stephen B, General Manager at Courtyard Birmingham HooverResponded 2 weeks ago
Dear Jasmine B
Thank you for your honest feedback about your check in experience and your room. I am very sorry that you did not have the hospitality that we strive for every day. I have met with the front desk staff working that night...More
This lovely Marriott Courtyard is wonderfully located in very close proximity to the Riverchase Galleria and surrounded by just about every eatery imaginable! Walking into the inviting lobby, I was immediately greeted by Sinclair at the front desk check in! Her professionalism, sweet smile and...More
Have stayed here many times and it’s always solid, with great, friendly staff and it’s consistently clean. The lobby and restaurant area is nice and renovated, but the rooms are showing their age, which is especially obvious with the updated common area. Some of the...More
The only thing scarier than this stay was the mattress. The staff were friendly and accommodating. I loved them! Sadly, when I got up the next morning and the sheet had slipped off the mattress, I was stunned. It was horrible.More
Response from Stephen B, General Manager at Courtyard Birmingham HooverResponded 7 July 2018
Dear valued guest,
I appreciate your feedback about your stay I apologize that there was a problem with the mattress in your room. I have brought this to the attention of our Housekeeping department and our chief engineer. I hope we can serve you again...More
Clean property. Well maintained. Nice location. Good restaurants close-by.
1. No matter what time of the day you go, you won't find anyone at the front desk. Be ready for a wait time of 2 to 10 minutes if you need to speak...More