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Courtyard Birmingham Hoover

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161 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Birmingham Hoover
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Showing 160: English reviews
Childersburg, Alabama, Usa
Reviewed 16 April 2015

Great hotel and the location was great. I stayed overnight because my job had a workshop at the Wynfrey Hotel and they were sold out of rooms. The deco at this hotel is great and updated. The rooms were great and customer service was excellent.

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Helpful?
Thank CalvinT959
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Courtyard Guest: Thank you for your excellent review and feedback regarding your recent stay at Courtyard Hoover. Your kind words mentioned our service, friendliness, and the cleanliness of our property and guest rooms. We truly appreciate you taking the time to give us your review. We use our guest comments to make each guest stay better and more inviting....

Woodbridge, Virginia
Reviewed 15 March 2015

We stayed here last week while attending our son's hockey tournament. The hotel was nice, not great. The lobby area was updated. The rooms were ok, not as updated as I would have expected. Service was very good and the food in the bistro was good. The restaurant next door--Nick and Jim's Barbeque was awesome and within walking distance. The...

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Helpful?
Thank Angela B
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Courtyard Guest: Thank you for your response regarding your recent stay at CY Hoover. We are so pleased that with as many lodging choices available, you chose our hotel. We appreciate your comments about our newly remodeled lobby, featuring our Bistro with Starbucks coffee available. We are also pleased that you found the convenient shopping at the nearby Galleria...

Durham, North Carolina
Reviewed 13 March 2015

Another review said this property has "aged well." I guess that's all relative. In my opinion it needs to be gutted. PROs: - I get Marriott points (I'm stretching here folks!) - The sheets were soft - I was there for a total of 7 hours ... fortunately not a second longer CONs: - Dirty - Bathroom floor grout was...

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Helpful?
Thank 150hotelnightsayear
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Courtyard Guest: Thank you for your candid remarks regarding your recent stay at Courtyard. We know that you have a choice when it comes to lodging and we are pleased that you selected Hoover as your destination CY of choice. I am very sorry to hear that your bed was uncomfortable and that the grout on the bath floor...

Pearl, Mississippi
Reviewed 25 February 2015 via mobile

I have stayed at this hotel over the years and have never had any problems and my last experience was no different. The staff was super friendly and the small issues I had were quickly handled. This is an older property but it has aged well. The price was very reasonable and I will be staying hear again in the...

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Helpful?
Thank Brandoneagle2
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Valued Courtyard Guest: We are so pleased that you chose our hotel for your recent stay in Hoover. We know that you have lodging choices and we appreciate you allowing us to serve your lodging needs. Thank you for your wonderful comments regarding service and accommodations. The staff was very excited to know that you were pleased with their...

Mequon, Wisconsin
Reviewed 2 February 2015

Although the building is unattractive from the outside, it has been nicely renovated. The lobby and the rooms are attractive. And the desk and food staff were very pleasant. But that is where the positives end, and that is not enough. First, the bathroom floor was filthy. At first, I wasn't sure if the stains were simply wear from old...

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Helpful?
1Thank WILawyer
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Valued Guest: Thank you for being our guest and for your comments about your stay with us. We know that you have choices when it comes to lodging and we are so pleased that you chose Courtyard as your home away from home. I apologize for the bath floor and its lack of cleanliness. You are absolutely right that...

Marietta
Reviewed 5 January 2015

I use this hotel when I come to town approx every month. What I like is the consistent level of service time after time. Even this last trip the night clerk Sophia really made me feel welcome after a long trip in. Great location to Hwy and good food in a pinch.

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Helpful?
Thank Marc G
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Valued Guest: Thank you for choosing our hotel when in Hoover. We know that you have choices in lodging and we are pleased that you find us consistent and reliable. We are proud of our product and most of all our associates who strive to deliver the best possible guest experience every day. Thank you again for your comments...

Reviewed 4 January 2015 via mobile

The room was nice and the bed was comfortable. Front desk was friendly. The location was perfect. We found the room on priceline at reasonable price. We was next to the restaurant. We ate at. We will consider staying again at this location.

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Helpful?
Thank Cynthia W
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Valued Guest: Thank you for choosing CY Hoover as your recent lodging choice. We know that you have a choice when it comes to lodging and we are pleased that you selected our hotel. We can tell by your response that your visit was comfortable. Our staff wants you to be comfortable and satsified with all services and product...

Atlanta, Georgia
Reviewed 1 December 2014 via mobile

I stayed here for one night during Thanksgiving week (the hotel was empty) and had selected this property because the majority of rooms have balconies. I noted on my reservation that I would like a balcony room.When I checked in, the lady at the front desk asked me if I wanted a king bed or 2 queens and I responded...

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Helpful?
2Thank Brian30135
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Platinum Guest: Thank you for staying at the CY Hoover. We know that you have choices in lodging and we are very pleased that you chose our hotel. We certainly dropped the ball during your stay regarding room selection. I take responsibility for this lack of training of our front desk associate and will personally insure that she receives...

Rio de Janeiro, RJ
Reviewed 16 October 2014

Business travel has had me stay here many times this year and I figured it was time to send a note in. Overall? AWESOME! What a great place, and the staff are really terrific. I really like this place, and having stayed in many Courtyards and Marriotts all over the world i think this is one of my faves. Just...

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Helpful?
Thank Mark F
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Courtyard Guest: Thank you for being our guest in Hoover, Alabama and for the glowing review that you gave. We often hear only when we dropped the ball and not when we hit a home run and it truly feels great to be able to share with our hard working, dedicated staff when someone appreciates the services they perform....

Reviewed 4 October 2014 via mobile

I brought 13 baseball players and their families for the world series here. From the time I contacted them until the end of our stay we had the best customer service. Our boys were tired after a long day of baseball and they swam and we're able to relax. We had a room each morning of our stay where everyone...

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Helpful?
Thank Melissa B
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Guest; Thank you for your kind remarks regarding your recent stay at Courtyar Hoover. We do everything possible to make your stay memorable and enjoyable. We are extremely happy to learn that our efforts made you feel welcome and appreciated. Thank you for being our guest. We hope to see you in your future travels to the Birmingham area....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
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About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
Official Description (provided by the hotel)
Courtyard Birmingham Hoover is proud to share our newly renovated state-of-the-art lobby and stylish new guest rooms. This Hoover hotel is just 11 miles from Birmingham's city center and located near the areas’ best shopping, dining and golf courses. The exciting new features at this Hoover, AL hotel include inviting, flexible spaces to work or relax, free Internet access throughout, access to the latest news via our GoBoard and The Bistro - Eat. Drink. Connect.® offering enhanced breakfast, dinner and beverage options. Relax by our outdoor pool. Whether in town for business or fun, we offer exactly what you need for a relaxing and productive stay. ... more   less 

Additional Information about Courtyard Birmingham Hoover

Address: 1824 Montgomery Highway South, Hoover, AL 35244
Region: United States > Alabama > Hoover
Price Range: $143 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Birmingham Hoover 3*
Number of rooms: 153
Reservation Options:
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Also Known As:
Courtyard Birmingham Hoover Hotel Hoover
Courtyard Hoover
Hoover Courtyard
Hoover Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Birmingham Hoover staff and other travellers.
1 question
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ohio
over a year ago

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Questions? Get answers from Courtyard Birmingham Hoover staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a room with a microwave you have to get a suite. Otherwise, you only get a mini fridge.”
 of 5 bubbles charlieh858, 28 Aug 2016 | Read review
“Request a room away from Highway 31.”
 of 5 bubbles DRCBookLady, 31 Jul 2016 | Read review
“The top floor assures there are no noisy folks above you!”
 of 5 bubbles trudyjomo, 29 Jul 2016 | Read review
“avoid any *79 room it facing the garage dumpster that is emptied around 3 am on Wed”
 of 5 bubbles twosassyk, 12 Jun 2016 | Read review
“Ask for a room facing the apartments, not the highway”
  • Dismantled A/C unit with hose sticking out. Loud unit!
 of 5 bubbles Tsunamigav, 8 Feb 2016 | Read review
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