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Courtyard Birmingham Hoover

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157 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Birmingham Hoover
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Showing 156: English reviews
Mequon, Wisconsin
Level Contributor
123 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 2 February 2015

Although the building is unattractive from the outside, it has been nicely renovated. The lobby and the rooms are attractive. And the desk and food staff were very pleasant. But that is where the positives end, and that is not enough. First, the bathroom floor was filthy. At first, I wasn't sure if the stains were simply wear from old... More 

Helpful?
1 Thank WILawyer
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Valued Guest: Thank you for being our guest and for your comments about your stay with us. We know that you have choices when it comes to lodging and we are so pleased that you chose Courtyard as your home away from home. I apologize for the bath floor and its lack of cleanliness. You are absolutely right that... More 

Marietta
Level Contributor
3 reviews
3 hotel reviews
Reviewed 5 January 2015 via mobile

I use this hotel when I come to town approx every month. What I like is the consistent level of service time after time. Even this last trip the night clerk Sophia really made me feel welcome after a long trip in. Great location to Hwy and good food in a pinch.

Helpful?
Thank Marc G
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Valued Guest: Thank you for choosing our hotel when in Hoover. We know that you have choices in lodging and we are pleased that you find us consistent and reliable. We are proud of our product and most of all our associates who strive to deliver the best possible guest experience every day. Thank you again for your comments... More 

Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 January 2015 via mobile

The room was nice and the bed was comfortable. Front desk was friendly. The location was perfect. We found the room on priceline at reasonable price. We was next to the restaurant. We ate at. We will consider staying again at this location.

Helpful?
Thank Cynthia W
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Valued Guest: Thank you for choosing CY Hoover as your recent lodging choice. We know that you have a choice when it comes to lodging and we are pleased that you selected our hotel. We can tell by your response that your visit was comfortable. Our staff wants you to be comfortable and satsified with all services and product... More 

Atlanta, Georgia
Level Contributor
48 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 1 December 2014 via mobile

I stayed here for one night during Thanksgiving week (the hotel was empty) and had selected this property because the majority of rooms have balconies. I noted on my reservation that I would like a balcony room.When I checked in, the lady at the front desk asked me if I wanted a king bed or 2 queens and I responded... More 

Helpful?
2 Thank Brian30135
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Platinum Guest: Thank you for staying at the CY Hoover. We know that you have choices in lodging and we are very pleased that you chose our hotel. We certainly dropped the ball during your stay regarding room selection. I take responsibility for this lack of training of our front desk associate and will personally insure that she receives... More 

Rio de Janeiro, RJ
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 October 2014

Business travel has had me stay here many times this year and I figured it was time to send a note in. Overall? AWESOME! What a great place, and the staff are really terrific. I really like this place, and having stayed in many Courtyards and Marriotts all over the world i think this is one of my faves. Just... More 

Helpful?
Thank Mark F
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Courtyard Guest: Thank you for being our guest in Hoover, Alabama and for the glowing review that you gave. We often hear only when we dropped the ball and not when we hit a home run and it truly feels great to be able to share with our hard working, dedicated staff when someone appreciates the services they perform.... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 October 2014 via mobile

I brought 13 baseball players and their families for the world series here. From the time I contacted them until the end of our stay we had the best customer service. Our boys were tired after a long day of baseball and they swam and we're able to relax. We had a room each morning of our stay where everyone... More 

Helpful?
Thank Melissa B
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Guest; Thank you for your kind remarks regarding your recent stay at Courtyar Hoover. We do everything possible to make your stay memorable and enjoyable. We are extremely happy to learn that our efforts made you feel welcome and appreciated. Thank you for being our guest. We hope to see you in your future travels to the Birmingham area.... More 

Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 September 2014 via mobile

I stay at this site one weekend for training it was nice and close to the interstate and on ramp. Room was a great size for the value. Breakfast was also very good and food station was very clean. Even though it seemed a bit dated with floral print everywhere. Overall stay was great.

Helpful?
Thank Samuel B
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Guest: Thank you for being our guest and for the wonderful comments regarding your recent stay. We are always happy to know our service and product are pleasing our guests and that we deliver our food service in a clean and inviting atmosphere. I will pass along your cmments regarding the floral designs on the lobby wall. Thank you... More 

Forest, Virginia
Level Contributor
63 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 3 September 2014

This is my second time staying here, and it's easy to get to, central location, near all kinds of places to eat, relatively quiet, front desk personnel are very responsive and quick checking in and out, price is in keeping with the property and rooms are super clean

Helpful?
Thank nukefixer
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Valued Guest: We truly like hearing that you enjoyed your last visit at out hotel and that our product and services were pleasing to you. We strive to always offer the best service possible along with a friendly welcome. We do hope you will continue to stay with us when lodging in our area is needed. Thank you for... More 

Cleveland, Tennessee
Level Contributor
226 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 31 August 2014

We are not very familiar with the Courtyard line, but we had a good experience at this older hotel. We had a king room. Nicely decorated. Balconies on every room from what I could tell. :). The vanity area is outside of the bathroom which was nice to get ready without shower steam! The kids enjoyed the pool in the... More 

Helpful?
Thank MREA5
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Valued Guest: Thank you for your comments regarding your recent stay at Courtyard Hoover. We certainly like to hear that we are pleasing our guests with our service and facilities. We are glad that you had a terrific time during your visit and that your air conditioner worked well. We are so pleased that you enjoyed our courtyard pool... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 August 2014

Management is horrible. Complained many times then asked "Why do you continue to stay?" Because it was next to work. Have told all colleagues in AL to NOT send any clients here. Got a banning letter after complaining about repeat issues. AVOID this horrible hotel option.

Helpful?
2 Thank Ricardo1272
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Guest: Your concerns regarding your stay at this hotel have been addressed both in person and in written form. We tried very had to please you as we do all our guests. It became apparent that all our efforts to make things right were not enough to continue our relationship and thus the tie was broken. We regret any... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Courtyard Birmingham Hoover is proud to share our newly renovated state-of-the-art lobby and stylish new guest rooms. This Hoover hotel is just 11 miles from Birmingham's city center and located near the areas’ best shopping, dining and golf courses. The exciting new features at this Hoover, AL hotel include inviting, flexible spaces to work or relax, free Internet access throughout, access to the latest news via our GoBoard and The Bistro - Eat. Drink. Connect.® offering enhanced breakfast, dinner and beverage options. Relax by our outdoor pool. Whether in town for business or fun, we offer exactly what you need for a relaxing and productive stay. ... more   less 

Additional Information about Courtyard Birmingham Hoover

Address: 1824 Montgomery Highway South, Hoover, AL 35244
Region: United States > Alabama > Hoover
Price Range: $129 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Birmingham Hoover 3*
Number of rooms: 153
Reservation Options:
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Also Known As:
Courtyard Birmingham Hoover Hotel Hoover
Courtyard Hoover
Hoover Courtyard
Hoover Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Birmingham Hoover staff and other travellers.
1 question
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ohio
over a year ago

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Questions? Get answers from Courtyard Birmingham Hoover staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a room with a microwave you have to get a suite. Otherwise, you only get a mini fridge.”
 of 5 bubbles charlieh858, 28 Aug 2016 | Read review
“Request a room away from Highway 31.”
 of 5 bubbles DRCBookLady, 31 Jul 2016 | Read review
“The top floor assures there are no noisy folks above you!”
 of 5 bubbles trudyjomo, 29 Jul 2016 | Read review
“avoid any *79 room it facing the garage dumpster that is emptied around 3 am on Wed”
 of 5 bubbles twosassyk, 12 Jun 2016 | Read review
“Ask for a room facing the apartments, not the highway”
  • Dismantled A/C unit with hose sticking out. Loud unit!
 of 5 bubbles Tsunamigav, 8 Feb 2016 | Read review
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