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Extended Stay America - Huntsville - U.S. Space and Rocket Center

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11 Reviews from our TripAdvisor Community

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Showing 10: English reviews
Indialantic, Florida
Reviewed 17 October 2016

The property is an old gal, the staff are above average, but for the past 2 weeks, there's been rehab construction going on. As a 35 year Federal construction manager, I must question the scheduling of the work, which is sorely needed. There are 2 faces of the hotel, rather than rehab one side of the place, someone decided to...

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Helpful?
1Thank BigJay52
Manager_11525, Manager at Extended Stay America - Huntsville - U.S. Space and Rocket Center, responded to this review

Thank you for your recent review of your stay. We were disappointed to hear your stay was not a positive one due to the construction we are having. We are trying our best to keep the hotel area clean. Again I apologize about the noise and anything that inconvenienced you. If you would like to speak further regarding this matter,...

North Carolina
Reviewed 11 October 2016

Met Jimmy at the front desk when checking in. He was just a little more friendly than most front desk people I meet. He had a pleasant, genuine way about him that cannot be taught. While Jimmy was checking me in I mentioned how I like coffee and when I got my supplies he gave me a few extra bags...

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Helpful?
Thank zcgaynor1976
Manager_11525, Manager at Extended Stay America - Huntsville - U.S. Space and Rocket Center, responded to this review

Thank you for taking the time to write a review of your stay. We pride ourselves on providing excellent customer service, so we are happy to hear we met this goal during your stay. I will share your wonderful comments with Jimmy and the staff. Thank you again for posting your review. We do hope that you will return to...

Comanche, Texas
Reviewed 12 September 2016

I have stayed here many times, the staff is great, the rooms are comfortable and clean. The kitchenette is a plus, you don't have to go out every night to eat! On site laundry room is another added feature that sold me on staying here.

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Thank hwilli00
Manager_11525, Manager at Extended Stay America - Huntsville - U.S. Space and Rocket Center, responded to this review

It is so rewarding to read that you had a stay with us. Thank you for your comments. I'm thrilled to read you were provided with excellent customer service and clean, comfortable accommodations during multiple stays with us. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Socorro, NM
Reviewed 21 August 2016

I lived there for a summer. It is walking distance to UAH/NSSTC and one exit from NASA Marshall. The lobby staff was unfailingly polite. If you have an extended posting for one or two, this is a very convenient way to get a furnished "apartment" without the hassle and for essentially the same cost (if you count hooking up utilities/renting...

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Thank pcardout
Manager_11525, Manager at Extended Stay America - Huntsville - U.S. Space and Rocket Center, responded to this review

We appreciate your comments about your stay. I'm thrilled to read you were well accommodated with your reservations for the summer, and that our staff wee nothing less that helpful. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Reviewed 6 August 2016 via mobile

Had a great stay here. Room was nice, neat, and clean. Sheets and blankets smelled amazing! Room wasnt too fancy which I liked a lot. Some hotels do to much, but this one was absolutely perfect. Staff was great also. Cheyenne was really professional and as helpful as could be! Reasonably priced too, 10/10 will stay next time I'm in...

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Thank SpontaneousVaycay
Manager_11525, Manager at Extended Stay America - Huntsville - U.S. Space and Rocket Center, responded to this review

Thank you for taking the time to write a review. I'm thrilled to read about your experience. To read that you favored not only the condition of the room, but also the pleasantness of our staff, is satisfying. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

Reviewed 16 July 2016

This was my second visit in the past two weeks. I was very disappointed with their variation on the pricing on the room. Last week I was charged $40.00 & change/night with maid service, this week they charged me $57.00/night without made service. The wi-fi is a joke. If you want to stream a movie or Skype, forget about. I...

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Thank Andy M
Brooklyn, New York
Reviewed 22 June 2016

Lobby Area was small and a little smelly.......Receptionist was Pleasant and efficient on carrying out her duties of us getting checked in.......Noticed 2 Men smoking cigarettes and playing loud music on the 2nd and 3rd floor steps.......Room was smelly......carpet dirty.......cigarette burns on kitchen and bathroom counters in a "non smoking" room......night stands had old cup rings and hairs on top..........top...

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1Thank BrooklynTravelAholic
Bentonville, Arkansas
Reviewed 31 May 2016

Not the posh or trendy digs of something like a Hilton Garden Inn, but definitely not the word hotel I've experienced. Fairly clean rooms and staff is friendly. Stayed a week and not really any complaints for what it is and is designed to be. Having Full Size Frig in a room for a longer stay is nice to have.

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Thank NWA007
Newtown, Connecticut
Reviewed 19 May 2016

I stopped in Huntsville for a quick work-related trip . The front desk staff was very efficient and accommodating. Valerie and Angela were helpful as I stopped by the desk to get directions and dinning suggestions. Their professionalism and knowledge of the local area was really something that I could appreciate. The hotel is located right off the highway and...

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Thank Dawn M
New Albany, Indiana
Reviewed 14 May 2016 via mobile

Could not find the lobby, looked like one of the rooms. Arrived at 8 pm the room was not cleaned, smelled, creepy, beds unmade. Second room, kitchen dirty, across from the stairwell. Parties around us, scary. Saw a lady of the evening money exchange right in front of us in the parking lot. I will never stay in another one...

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Helpful?
1Thank Deanna L

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Huntsville - U.S. Space and Rocket Center

Address: 4751 Governors House Dr SW, Huntsville, AL 35805-3221
Region: United States > Alabama > Huntsville
Price Range: $87 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Huntsville - U.S. Space and Rocket Center 2.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
Extended Stay Huntsville
Huntsville Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Huntsville - U.S. Space and Rocket Center staff and other travellers.
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Questions? Get answers from Extended Stay America - Huntsville - U.S. Space and Rocket Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask Jimmy for a quiet room and he will do what he can.”
 of 5 bubbles zcgaynor1976, 11 Oct 2016 | Read review
“The hotel was quiet except for the guy jogging on the floor above me!”
 of 5 bubbles pcardout, 20 Aug 2016 | Read review
“Choose the top floor, you won't hear your neighbor above you.”
 of 5 bubbles andymV6743IQ, 15 Jul 2016 | Read review
“Stay Away........Stat Away........Dirty........Disgusting.......Horrible.......Stay Away”
 of 5 bubbles BrooklynTravelAholic, 21 Jun 2016 | Read review
“This is a budget hotel, and expectation should take that into consideration. But good property in that catagory.”
 of 5 bubbles NWA007, 30 May 2016 | Read review
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