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Hilton Garden Inn Huntsville/Space Center

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495 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Huntsville/Space Center
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Showing 492: English reviews
White House, United States
1 review
Reviewed 17 October 2016

Was nice, ants. Food is not very good. Little store with drinks and snacks were outrageous. Excellent customer service. We will stay again but bring our own snacks and eat elsewhere. Pillows were terrible but beds were excellent. Very quiet. Kids loved the pool.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Royia G
Neal O, General Manager at Hilton Garden Inn Huntsville/Space Center, responded to this review

Thank you for taking time to respond about your stay with us. We sincerely appreciate the feedback and we will continue to work improve our property overall. We strive to provide the best customer service to all our guest. We sincerely appreciate you and your family staying with and we do hope to see you again on your next visit... More 

Huntsville, Alabama
1 review
Reviewed 17 October 2016

Had a blast at the Mystery at the Inn. From the having to say a password to enter the Grand Gatsby "speakeasy" to the reveal of victim and murderer. The food was good, the hostess Alex was charming and all the staff was friendly. Loved all the costumes and characters. Thank you for a fun night!

Helpful?
Thank CupcakeWilson
Neal O, General Manager at Hilton Garden Inn Huntsville/Space Center, responded to this review

We are so happy that you enjoyed our Murder Mystery Dinner party at the Grand Gatsby. We appreciate you attending the event at the Hilton Garden Inn Space Center. The staff work tirelessly to bring together this event. We would especially like to recognize Alex, our Banquet and Meeting Coordinator, for all her hard work in planning and marketing the... More 

1 review
Reviewed 15 October 2016

We attended the murder mystery party at the Hilton Garden Inn Space and Rocket Center last night. It was a fantastic night out! From the time we purchased our tickets to the moment we walked outside of the sliding doors everything was expertly planned and executed thanks to their Banquet & Meeting Coordinator, Alex Hendrix. We received our characters descriptions,... More 

Helpful?
Thank Ali S
Neal O, General Manager at Hilton Garden Inn Huntsville/Space Center, responded to this review

Ali, We sincerely appreciate you taking the time to respond regarding our Murder Mystery Dinner at the Hilton Garden Inn Space Center. We are so happy that you and everyone had a such a wonderful evening. The staff and I really enjoyed being able to participate in such a fun event. Alex worked tirelessly to ensure the event went off... More 

Cumming, Georgia
1 review
Reviewed 14 October 2016

Very nice front desk personnel.Even tho I made a mistake on the date of my reservation,they did their best to make sure we were happy with the room they had left available.Took very good care of us. We will stay here the next time we are in town to visit old friends

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 1barbarajb
Neal O, General Manager at Hilton Garden Inn Huntsville/Space Center, responded to this review

Thank you for taking the time to respond about our Guest Service staff at the Hilton Garden Inn Space Center. We strive each day to accommodate all of our guests needs and requests. We work to insure that our guest reservation our accurate and we will do whatever we can to correct any errors. We sincerely thank you so much... More 

Canton, GA, United States
Level Contributor
97 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 11 October 2016

This property is well managed and staff is awesome. Thanks Ashley, Neal, Kevin, Jess, Davonte, Jennie, Heaven, Pops. It was an awesome stay. Can't wait to return. Being able to hang out in the lobby and just enjoy the ambiance was great.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Danny D
Neal O, Manager at Hilton Garden Inn Huntsville/Space Center, responded to this review

We sincerely appreciate you taking the time to respond about your stay at the Hilton Garden Inn Space Center, as well as, recognizing some of our outstanding associates. Each of these individuals work very hard each day to insure our property operates smoothly. These individuals are such a great assets to our organization and we are so happy that made... More 

Mobile, Alabama
1 review
Reviewed 9 October 2016

It takes seconds to pull money off a card, but when there's an error on their end it takes 3-5 business to put it back. Attendant can charge my, but only managers can return. Everyone can wait 3 to 5 days.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank larrymY382HF
Neal O, General Manager at Hilton Garden Inn Huntsville/Space Center, responded to this review

We sincerely appreciate you staying with us, and we are sorry for any inconvenience that you experienced with you method of payment. When debit cards are used there is a hold placed on the card to cover the cost of room and tax plus any potential incidental charges that guest can occur. We assure you that any additional funds will... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 October 2016 via mobile

My family and I stayed here for 2 nights. Room was nice with decent amenities. My 4 year daughter wished for more cartoon channels on the TV. Very close to the Space and Rocket center, which is why we came to town. Breakfast on the first morning was undercooked, but the wait staff was very attentive. Breakfast was a lot... More 

Helpful?
1 Thank Steven S
Neal O, General Manager at Hilton Garden Inn Huntsville/Space Center, responded to this review

Steven, The staff at the Hilton Garden Inn Space Center and I appreciate you taking the time to respond about your stay. We are happy to hear that you enjoyed your room and our amenities. Thank you for taking the time to enjoy our full hot breakfast buffet. We are always looking to improve and appreciate your feedback. We sincerely... More 

Madison, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 7 October 2016

Stayed for the weekend and this hotel met out expectations in everyway. Staff very helpful and courteous. Hotel located next store to NASA and is very convenient to shopping areas in the city. Staff addressed all of our problems and issues. The only problem was that ice machine on 4th floor wasn't working.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Michael C
Neal O, General Manager at Hilton Garden Inn Huntsville/Space Center, responded to this review

Michael, Thank you for taking the time to respond about your stay with us at the Hilton Garden Inn Space Center. We sincerely appreciate your feedback and are delighted that you enjoyed your stay with us. We are glad that we meet your expectations and hopefully next time we will exceed them. My staff and I appreciate your comments and... More 

Alabaster, Alabama
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 October 2016 via mobile

Great staff. Jenny at the front desk was particularly helpful and kind. Beautiful lobby/bar/restaurant. Breakfast is made to order and worth it. The restaurant staff takes great care of you. Good location, lovely grounds.

Helpful?
1 Thank capicaprice
Neal O, General Manager at Hilton Garden Inn Huntsville/Space Center, responded to this review

My team and I would like to thank you for responding about your stay with us at the Hilton Garden Inn Space Center on Trip Advisor. Thank you for taking the time to recognize one of our front desk agents Jenny. Jenny helps keep the front desk running smoothly and always does the best she can to keep our guest... More 

Zachary
1 review
Reviewed 28 September 2016

I love the coffee and everything that was in the room . When we arrived the front desk was courteous and welcome us right away. The landscape was near and pleasant and the pool area was neat. The parking area was well lighted

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 932cliftonm
Neal O, General Manager at Hilton Garden Inn Huntsville/Space Center, responded to this review

My staff and I sincerely appreciate you taking the time provide us with your feedback regarding your stay with us. We also appreciate your kind words regarding out staff level of service. Each member of the team work very diligently each day to provide the highest level of customer service. We strive each day to keep our property well maintained... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Hilton Garden Inn Huntsville/Space Center hotel, conveniently located off Interstate 565 and less than one mile from the U.S. Space & Rocket Center, Huntsville Botanical Gardens, the University of Alabama-Huntsville and the main gate to Redstone Arsenal. Business travelers will enjoy our Huntsville hotel being close to Cummings Research Park as well as a variety of shopping and dining options at Bridge Street Town Center. Companies with offices near our hotel include Boeing, Telcordia, Lockheed Martin, Raytheon and Northrop Grumman. This hotel has two event rooms totaling 1,150 sq. ft. that can be divided for smaller functions. Hold a meeting for 10 potential clients in our Apollo Boardroom or a reception for 90 guests in our Saturn Room. Ask our banquet staff for catering suggestions. Select from 101 guest rooms and suites, featuring two queen-sized beds or one king-sized adjustable Garden Sleep System(R) bed. Each room is furnished with a TV, a microwave, coffeemaker, and refrigerator. Stay connected to family and colleagues via complimentary WiFi. Order evening room service or dine at the Great American Grill restaurant. Unwind with a drink from the Pavilion Lounge on the patio or a workout in the pool or fitness center. ... more   less 

Additional Information about Hilton Garden Inn Huntsville/Space Center

Address: 4801 Governors House Drive, Huntsville, AL 35805
Region: United States > Alabama > Huntsville
Price Range: $143 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Huntsville/Space Center 3*
Number of rooms: 101
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Expedia, Orbitz, Odigeo, Priceline and Travelocity so you can book your Hilton Garden Inn Huntsville/Space Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Huntsville/Space Hotel Huntsville
Hilton Huntsville
Huntsville Hilton
Hotel Style:
#7 Romantic Hotel in Huntsville
#10 Business Hotel in Huntsville
#12 Family Hotel in Huntsville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Huntsville/Space Center staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Huntsville/Space Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room feels great”
 of 5 bubbles smart72in, 20 Aug 2016 | Read review
“Have no suggestions.”
 of 5 bubbles mickies2013, 20 Aug 2016 | Read review
“Bring your own wine or order it at the bar DO NO BUY it from the little canteen. The price is completely outrageous.”
 of 5 bubbles FiveBigBlueLakes, 8 Jun 2016 | Read review
“We faced the pool but were on the top floor and heard no noise.. The pool is open until 11 p.m..”
 of 5 bubbles NicevilleGirl, 6 Jun 2016 | Read review
“Ask for room 318, junior suite, close to elevator.”
 of 5 bubbles worldtrav60, 28 May 2016 | Read review
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