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Embassy Suites Huntsville by Hilton Hotel & Spa

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Embassy Suites Huntsville by Hilton Hotel & Spa
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1,036 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites Huntsville by Hilton Hotel & Spa
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Showing 1,031: English reviews
Huntsville, United States
Reviewed 1 June 2016

The hotel is very clean. Everyone was friendly and helpful. The free happy hour was great and their free breakfast cannot be beat at any hotel. I would definitely stay at this Embassy Suites or any other if this is their standard.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Paula T
Embassy_Suites_HSV, Manager at Embassy Suites Huntsville by Hilton Hotel & Spa, responded to this review

Dear Paula T, Thank you so much for your wonderful feedback and the 5 star review! We take pride in our efforts to make your stay a perfect one. Please let us know if we can do anything for you in the future. Thanks. Lauren Miller, Director of Rooms

Reviewed 31 May 2016 via mobile

This property is a nice place to stay. Rooms and surroundings are great. No problems with staff or van shuttle to/from airport. Was prompt. What I DON"T understand is the weak managers reception of snacks. They need to take a hint from some of the several ES like the one in Brunswick, Ga. If you're going to offer something relaxing...

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Helpful?
Thank MatthewBlase
Embassy_Suites_HSV, Manager at Embassy Suites Huntsville by Hilton Hotel & Spa, responded to this review

MatthewBlase, I'd like to thank you for sharing your experience with us. I do apologize that we did not meet your standards in the Food and Beverage areas. I will be sure to share your review with the Chef in efforts to improve our services. Hopefully you will choose us again the next time you visit Huntsville. Thanks. Lauren Miller,...

United States
Reviewed 27 May 2016

This is the best hotel in Huntsville. Excellent customer service. They always meet and exceed my expectations. They go the extra mile and always have a smile on their face. They truly show genuine kindness toward the guests.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Kent R
Embassy_Suites_HSV, Guest Relations Manager at Embassy Suites Huntsville by Hilton Hotel & Spa, responded to this review

Dear Kent, Thank you so much for the great review. We strive to ensure that each guest has a wonderful experience. I will be sure to share your comments with the management team. Thank you again and safe travels. Joy P.

huntsville, United States
Reviewed 26 May 2016

Great place to bring your family. You are downtown where everything is. Indoor pool so you want have to wait until it stops raining. The evening snacks and drinks the the most. I just can't tell you just try it for yourself

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Valerie M
Embassy_Suites_HSV, Manager at Embassy Suites Huntsville by Hilton Hotel & Spa, responded to this review

Dear Valerie M, Thanks so much for sharing your expericne with uis. Rest assured I will share your feedback with the rest of the team, so they keep up the good work. Please choose our hotel again, when you visit Huntsville. Thanks, Lauren Miller, Director of Rooms

Castle Rock, United States
Reviewed 26 May 2016

We were shown 3 different rooms and all 3 had cleaning and maintenance issues. We finally settled for the one with the least disgusting appearance. The breakfast was bad. Many items were tasteless. It looked like they had hired street people as servers as they were in jeans and untucked shirts.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Craig V
Embassy_Suites_HSV, Manager at Embassy Suites Huntsville by Hilton Hotel & Spa, responded to this review

Dear Craig V, I do appreciate you sharing your experience with us, and I am very sorry to hear that we were quite less than adequate in meeting your expectations. Cleanliness and food are key components to making our guests feel at home, and we clearly fell short. Rest assured that I will share your feedback with the Executive teams...

Erie, Pennsylvania
Reviewed 25 May 2016

Embassy Suites in Huntsville Alabama was probably one of the nicest experiences we've had as far as hotels go. The room was amazing, as was the staff, and the food . Also very affordable. We had a long drive from Erie, PA, and from the moment we checked in we were very happy.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank ziggys89_99
Embassy_Suites_HSV, Manager at Embassy Suites Huntsville by Hilton Hotel & Spa, responded to this review

Dear ziggys89_99, Thank you so much for your feedback. Please know that I will be sharing your expericne with our staff in efforts that we continue to strive for excellent service. take care. Lauren Miller, Assistant General Manager

Reviewed 25 May 2016 via mobile

Sadly, this property has seen its best days and has been on a steady decline ever since I've been traveling here. I travel all over for my job and seek out Hilton properties because of their service and amenities. This property will not satisfy either one of those desires. It's dated, the managers reception is abysmal and housekeeping does nothing...

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Helpful?
Thank Hawkeye4040
Embassy_Suites_HSV, Manager at Embassy Suites Huntsville by Hilton Hotel & Spa, responded to this review

Dear Hawkeye4040, Thank you for sharing your recent stay with us. As a leader of our hotel, I'm very sorry to hear that we did not meet your expectations. We do our best to pride ourselves in making sure each guest has a perfect stay...nevertheless, we sometimes fall short and rest assured I will share your feedback with the executive...

Indianapolis, Indiana
Reviewed 24 May 2016

We stopped here on our way to New Orleans after a day of driving through pouring rain. As soon as we stepped inside, we were warmly greeted by helpful staff. Our suite on the seventh floor was clean and spacious with one of the biggest room fridges I've seen in a hotel. The furnitue in the sitting room was comfortable,...

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Helpful?
Thank Mollie G
Embassy_Suites_HSV, Manager at Embassy Suites Huntsville by Hilton Hotel & Spa, responded to this review

Dear MoG-JoG, Thank you so much for sharing your experience with us. We take great pride in our service and efforts to provide our valued guests such as yourself, an over the top experience. I am glad we could deliver this for you, and your were satisfied with your stay. Thanks. Lauren Miller, Assistant General Manager

Pensacola, Florida
Reviewed 20 May 2016 via mobile

Lauren Miller-thank you for your quick response and generous offer to return my valuable belongings I overlooked when packing and leaving. All staff from the moment I arrived, Dennis (the Menace, his words😍), the chef preparing omelettes, the dining staff offering additional help because my arm was in a semi-cast. Not to mention Craig, the masseuse at the Botanical Spa....

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Helpful?
Thank twhite3001
Embassy_Suites_HSV, Manager at Embassy Suites Huntsville by Hilton Hotel & Spa, responded to this review

Dear Mrs. White, Thank you for your kind words and thank you for giving me the chance to handle this with you personally. I do apologize again for not delivering to you in a timely manner. Please feel free to reach out to me for anything you ever need. Lauren Miller, Assistant General Manager 573-576-6996

Collierville tn
Reviewed 18 May 2016

We had conformation for a king bed and when we checked in our room was 2 doubles. Called the front desk and they said they were out of kings. The evening reception has definitely gone down hill since the last time we were there. Only chips, salsa, and cheese

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank I9044BNwilliamb
Embassy_Suites_HSV, Manager at Embassy Suites Huntsville by Hilton Hotel & Spa, responded to this review

Dear I9044BNwilliamb, I appreciate you charing your experience with us and we have obviously fallen short. Our intentions are to do whatever is necessary in going above and beyond taking care of our guests, and making them feel at home...and I want to take personal responsibility for your experience as a leader in this hotel. Please feel free to reach...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Embassy Suites Huntsville- Hotel & Spa is connected to the Von Braun center via a Skybridge. Enjoy the convenience of being downtown near the Huntsville Museum of Art and Big Spring Park. Relax at Spa Botanica, our on-site spa or dine in our award-winning restaurant, Ruth's Chris. Book your stay now for a wonderful Huntsville, AL hotel experience. ... more   less 

Additional Information about Embassy Suites Huntsville by Hilton Hotel & Spa

Address: 800 Monroe Street, SW, Huntsville, AL 35801
Region: United States > Alabama > Huntsville
Price Range: $168 - $940 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites Huntsville by Hilton Hotel & Spa 3.5*
Number of rooms: 295
Reservation Options:
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Also Known As:
Embassy Suites Huntsville Hotel Huntsville
Huntsville Embassy Suites
Hotel Style:
#1 Green Hotel in Huntsville
#5 Family Hotel in Huntsville
#6 Romantic Hotel in Huntsville
#15 Business Hotel in Huntsville
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites Huntsville by Hilton Hotel & Spa staff and other travellers.
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Questions? Get answers from Embassy Suites Huntsville by Hilton Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Can't get into the parking garage without a room key. There is a lot outside too.”
 of 5 bubbles ALoldsters, 12 Dec 2016 | Read review
“My room faced north, but it appears there is no difference”
 of 5 bubbles champ1517, 10 Dec 2016 | Read review
“Good location, good food!”
 of 5 bubbles amyhud987, 6 Dec 2016 | Read review
“All of the rooms have good views of Huntsville”
 of 5 bubbles FussyTraveler24x7, 29 Nov 2016 | Read review
“We were on the 10th floor...no complaints.”
 of 5 bubbles Rosso27, 12 Nov 2016 | Read review
5 of 5