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Holiday Inn Express Hotel and Suites

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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel and Suites
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129 Reviews from our TripAdvisor Community

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Showing 128: English reviews
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Findlay, Ohio
Reviewed 3 weeks ago

This will be our last Holiday Inn Express experience. We tried to book this hotel using the Holiday Inn app and as usual, it didn't work so we called the hotel for a reservation. They immediately forwarded the call to a reservation representative in who knows where instead of helping us directly. The web site quoted a handicapped room as...

Thank grasssnod
IHGService, Guest Relations Manager at Holiday Inn Express Hotel and Suites, responded to this review

Dear grasssnod, Thank you for your comments about your recent visit to our hotel . We sincerely apologize for the inconvenience that you have experienced during your stay due to the condition of your room and the service . Be assured that we will take care of this problems. We hope to see you soon again welcoming you to offer...

Lancaster, PA
Reviewed 4 March 2017

We stayed over at the Irondale Holiday Inn Express for 3 nights as we traveled back from Florida. We were only booked for 2 but with TERRIBLE impending weather we asked Randy, the asst manager if we could lay over in our room an additional night and at the booked rate and he was more than accomodating. Randy and the...

Thank Flanlgirl
About Hotel's Favourite Review
Tariq S, General Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you verymuch for the feedback. I have shared your comments with Randy and all the other staff members. Thay are very pleased and thankful for encouraging comments.

Reviewed 23 April 2017

I have inlaws that live nearby so my wife and I visit several times a year. We previously stayed at this hotel one time, and my wife accidentally left her Kindle underneath a pillow. We immediately realized what had happened when we got home, and I called to inquire. I was told nothing was in lost and found but that...

Thank Greg F
IHGService, Guest Relations Manager at Holiday Inn Express Hotel and Suites, responded to this review

Hi Greg F, Thank you for taking the time to share your feedback regarding our hotel. It is disheartening to learn about your dismay towards not having the room type you have booked honored upon check-in. We apologize for any inconvenience this may have caused you. We would love to regain your faith in our hotel and would welcome the...

Fountain Hills, Arizona
Reviewed 8 April 2017 via mobile

Nice enough hotel. It is exactly as expected having stayed at a hundred of the chains locations around the country. A bit rub down in areas but breakfast is good and it is convenient and the price is right.

Thank Cliff K
New Berlin, Wisconsin
Reviewed 9 February 2017 via mobile

I normally do not review these mid price hotels, but this one stood out because it was bad. The heating unit emitted an odor, the bathtub drain was so corroded that it did not hold the plug, the cloth fabric was stained, and paint was peeled on the bathroom mirror. Yuck.

2Thank bruce h
IHGService, Guest Relations Manager at Holiday Inn Express Hotel and Suites, responded to this review

Dear bruce h, We welcome feedback especially from our valued guests like you. We are always happy to provide a consistently clean, comfortable and courteous place for our guest to stay. I apologize for the inconvenience you encountered due to the heating in the room your received, bathtub drain and condition of the bathroom walls. Your comments will help us...

Reviewed 21 January 2017 via mobile

Nice place that is close to a lot of restaurants. The staff is really friendly. The room is nice and clean and have all you need (fridge, micro, coffee machine, TV). The things that are important to me is good breakfast, good pressure in the shower and a fast WiFi connection and they get more then OK on all of...

Thank Ted R
Tariq S, General Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you very much for the feedback. I am glad you enjoyed your stay.

Paragould, Arkansas
Reviewed 8 January 2017 via mobile

We arrive at 11:00pm. She put us on the first floor but after having issues with our key. We were put in another room but since there had been ice on the road housekeeping was not able to clean that room or someone had used it...She put us on the second floor and room was really clean. She apologized and...

Thank LReddick
Tariq S, General Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you very much. I appreciate your feedback and the patience. Because of the winter storm we had very few employees who came to work that day. Because of the severity of the weather all the housekeeping staff left around noon. There were three employees who stayed on the property for two days to take care of the guests. I...

Myrtle Beach, South Carolina
Reviewed 2 January 2017

Friends and I stayed one night in room 303 New Year's Eve. We didn't spend much time in the room, and nothing was terrible. It was just small things that made the visit a bit off. Checked in around 4:30, the gentleman was standing outside smoking and had to come in to check me in. He never asked me for...

Thank Deets N
Tariq S, General Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you very much for the feedback. I am glad that you liked the room and the front desk associate who checked you out. I definitely will make sure that the front desk guy who checked you in must follow all the policies and procedures before handing the keys to the guest.

Washington DC, District of Columbia
Reviewed 31 December 2016 via mobile

This is one of the best Holiday inn express I have ever stayed. Very clean, tidy, organized, and friendly people. We had two rooms with queen bed. Nice place and quite. Breakfast was great. I loved the way it was organized and I loved the team work I saw from the people working there including their GM. Internet service is...

1Thank Andejani
Tariq S, General Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you very much for the response. I am glad that you enjoyed your stay.

Reviewed 15 December 2016 via mobile

Husband and I stayed at this hotel to catch an early morning flight the next day. Nice hotel about 15 minutes from the Birmingham airport. Room was clean and right off the interstate at the top of a hill. Would stay here again.

Thank Alexis J
Tariq S, General Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you very much for the feedback. I am happy that you enjoyed your stay. Looking forward to see you again.

35 photos of this hotel

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11/06/2017 12/06/2017
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  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Stay Smart at the Holiday Inn Express Hotel & Suites Birmingham East-Irondale, where you'll find comfort and luxury meeting side by side. The Holiday Inn Express is located I-20 at exit 133 by I-459 exit 27. Our hotel is here to provide you with a refreshing atmosphere! We offer a free Express Start breakfast featuring at least two hot items daily! Don't forget to try our delicious cinnamon rolls! Our well-appointed guest rooms feature our new Stay Smart bedding with triple sheeting. Each of our suites has a pullout sleeper sofa, microwave and mini-fridge. Each room has a curved shower rod and Kohler Stay Smart shower head. We offer services such as: free airport shuttle service from 5 AM to 11PM, free high-speed Internet access, on-site fitness and business centers, outdoor swimming pool and spacious meeting rooms. Irondale is the ideal destination for the corporate traveler with Birmingham Airport, Honda of Alabama, UAB, Imaging Business Machine and Trinity Hospital all right in our backyard! Need a fun and convenient get-away with out being in the middle of the hustle and bustle of downtown? Be sure to visit the Irondale Café, Barbers Motor Sports, Talladega Super Speedway, BJCC, Birmingham Civil Rights Institute, Bass Pro Shop and Vulcan Park while in Birmingham! The Holiday Inn Express Hotel & Suites is a favorite for business travelers and families who are visiting the Birmingham area. Let us prove to be your favorite too! ... more   less 

Additional Information about Holiday Inn Express Hotel and Suites

Address: 811 Old Grants Mill Rd, Irondale, AL 35210-1233
Region: United States > Alabama > Irondale
Price Range: $138 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Irondale
Holiday Inn Irondale
Irondale Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel and Suites staff and other travellers.
2 questions
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Raymond, Maine
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't choose room 203, in case they haven't fixed the TV remote. Better to stay on first floor so you don't need to use the slow elevator.”
LizK655, 13 Sep 2016 | Read review
“Highest floor less noise”
KizieC, 23 Jul 2016 | Read review
“easy on/off I20”
kathyj256, 28 Jun 2016 | Read review
“use the floors and not the 1st floor, a little noisey with the coming and going”
aberts2015, 15 Jun 2016 | Read review
“The Wifi was horrible! Don't even try to use it!!”
DeniseA72, 26 Oct 2015 | Read review
5 of 5
US$77* /night
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Prices are for 1 room, 2 adults
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