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Hatten Hotel Melaka

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Hatten Hotel Melaka
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2,084 Reviews from our TripAdvisor Community

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Showing 1,966: English reviews
Melbourne, Australia
Reviewed yesterday NEWvia mobile

Stayed at Hatten for the third or fourth time over New Year's. This is a relatively new, comfortable, well-priced and well kept hotel, which is more than can be said for many hotels in Malaysia. It is located just minutes walks from two of the large central malls in malacca and less than a ten minute walk from the UNESCO...

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Helpful?
Thank Aryanto S
Reviewed 2 days ago NEWvia mobile

What can i say? It's a hotel. Most things work but a few problems you would not expect from in this category. Premium rooms with zinks that take 15 minuts to drain! Just not good enough. Price somewhat excessive.

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Helpful?
Thank Michael B
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Thank you for your review and we apologise for the downsides mentioned. Our team is always available to ensure guest comfort. They can be reached from your in-house telephone by dialling the respective departments in-charge of specific concerns. We appreciate your feedback, which will be shared for our teams' improvement exercise. Have a pleasant week ahead! Regards

Singapore
Reviewed 4 days ago NEWvia mobile

Their sofa is full of fungus and moss probably lack of cleaning or room airflow is not fully circulating. Clean it up or remove it. Hotel is still well-located and convenient for traveler who wish to do shopping.

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Helpful?
1Thank vinzlee
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Thank you for your review. We apologise for the downside and appreciate you bringing it to our attention. Your comment has been forwarded to the respective department to be looked into. Have a lovely weekend! Kind Regards

Kuala Lumpur, Malaysia
Reviewed 6 days ago NEWvia mobile

Stayed at deluxe suite with seaview. There is nothing deluxe about the room, except that there are two lcd tvs. One of which is not functioning. The venue for buffer breakfast is too crowded for comfort. It has a fairly good spread but are of low value items. Taste is below average. There is nothing to miss to pass the...

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Helpful?
Thank Wheelers7
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Greetings and warm wishes from Hatten Hotel Melaka! Thank you for your review and we highly appreciate your feedback. We apologise for the downsides mentioned and your review will be shared in our teams' improvement exercise. Yes,. there are many interesting eateries within the surrounding area and our guests do enjoy a bit of both worlds when...

Reviewed 6 days ago NEWvia mobile

This is a review on the hotel itself so to be fair I'll just stick to my opinion on the hotel. Location wise is unparalleled, right smack in between 2-3 malls. Just that the linking bridges maybe a bit confusing for first timers. Rooms are in very good condition albeit some discoloration in the one I stayed in. Booked the...

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Helpful?
Thank SeahKC
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Greetings and warm wishes from Hatten Hotel Melaka! Thank you for your awesome review but we are sad to lose you as one of our guests. Perhaps you might pop in to Melaka for other reasons in the future, the festive sale maybe? The 'old part' of Melaka is actually just a footstep away from us. On...

Singapore, Singapore
Reviewed 1 week ago via mobile

Booked a double room and stayed for 2 nights. This hotel was recommended by our travel agent and we did not know what to expect. Upon arrival, we were really impressed. The hotel boasts of many rooms and the lobby is huge. The service by counter staff were polite and efficient. The rooms are clean, spacious and comfortable. Wifi available....

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Helpful?
Thank wxyztraveller
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Greetings and warm wishes from Hatten Hotel Melaka! Thank you for your review. It’s always a great feeling when we hear our guests enjoyed their stay with us. Your supportive words will help spur our team to work even harder to meet guests’ expectations. Your detailed review will definitely help potential travellers to Melaka looking for a...

Singapore, Singapore
Reviewed 1 week ago

I spent there two nights during my family trip in Melaka. It's a great experience and the location was strategist, too! It is right in the shopping mall and also near to many eateries around. And what else, we went for a movie at the cinema across the road. Everything was great including the variety of the breakfast buffet. Recommend...

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Helpful?
Thank Tracy C
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Greetings and warm wishes from Hatten Hotel Melaka! Thank you for your review. It’s always a great feeling when we hear our guests enjoyed their stay with us. Your supportive words will help spur our team to work even harder to meet guests’ expectations. Your review will certainly help potential travellers to Melaka looking for a good...

Reviewed 1 week ago

I've enjoyed my previous stays at Hatten cos of the fantastic location, very polite reception staff, well designed & spacious room. But this time round, I'm abit grossed out by the cleanliness of the room. We've booked 2 rooms for this trip and they both had a musky smell and we had to head out and purchase air refresher to...

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Helpful?
Thank Sunshineeeeeeee
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Greetings and warm wishes from Hatten Hotel Melaka! Thank you for writing this review and bringing to our attention the unpleasant experience you've had during your recent stay with us. We would like to apologise for what happened, especially when you are one of our many repeat guests. We will look into your comments and identify the...

Singapore, Singapore
Reviewed 1 week ago

It is undeniable that Hatten Hotel is located very strategically among all the malls and also close to the famous Jonker Street. This is also the reason why we will always return to this hotel when we visit Melaka. However, it can get rather chaotic during peak season (such as this dec holiday). The lobby area was alright but we...

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Helpful?
Thank JJ G
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Greetings and warm wishes from Hatten Hotel Melaka! Thank you for your supportive review and we apologise for the downsides mentioned. We appreciate your feedback, which will be shared for our teams' improvement exercise. Despite the moments of chaos you face, we hope it has not change your opinion about us and that you remain as one...

Kuala Lumpur, Malaysia
Reviewed 1 week ago via mobile

Loved the hotel for: 1) Location, convenient with many malls and shops nearby 2) Room, bathroom and the sitting area are spacious for the two of us 3) Beds and sheets are clean and comfy 4) Breakfast spread is pretty good, especially the nasi lemak and roti canai (for a hotel) 5) Lots of parking spaces 6) Beautiful sky lounge...

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Helpful?
Thank lingsue84
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Thank you for your supportive words and the pros and cons given. We appreciate your feedback, which will be shared for our teams' improvement exercise. We hope to see you in Hatten Hotel Melaka again soon! Have a pleasant week. Kind Regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Restaurant
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hatten Hotel is set against a picturesque vista of Melaka’s most famous historical landmarks, surrounded by the hustle and bustle of Melaka Raya; close to the city center with its cheerful nightlife, and mere minutes from the acclaimed UNESCO World Heritage site. With 704 deluxe suites ranging from 32 square meters to 98 square meters in size, Hatten Hotel offers you the utmost comfort, style and convenience. Now you can step out and discover the true essence of Melaka as Hatten Hotel is strategically located for your convenience. Discover history and excitement literally just footsteps away. ... more   less 

Additional Information about Hatten Hotel Melaka

Address: Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka 75000, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range: $70 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hatten Hotel Melaka 4*
Number of rooms: 704
Reservation Options:
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Hotel Style:
#4 Business Hotel in Melaka
#6 Spa Hotel in Melaka
#7 Luxury Hotel in Melaka
#9 Family Hotel in Melaka
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Questions & Answers

Here's what travellers have asked, with answers from Hatten Hotel Melaka staff and other travellers.
32 questions
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See all questions (32)

Questions? Get answers from Hatten Hotel Melaka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms facing Pahlawan Mall have a better view. So be careful you don’t get a room that faced another room.”
 of 5 bubbles commodorex, 3 Jan 2017 | Read review
“Ask for an ocean view room”
 of 5 bubbles Julietz234, 2 Jan 2017 | Read review
“Some of the rooms face the Straits of Melaka.”
 of 5 bubbles CowSense, 31 Dec 2016 | Read review
“11 floor is access to breakfast and ballroom, 12 floor is gym. Assume that these 2 floors have heavy people traffic and thus nosier.”
 of 5 bubbles chanben, 30 Dec 2016 | Read review
“note that interconnecting room does not have any city view or pool view Windows.”
 of 5 bubbles 956chank, 30 Dec 2016 | Read review
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