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Hatten Hotel Melaka

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Hatten Hotel Melaka
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2,217 Reviews from our TripAdvisor Community

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Showing 2,092: English reviews
Reviewed 22 December 2016 via mobile

I hv earlier booked 2 rms but bcos my brother joined us later, we had to book another. Hatten was fully booked when we checked in but managed to get us the 3rd rm without any view (no windows). Strangely Hatten wanted to charge us more than our earlier rates but with some persuasion, we got d same rate. They...

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Helpful?
Thank Azam Y
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Thank you for your supportive words and the pros and cons given. We appreciate your feedback, which will be shared for our teams' improvement exercise. One of our rooms' main features are the two TV sets and the extra spaces. Glad you like the concept. We hope to see you in Hatten Hotel Melaka again soon! Have...

Singapore
Reviewed 21 December 2016

We arrived and proceeded to Level 12 Premier Lounge for our check in. The front desk staff, Ms Fatin Amirah, was very warm, helpful and friendly to ensure that the check in process was very smooth and efficient. She ensure that all of our request and needs was adhered to and we are definitely very pleased with her customer service....

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Helpful?
Thank derekng88
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Thank you for your review. It’s always a great feeling when we hear our guests enjoyed their stay with us. Your supportive words will help spur our team to work even harder to meet guests’ expectations. We have taken note of the challenges you faced during your stay and we are looking into improving them. Wishing you...

Reviewed 20 December 2016 via mobile

Just beside dataran pahlawan mall and mahkota parade. Room was spacious. Swimming pool was nice with a kiddy pool at the entrance.The front desk manager had a bit of an attitude problem when my brother asked to speak to a manager and he just walked off even before my brother's issue was resolved.

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Thank kinogal
Reviewed 20 December 2016 via mobile

Checked in with family of 4 in a premier deluxe suite on 18/12/16 for 1 night... Pros: * good location. * good modern facilities. * good maintenance in public areas. * reasonably priced. * good buffet breakfast spread. * polite staff. * complementary soft drinks in room mini bar, welcome drinks, snacks, .. Cons: * crowded with group tours/guests. *...

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1Thank 166jaffarm
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guests Let us first thank you for taking the time to review us on Tripadvisor. We truly apologise for the discomforts you faced during your recent stay with us. We take note of your comments, both good and bad, and will use them in improving the quality of our service standards. Despite the downsides you mentioned, we hope...

Singapore, Singapore
Reviewed 20 December 2016 via mobile

The hotel is clean, breakfast good and very well located. The only undesirable aspect are the the lifts. Very over crowded lifts and lift stops at every floor. On average, one needs to wait 15min to get to any floor. It's a fantastic hotel. But what a let down!

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2Thank TimothySoh
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Thank you for making time to review us on Tripadvisor. We appreciate your feedback and is looking into our lift service. We take note of your comments and will be sharing them with our team for improvements. Have a pleasant week. Kind Regards

Sin
Reviewed 20 December 2016

We had a perfect stay at hatten hotel! the suite is fabulous with a speedy check in at the premier lounge... Will definitely stay again if we are in malacca. Centralised location. Breakfast spread was not too bad. However th pool can be cleaner..

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Helpful?
Thank powerw
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Thank you for your supportive words and the pros and cons given. We appreciate your feedback, which will be shared for our teams' improvement exercise. We hope to see you in Hatten Hotel Melaka again soon! Have a pleasant week. Kind Regards

Reviewed 18 December 2016 via mobile

Booked a Deluxe King for 1 night. Clean & spacious stay for 2 adults & 1 9 yr old. Everything is nice; spacious room, reasonable good location (Walking distance to Jonker Walk), centralized shopping area. Staff are very helpful. Managed to settle our parking problem by valet service. Quick but a bit slow check in but still very efficient. Everything...

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Helpful?
Thank 685ahl
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Thank you for your supportive review and we apologise for the downsides mentioned. We appreciate your feedback, which will be shared for our teams' improvement exercise. Just a note to inform you that bathtubs are available but only in certain room category. Should you be planning another stay with us, do enquire from Reservations as to which...

Reviewed 16 December 2016 via mobile

So convenient to be at this hotel because of the two shopping malls situated nearby. Expect a crowd though and the lifts to be fully packed each peak period. Even at the breakfast buffet. But it was definitely accommodating and there was no difference in their serving even though we had to go to the grand ballroom instead of the...

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Helpful?
Thank Nur A
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Thank you for your review. It’s always a great feeling when we hear our guests enjoyed their stay with us. Your supportive words will help spur our team to work even harder to meet guests’ expectations. Wishing you a great week ahead! Kind Regards

Singapore
Reviewed 16 December 2016 via mobile

The hotel is connected to shopping malls and conveniently locates near eatery. It was my anniversary and was pleasantly surprised with an upgrade and decoration. Special thanks to Gro Tanusha, Rica, Christina for their excellent service! I will certainly return to Hatten Hotel in my next visit!

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Helpful?
Thank Sabbathjf
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Very happy to hear of your plan to return. We hope you will have another great stay on your next visit. Have a pleasant week! Regards

Singapore, Singapore
Reviewed 16 December 2016 via mobile

On a 2 days business trip, staying Premier Deluxe Suite with seaview @ Hatten Hotel is simply heaven. Their Lobby welcome every guests with sweet fragrance which is so unforgettable. Room is clean, spacious with free wifi (signal strong), and a king bed with super comfy pillows. Complimentary 6 can drinks everyday without fail. Check-in at level 12 is fast...

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Helpful?
Thank Christine C
HHM-Admin-Marcom, Manager at Hatten Hotel Melaka, responded to this review

Dear Valued Guest Thank you for your review. It’s always a great feeling when we hear our guests enjoyed their stay with us. Your supportive words will help spur our team to work even harder to meet guests’ expectations. Wishing you a great week ahead! Kind Regards

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Restaurant
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hatten Hotel is set against a picturesque vista of Melaka’s most famous historical landmarks, surrounded by the hustle and bustle of Melaka Raya; close to the city center with its cheerful nightlife, and mere minutes from the acclaimed UNESCO World Heritage site. With 704 deluxe suites ranging from 32 square meters to 98 square meters in size, Hatten Hotel offers you the utmost comfort, style and convenience. Now you can step out and discover the true essence of Melaka as Hatten Hotel is strategically located for your convenience. Discover history and excitement literally just footsteps away. ... more   less 

Additional Information about Hatten Hotel Melaka

Address: Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka 75000, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range: $68 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hatten Hotel Melaka 4*
Number of rooms: 704
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Asiatravel.com Holdings, Travelocity, Hotwire, Orbitz, Expedia, Hotels.com, TripOnline SA and HotelQuickly so you can book your Hatten Hotel Melaka reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#4 Business Hotel in Melaka
#6 Spa Hotel in Melaka
#8 Luxury Hotel in Melaka
#9 Family Hotel in Melaka
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Questions & Answers

Here's what travellers have asked, with answers from Hatten Hotel Melaka staff and other travellers.
36 questions
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Questions? Get answers from Hatten Hotel Melaka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites are good”
mcgi7sk2, 24 Apr 2017 | Read review
“Ask for a room with city view”
bobchoi2010, 12 Apr 2017 | Read review
“The higher your room the quieter it becomes.”
glburatowski, 12 Apr 2017 | Read review
“get a city view room if possible”
Caven_Hoh, 8 Apr 2017 | Read review
“Rooms on the higher floor provide better views”
  • View from our room in late afternoon.
  • Spacious, well-appointed Junior Suite
OzLadyM, 5 Apr 2017 | Read review
5 of 5