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Hotel Equatorial Melaka

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Hotel Equatorial Melaka
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1,545 Reviews from our TripAdvisor Community

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Showing 1,389: English reviews
Reviewed 4 October 2014 via mobile

I last stayed at the Equatorial some 10 yrs back. Since then, we've been trying all the other hotels in and around Melaka town. I must say we have come full circle and was pleasantly surprised that the hotel is very well maintained for its age. I thoroughly enjoyed my stay here-from the room to the pool as well as...

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Helpful?
Thank Linda L
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, Thank you for sharing your experience with us and we are pleased to have you back. I am glad that you enjoyed the room, facilities and the breakfast spread. I have conveyed your kind compliments to the relevant departments and they are delighted to learn that their efforts are noticed and appreciated. Rest assured, every effort will always...

Singapore, Singapore
Reviewed 4 October 2014

First time stay this hotel. Booked 3 rooms for 2 nights stay during my Melaka trip. Friendly and helpful staffs, nice room think they renovated recently, good location ..just beside one of the shopping mall, and about 10 min walk to jonker street free car park. Will stay again.

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Helpful?
Thank mosesboon
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, Thank you for your kind comments. I am glad that you enjoyed your stay here. I have conveyed your comments to all our staffs and they are all thrilled to hear that their efforts are noticed and appreciated. Once again, thank you for your patronage and we look forward to welcome you back to Hotel Equatorial Melaka. Yours...

Edinburgh, United Kingdom
Reviewed 3 October 2014

We were initially given a large corner room, which looked a bit in need of an update on first impression, but our biggest issue was with the drains, we think. The smell of the room was a combination of damp/drains/smoke(although a non-smoking room, but the cigarette ends were on the window sills).We thought it would do for the 2 nights...

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Helpful?
1Thank uma34
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, Thank you for sharing your experience with us. I am certainly dismayed to read that we have failed in our initial checks on the cleanliness of the room. I have addressed your comments with our Executive Housekeeper to ensure that the policy on thorough cleaning process will be strictly adhered to. I sincerely apologize for any inconvenience it...

Reviewed 2 October 2014

My family and I have stayed in Equatorial Hotel several times over these few years and the feeling is always the same. This is a hotel that has been around for a long time so it isn't spanking new like Hatten Hotel opposite. However it has its own charms. I like Equatorial for the following reasons: 1. Good customer service....

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Helpful?
3Thank estherk77
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, Thank you for your kind review. I am pleased that we have remained as your preferred choice here in Melaka and the enjoyable experience that you and your family had on your recent stay. I have shared your wonderful comments with the relevant departments and all are thrilled to learn that their efforts are appreciated. We certainly value...

Singapore
Reviewed 30 September 2014 via mobile

Stayed at this hotel many times over the past 10 years because of their excellent breakfast spread and location. Stayed in the Club Room this time round. The room is huge with 2 balconies and there is a seperate shower stall and a bath tub in the bathroom, which is huge too. Check-in for Club Rooms will be at the...

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Helpful?
2Thank ASK84
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, Thank you for your kind comments. I am delighted to read of your experience during your stay at our Equator Club Room and I am thrilled that you enjoyed your stay. Thank you for choosing us as your preferred choice of accommodation over the past 10 years, rest assured, every effort will be made to always improve. Once...

Singapore
Reviewed 29 September 2014

The hotel was in a good location as it was near to Jonker Walk and shopping malls. But you have to cross the road carefully as there is no traffic light. Sometimes the car doesn’t give way to pedestrian. The only pleasant encounter we had in Hotel Equatorial was with Receptionist staff, Miss Stephy (Hope I didn’t get her name...

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Helpful?
Thank Fun7980
Reviewed 28 September 2014 via mobile

I have a good sleep here. the hotel a bit old and the waiting time to the lift so long. The highlight is the bed and the pillow superb clean and not dusty good pillow to support my neck..i wouldnt mind stayin here again minus the restaurant food. I wouldnt pay that amount of money for that food quality,but their...

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Helpful?
Thank Fong L
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, Thank you for your kind review. I am glad our rooms met to your expectations and you enjoyed the porridge and nasi lemak. I have taken a serious view on your feedback in regards to the food quality and I have highlighted your comment to our Executive Chef. Rest assured, every effort will be made to ensure that...

Singapore
Reviewed 27 September 2014 via mobile

The location is good; easy accessible to major mall and restaurants in town centre. Check-in is ok, smooth but have to wait until 2pm before room is available. Room is spacious but a bit dated. Carpet is old and maybe need for refurbishment. The breakfast is average, not much to chose from. the breakfast area is small, it can be...

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Helpful?
Thank Ivtec180
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, Thank you for sharing your experience with us. We are pleased to inform you that we are currently in the process of upgrading the facilities and refurbishing the hotel to provide the best experience to all our guests. Our actual check-in is at 3pm. Nevertheless, every effort will always be made to accommodate early check-in for guests whenever...

Cairns, Australia
Reviewed 22 September 2014

Room clean , however you can hear the people next door and in the hallway. Lobby men's toilet is in the western style of toilet.....however some of the hotel guests do not know how to use them, hence you know what is all over the toilet seat and the water all over the toilet seat and walls. Breakfast is ok,...

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Helpful?
Thank Topbabe
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, Thank you for your review. I am certainly dismayed to read that we have failed in our checks where the men's toilet could have been easily cleaned at all times. I have taken a serious note on the cleanliness of the toilets and have shared your comments with our Executive Housekeeper who will ensure that the process on...

Singapore, Singapore
Reviewed 21 September 2014

Stayed here for just one night and it's my first time staying here. Usually I stay in another hotel but wanted to try this one out. This hotel is one of the oldest but it's still quite well maintained and the room is spacious and we stayed in 1103 which faced the swimming pool and tennis court. I am very...

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Helpful?
Thank Jezzie H
Hotel_Equatorial_Mel, General Manager at Hotel Equatorial Melaka, responded to this review

Dear Guest, Thank you for your kind comments and for sharing your experience with us. I am certainly very pleased that you had a great time at the swimming pool and enjoyed the personalized service. I am delighted to read of your enjoyable experience at the Rest House Cafe during breakfast. The Executive Chef and his team are all thrilled...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Set in the heart of historical Melaka, Hotel Equatorial Melaka is a 5-star international business hotel with 496 elegantly furnished guestrooms and suites offering stunning views of the Straits of Melaka and St. Paul's Hill, whilst providing our guests the most luxurious comfort and service. It is ideally located within a few minutes' walk from historical sites and trails, shopping complexes, night spots, financial institutions as well as the ever famous Jonker's Street - a haven for antique collectors and bargain hunters. Featuring guestrooms ranging from the modest Deluxe room to the Presidential Suite, the hotel rooms are tastefully furnished along elegant and contemporary designs. Each room features an ensuite bathroom, and comes equipped with a flat-screen television, mini-refrigerator, coffee & tea making facilities, in-room personal safe, IDD telephone line, individually controlled air-conditioning, complimentary wireless internet access, hair dryer, cable channels and iron/ ironing board. Relax, take a swim, or simply keep in shape when you stay in Hotel Equatorial Melaka. Equinox Fitness Centre located on Level 3 offers state-of-the-art gym equipment and also includes a steam room, sauna, cold plunge pool and indoor Jacuzzi. Whereas, sun worshippers will appreciate a relaxing dip in the outdoor swimming pool located on Level 4, whilst the kids can enjoy the children's pool. ... more   less 

Additional Information about Hotel Equatorial Melaka

Address: Jalan Bandar Hilir, Melaka 75000, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range: $67 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Equatorial Melaka 4*
Number of rooms: 496
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline and Asiatravel.com Holdings so you can book your Hotel Equatorial Melaka reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#5 Business Hotel in Melaka
#7 Spa Hotel in Melaka
#7 Family Hotel in Melaka
#9 Luxury Hotel in Melaka
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Equatorial Melaka staff and other travellers.
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Questions? Get answers from Hotel Equatorial Melaka staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors are quieter”
  • morning view from room
  • morning view from room
 of 5 bubbles 54amandal, 13 Mar 2017 | Read review
“if u have kids which is very active and love to play and runabout, it safer to choose a room without balcony.”
 of 5 bubbles , 13 Mar 2017 | Read review
“The premier rooms are much better.”
 of 5 bubbles msghellon20, 9 Mar 2017 | Read review
“Ask for an executive room upgrade, rooms are big about 50 square meter”
 of 5 bubbles Lex321, 7 Mar 2017 | Read review
“City view from 20 th floor amazing”
 of 5 bubbles 349randolphh, 6 Mar 2017 | Read review
5 of 5