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Fenix Inn

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471 Reviews from our TripAdvisor Community

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Showing 397: English reviews
Singapore
Reviewed 5 July 2012

The hotel is strategically located and is accessible to the town centre, places of attraction and shopping areas. The free shuttle-bus service from the bus terminal is helpful for backpackers. I would like to thank one of the staff who directed the way to Klebang Besar. It could be quite noisy. Baby's cry can be heard, laughter and giggling from...

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Helpful?
Thank James_Peh
Management response:

Dear James_Peh, Thank you for choosing Fenix Inn as your ideal hotel during your most recent visit to Malacca! We sincerely appreciate your time for the feedback which is valuable for us to improve our facilities and services We sincerely apologize for the inconvenience caused in which other hotel room guests caused some noise near your room. Your suggestion for...

Kuala Lumpur, Malaysia
Reviewed 3 July 2012

Stayed for only one night but incredibly amazed by the service! As we were checking in at the counter (with friendly service), each and everyone of my friends and I were served with a cold glass of juice and a warm towel! The phone operators were wonderfully kind and helpful, even as we were making our reservations and we kept...

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Helpful?
Thank Sueen T
Management response:

Dear SueenT, A very big 'Thank You" for choosing Fenix Inn as your ideal hotel during your recent trip to Malacca! We sincerely appreciate your feedback in order for us to further improve our facilities and services It is with great delight to hear that you were amazed with the services provided by our team! Without doubt, your kind compliments...

Singapore, Singapore
Reviewed 2 July 2012

Stayed here for 2 nights along with my family. It was a neat place and one of the awesome budget hotel. Nearer to shopping center and a stroll will take you to the center of the town. The rooms were clean and just good for two person. Toilet was clean and maintained. The mall which was nearby was loaded with...

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Helpful?
Thank travelbirds3028
Management response:

Dear Travelbirds3028, Thank you very much for choosing Fenix Inn as your ideal hotel during your recent trip to Malacca! We sincerely appreciate your time for the feedback We are delighted to hear that you enjoyed your stay with us and find us "awesome"! Your compliments will be a great motivation for our team to strive to provide a excellent...

india
Reviewed 24 June 2012

I stayed here for 2 nights from June 13th 2012 / i got a Senior citizen price for the room/ the hotel looks exactly as seen in the pics/ spotless & so clean/ the check in was so quick done by very friendly staff /rooms were so clean /toilets were sparkiling as very new/room cleaning & shower accessories changed daily...

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Helpful?
Thank trpsamy
Management response:

Dear trpsamy, A very big "Thank You" for choosing Fenix Inn as your ideal hotel during your most recent stay in Malacca! Your feedback is valuable in order for us to improve further We are extremely delighted to hear that you have rated your stay as 5 stars and enjoyed our facilities and services. I am sure our team will...

malaysia
Reviewed 22 June 2012

I've been 2 malacca 4 few times..I've tried few budget hotels there. I'll definitely recommend-Fenix Inn..!! Location-very strategic as it is just a walking distance 2 the mall (cant remember the name), price is affordable, room was fine, receptionist was ok (for me, as long as they served you with smile, they're helpful that's good enough..=) Those who drive there,...

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Helpful?
Thank mscrappycrab
Management response:

Dear MsCrappyCrab, Thank you very much for choosing Fenix Inn as your ideal hotel during your most recent stay in Malacca! We are delighted to receive your feedback on our facilities and services. We are excited to hear that you find our pricing reasonable and facilities and services up to your expectation. Our 24/7 Valet Parking service is one of...

bulacan, philippines
Reviewed 22 June 2012

the room is clean, hot and cold water in the shower is working very well. Check - in is very fast. The receptionist is very helpful and very accommodating. Very near to malls like Mahkota Parade and something named Pahlawan( i forgot the name). About 10-15 mins walk to A'Famosa. 20 mins walk to Stadhuys, Clock Tower, Christ Church, Victoria...

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Helpful?
1Thank apple_dapol
Management response:

Dear Apple_Dapol, Firstly, thank you very much for choosing us as your ideal hotel during your most recent stay in Malacca and for your valuable time writing this review! We sincerely appreciate it.. We are delighted to hear that you enjoyed our facilities and services especially your check-in process a breeze and the helpfulness of our Front Desk staff. We...

Singapore, Singapore
Reviewed 21 June 2012

In any of my holiday trips, accomodation is very important. Here are views on Fenix Inn: *Price is affordable or i would say cheap considering the strategic location (walking distance to the mall and equatorial hotel, really near.in fact u can see both of these landmarks from Fenix inn) *Secured 24hrs FREE valet parking (we were worried at first but...

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Thank Yana25
Management response:

Dear Yana25, Our sincere "Thank You" for choosing Fenix Inn as your ideal hotel during your most recent stay in Malacca! It is great to receive your feedback which is valuable to us. We are delighted to hear that you enjoyed our Valet Parking service which is provided Free for our guests and the other services provided to you during...

Singapore
Reviewed 14 June 2012

Clean and basic rooms but there were ants in the room during our stay. For the price and location, it is indeed a good value for money. Will definitely recommend budget travellers to stay here.

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Helpful?
Thank cryolite
vivek v, Manager at Fenix Inn, responded to this review

Dear Cryolite, Thank you for choosing Fenix Inn as your ideal hotel during your most recent stay in Malacca and for you valuable time for the review, we sincerely appreciate this! Firstly, please let me apologize for the inconvenience caused in which you spotted ants in your room. Rest be assured we have rectified this issue with our pest control...

Espoo, Finland
Reviewed 11 June 2012

We booked a few months in advance and got an excellent rate. Check-in very fast with welcome drink and warm towel. The triple room was pretty worn out and on the main road: so noisy that we could hear people talking outside in the street. The windows are not insulated and it feels like they are actually open. I asked...

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Helpful?
Thank Massza
vivek v, Manager at Fenix Inn, responded to this review

Dear Massza, Thank you very much for choosing Fenix Inn as your ideal hotel during your most recent stay in Malacca and for your valuable feedback as well. We sincerely appreciate it! We are delighted to hear that you enjoyed a good rate, the refreshing welcome drinks and cold towels and had your check-in process was a breeze. However, we...

Kuala Lumpur
Reviewed 7 June 2012

It was a very last minute decision for my husband and I to have our short breakaway in Malacca. For this trip, we just want to try out budget hotel that located in the town area with walking distance to the interest area. It has been a very long time from my last visit to Malacca and I seek information...

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Helpful?
Thank RoseMd
vivek v, Manager at Fenix Inn, responded to this review

Dear RoseMD, Firstly, thank you for choosing Fenix Inn as your ideal hotel during your most recent stay in Malacca and not forgetting your valuable time to submit your feedback. We sincerely appreciate it! We are delighted to hear that you enjoyed your stay with us and liked our Car Jockey/Valet Parking services offered 24/7 to all our guests. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Shuttle Bus Service
Official Description (provided by the hotel)
Have a break with the best value added promotion in the market to cater your accommodation and business needs! Looking for a convenient, comfortable, clean and affordable place to stay? Then Fenix Inn is your choice! Enjoy comfortable accommodation and get to know Melaka inside-out! ... more   less 

Additional Information about Fenix Inn

Address: 156 Jalan Merdeka | Taman Melaka Raya, Melaka 75000, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range: $28 - $50 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fenix Inn 2.5*
Number of rooms: 90
Reservation Options:
TripAdvisor is proud to partner with Agoda, HostelWorld, Asiatravel.com Holdings and Travelocity so you can book your Fenix Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fenix Hotel Melaka
Hotel Style:
#2 Best Value Hotel in Melaka
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Questions & Answers

Here's what travellers have asked, with answers from Fenix Inn staff and other travellers.
4 questions
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4 months ago
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8 months ago

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Questions? Get answers from Fenix Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want quiet room ask for it.”
 of 5 bubbles 26511709876, 16 Feb 2017 | Read review
“Quiet rooms at back building, If you prefer nearer road, main building.”
 of 5 bubbles adesmond2, 19 Dec 2016 | Read review
“Choose room with Windows”
 of 5 bubbles 539suhardia, 9 Sep 2016 | Read review
“Quiter room at the back cos mainstreet infront”
 of 5 bubbles chanengwee, 8 Sep 2016 | Read review
“Nothing much to suggest”
 of 5 bubbles Suneesh_anand, 21 Jun 2016 | Read review
5 of 5