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Fenix Inn

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474 Reviews from our TripAdvisor Community

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Showing 400: English reviews
Singapore, Singapore
Reviewed 13 March 2012

I had a quite pleasant eperience during my last trip in Year 2011. However this recent trip (March), I am disappointed on their services and accomodation. 1) They had put me and my familiy in a room (the block behind the main building) where renovation is still in progress on that level. The noises can be easily heard as the...

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Helpful?
Thank KM S
vivek v, Manager at Fenix Inn, responded to this review

Dear KM S, Thank you for choosing Fenix Inn as your ideal hotel during your most recent visit to Malacca. We appreciate your valuable feedback on our facilities and services. We sincerely apologize for the inconvenience caused during your 1st night where your room was actually near to our renovation area. The hotel is currently undergoing extensive renovation and refurbishments...

samarinda
Reviewed 8 March 2012

Simple but clean rooms. The size of the triple room was not bad, not too narrow to move around or to put luggage on the floor. Basic bathroom, with hot water shower and wash basin. Unfortunately they don't provide breakfast, and the room we had didn't have a window. But this hotel is a good budget hotel at the best...

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Helpful?
Thank ericAKIRA
vivek v, Manager at Fenix Inn, responded to this review

Dear EricAkira, Thank you for your valuable feedback and for choosing Fenix Inn as your ideal hotel in Melaka during your recent stay with us! We are delighted to hear that you enjoyed our facilities and services. We are currently enhancing our facilities and services in stages to provide a more comfy guest experience and our team and I look...

Dorset, United Kingdom
Reviewed 18 February 2012

A good value hotel offering basic clean accommodation. The location may be considered a little out of the main old town area but this can be considered an advantage as Melaka is so crowded and popular in old town. You still have many restaurants and lots of shopping very close and its only 15 minutes on foot to the old...

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Helpful?
Thank rob1959
vivek v, Manager at Fenix Inn, responded to this review

Dear Rob1959, Thank you for your review and we are delighted that you enjoyed your most recent stay with us. Your feedback is valuable and we are motivated to excel further in providing a high level of service and guest experience. Our team and I look forward to welcome you again to Fenix Inn in the future!

bristol
Reviewed 18 February 2012

Stayed in the newly renovated wing, overall happy with the room, spacious with coffee making facilities. Bathroom could have been improved in layout as water inevitably splashed all over the floor despite having shower curtain. Location is central enough with shopping mall across the road and lots of eating places close by but a good walk into the old town....

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2Thank omega7
vivek v, Manager at Fenix Inn, responded to this review

Dear omega7, Thank you for the review and we are extremely delighted to hear that you enjoyed your stay during your very recent stay with us! Good to hear that our strategic location has provided convenience for shopping, food eateries, entertainment and places of interests. We apologize for the inconvenience caused in the shower room and its layout. We are...

kuala lumpur
Reviewed 16 February 2012

The room and bathroom were very compact, basic and spartan. Reasonably clean although the sheets had marks / stains on them and the bottle-trap below the wash basin was leaking. The water pressure was good though. The sore point was that they didn't allow us to drive into their private carpark and park the car ourselves. To not use their...

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1Thank Malaysiantraveller68
vivek v, Manager at Fenix Inn, responded to this review

Dear MalaysianTraveller68, Thank you very much for your valuable feedback on our facilities and services Please let me apologize for the inconvenience caused and your experience during your most recent stay with us. Our facilities available complement with our concept of a modern boutique budget property; nevertheless, we are in the midst of enhancing our products and services by refurbishments...

Prague, Czech Republic
Reviewed 12 February 2012

There is nothing negative to sy about this place. It feels like you are getting double that you pay for. Around 30$ for a double room, private bathroom, free wifi and parking, nice, very clean rooms, lovely lobby, very kind reception staff, 15 mins by foot to Chinatown-nice walk I have to say.

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1Thank lenkagrundmanova
vivek v, Manager at Fenix Inn, responded to this review

Dear lenkagrundmanova, Thank you very much for the valuable feedback on our facilities and services during your most recent stay with us. Your feedback is a huge motivation for us and our team and I look forward to welcome you again in the future!

Kuala Lumpur, Malaysia
Reviewed 5 February 2012

this is the best budget hotel i'd been so far. the service was excellent with friendly staff. although the room is small, but it is suit to people with tight-budget like me. the room is clean, the air-cond and the heater are working well. the car-jockey service with no extra fees is something rare to be find at other budget...

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2Thank Hafidz M
vivek v, Manager at Fenix Inn, responded to this review

Dear hafidzmukhtar, Thank you very much for your valuable feedback on our facilities and services during your most recent stay. We are delighted to hear you enjoyed your stay with us and rated us the best! We are certainly working towards enhancing our facilities and services to further excel. Our team and I look forward to welcome you again in...

Singapore, Singapore
Reviewed 2 February 2012

Convenient location, no worries for carpark, so you can leave your car behind and take a leisure walk (at least 15-20min) to famous Jonker street. There's a big shopping mall just diagonally across the hotel. Famous Nyonya restraurant (Makko and Ole Sayang) nearby within walking distance. 5 min walk (along the 2 stretch of shops located at the same road...

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Helpful?
Thank Christina T
vivek v, Manager at Fenix Inn, responded to this review

Dear Christina T, Thank you very much for your valuable feedback on our facilities and services. We are delighted to hear that you enjoyed staying with us and at the same time find the nearby attractions, food outlets and shopping malls within convenient reach from our hotel. Your recognition is a huge motivation for us to excel further and our...

Singapore, Singapore
Reviewed 1 February 2012

Stayed here one night on route to PD. We booked a family quad room as it has windows, which was a blessing in disguise. Upon first entering the room, there was a very strong smell of glue, which may be due to what appears to be relatively new flooring. Shower and toilet area are together and can be slippery when...

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Helpful?
Thank Snoopy6364
vivek v, Manager at Fenix Inn, responded to this review

Dear snoopy6364, Thank you very much for your valuable feedback on our facilities and services. We are happy to hear that your stay was good overall. We sincerely apologize for the inconvenience caused to you and your family on the flooring smell and wet shower room floor. We are indeed enhancing our facilities for the comfort and enjoyment of our...

Penang Island, Malaysia
Reviewed 29 January 2012

My first trip to Melaka since 2006 and was doing some searching for a nice boutique hotel for a short business trip and came across Fenix Inn and booked in on 21 Dec 2011 Strategically located in the middle of action at Melaka Raya, a few mins walk away from Hatten Sq and other shopping malls Requested for pick-up service...

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Helpful?
Thank viveknapril
liangyk, General Manager at Fenix Inn, responded to this review

Dear viveknapril, We thank you for your positive feedback and take note of your comments on our rooms and services. Please be informed that we are currently planning for our room upgrades in the next calendar year 2012 and as such, will be another exciting year for us. We look forward to your servicing you again in 2012. Thanks.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Shuttle Bus Service
Official Description (provided by the hotel)
Have a break with the best value added promotion in the market to cater your accommodation and business needs! Looking for a convenient, comfortable, clean and affordable place to stay? Then Fenix Inn is your choice! Enjoy comfortable accommodation and get to know Melaka inside-out! ... more   less 

Additional Information about Fenix Inn

Address: 156 Jalan Merdeka | Taman Melaka Raya, Melaka 75000, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range: $28 - $52 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fenix Inn 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Fenix Hotel Melaka
Hotel Style:
#2 Best Value Hotel in Melaka
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Questions & Answers

Here's what travellers have asked, with answers from Fenix Inn staff and other travellers.
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Questions? Get answers from Fenix Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want quiet room ask for it.”
26511709876, 16 Feb 2017 | Read review
“Quiet rooms at back building, If you prefer nearer road, main building.”
adesmond2, 19 Dec 2016 | Read review
“Choose room with Windows”
539suhardia, 9 Sep 2016 | Read review
“Quiter room at the back cos mainstreet infront”
chanengwee, 8 Sep 2016 | Read review
“Nothing much to suggest”
Suneesh_anand, 21 Jun 2016 | Read review
5 of 5