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Holiday Inn Melaka

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#6 of 166 Hotels in Melaka
Certificate of Excellence
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Holiday Inn Melaka
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1,736 Reviews from our TripAdvisor Community

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Showing 1,566: English reviews
New York City, New York
Reviewed 11 May 2014

The holiday inn definitely surpassed my expectations with a nice sized room, gorgeous swimming pool, decent spa, especially for the price we paid ($75 per night). Cannot be beat. With my IHG Platinum status, we also had lounge access, which saved us a lot of money on breakfast and late afternoon appetizers that basically became our dinner. Overall, definitely worth...

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Helpful?
Thank travellingbuddy1
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review

Dear Valued Guest, Firstly, thank you for taking the time to share your recent review. At the Holiday Inn Melaka, it’s all ‘About You’. Hence, it is vital that we practice what we preach by delivering our promise and managing ‘Great Hotel Guest Love’. This is our vision and we set out everyday in pursuit of this vision. Should your...

Cardiff, Wales, United Kingdom
Reviewed 7 May 2014

This was our 4th stay at the Holiday Inn Melaka, we also go for the Sea View with a view of the Golden Mosque in the background. The hotel has a Great Swimming Pool, Good Central Location, Spa, etc. The breakfast is nice also. I would stay again if this hotel can build a bridege or walkway to the Mahkota...

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Helpful?
Thank Serenity676
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review

Dear Valued Guest, Thank you for for your positive and powerful comments. The team and I, truly appreciate you taking the time to share with us your recent experience at the hotel. At the Holiday Inn, it is about looking after our guest and delivering exemplary service behaviors. We are on a journey from ‘Good to Great’. Hence, it is...

Kuala Lumpur, Malaysia
Reviewed 7 May 2014

Yes, that's right. It's the best in Melaka town. Although it's a 4-star hotel by rating, it has the best facilities/amenities and is very much better it's rival hotel. It's locality is good as it is on the fringes of the busy part of town, so traffic flow is better. However, the choice of food and beverage needs improvement although...

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Helpful?
1Thank Alex Jeffrey N
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review

Dear Valued Guest, It’s always a pleasure to have a loyal guest who is very passionate and positive with their reviews. Thank you very much for your continuous support and staying with us. At the Holiday Inn, each guest is family hence, it is important for me and my crew to deliver our promises that one would have come to...

Adelaide, Australia
Reviewed 7 May 2014

The place is close to the major tourist area and shopping malls. It looks like relatively new. Good amenities, rooms are with double glazed windows and clean. Very good staff. Some problems with plumbing in the bathroom, which seems to be a problem for many Malaysian hotels. If not for that, I would give the highest rating to the hotel....

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Helpful?
1Thank vlen135
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review

Dear Valued Guest, Thank you very much for sharing your experiences during your recent stay with us. I am grateful for your kind words and excellent review. I believe that such positive feedback will continue to reinforce our purpose and our passion to deliver our promise to our clients. The team is in pursuit of excellence and turning our vision...

Putrajaya, Malaysia
Reviewed 6 May 2014

Stayed at the hotel 3 days 2 nights. Unfortunately the first night ruined most of the stay there. I checked in almost midnight so the front desk was prompted but may be less friendly. Was given a corner room which was bigger but the door would not lock. Call for assistance & they responded quite fast but the door problem...

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Helpful?
Thank halimran7
IHGCare, Guest Relations Manager at Holiday Inn Melaka, responded to this review

Dear halimran7, Thank you for taking the time to review our property. I appreciate your positive feedback about our hotel location. I am pleased to her that after some issues with your room accommodation, our staff was able to rectify the problem immediately. Our hotel is committed to providing our guests with the highest quality services and facilities. Please accept...

Hong Kong, China
Reviewed 6 May 2014

Nice hotel not quite centrally located but only a short walk to the man central area once you learn how to cross (under) the busy road and also very near to two big shopping malls. There is a minibus that will drop you at and pick you up from the shopping malls or close to Jonker Walk, the pick up...

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Helpful?
Thank Poliwhirl
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review

Dear Valued Guest, Thank you for staying with us and sharing your experience. I am truly grateful for your kind words. These are special moments for us and it makes our job worthwhile as we have been given an opportunity to make a difference for a guest. Your excellent review will help us seek for continuous improvement and rise up...

Singapore
Reviewed 6 May 2014

The hotel room was clean, comfortable and spacious. The buffet breakfast was good. Service was reasonably good despite the crowds. Location was a little far from the old town but we were happy to drive or even walk to old town. Good view of the sea. It is a pity that there is no beach access here though it was...

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Helpful?
Thank TeflonTony
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review

Dear Valued Guest, Thank you for choosing Holiday Inn as your preferred hotel in Melaka. I am truly grateful for your review. Such positive feedback only reinforces our passion and commitment to deliver our promise to our patrons – Great Hotel, Guest Love. The team and I are in pursuit of excellence hence your kind words will support us further...

Singapore, Singapore
Reviewed 6 May 2014

Pros: Great experience at the hotel. Went with my family during the Good Friday weekend. Rooms were clean and comfortable. Staff were very friendly and accommodating. Only thing is the request for the extra bed had to be mentioned a few times but we got it just nice. Cons: Breakfast spread was not bad but taste was so so. Have...

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Helpful?
Thank nandychandy
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review

Dear Valued Guest, Thank you for staying with us and sharing your experience. I am truly grateful for your kind words. At the same time, it is regrettable for me to learn about the hiccups during your stay. Please rest assured that I had personally looked into it to avoid future recurrences. Such genuine feedback only reinforces our passion and...

Singapore, Singapore
Reviewed 5 May 2014

A very clean and new hotel located near the town area. I checked in alone but i was given 2 single bed in my room. Therefore when you book this hotel- just make sure you mention you want what type of bed. I was just lucky the manager was around to do damage control and offered me a bigger room...

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1Thank joehani
IHGCare, Guest Relations Manager at Holiday Inn Melaka, responded to this review

Dear joehani, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. Thank you for bringing your concern to our attention. We don't want any guest inconvenienced and rest assured that your comments...

Singapore, Singapore
Reviewed 4 May 2014

Having stayed at this hotel some years ago when it first opened, I am surprised that the hotel has maintained its standard; especially the level of service. The rooms were clean and the atmosphere of the lobby at front desk right up to the room corridors were refreshing. Kudos to the staff and management for maintaining the high standards of...

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Helpful?
Thank limessgy
Alvin-JY, General Manager at Holiday Inn Melaka, responded to this review

Dear Valued Guest, Thank you for staying with us and sharing your experience. I am truly grateful for your kind words. These are special moments for us and it makes our job worthwhile as we have been given an opportunity to make a difference for a guest. Your excellent review will help us seek for continuous improvement and rise up...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn Melaka is the choice for families and business travelers alike who are looking for a relaxing base with award-winning service, close proximity to shopping and business district, all in a new contemporary setting. This hotel in Melaka boasts an unrivaled location, residing on the stylish waterfront overlooking the Straits of Melaka, with easy access to the hidden gems surrounding Bandar Hilir or shopping around at Melaka Raya. Retreat to the 275-rooms including deluxe, suites, and Kids Suite with featuring Wi-Fi Internet service throughout the hotel. Soak in the fun at the hotel's infinity pool complimented by a picturesque view. Conduct business and meetings in comfort with its state of the art function rooms and pillar-less ballroom, all with floor to ceiling windows for natural sunlight. Discover a brand new you at the Balinese inspired Tea Tree Spa by pampering yourselves with its wide range of treatments. At es.Sense kitchen, indulge in the international favourites and local inspired cuisines such as Baba Nyonya and authentic Peranakan. Then there is Sirocco Italian Restaurant, a relaxed dining outlet serving the best wood fired pizza in town. ... more   less 

Additional Information about Holiday Inn Melaka

Address: Jalan Syed Abdul Aziz, Melaka 75000, Malaysia
Region: Malaysia > Melaka State > Central Melaka District > Melaka
Price Range: $71 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Melaka 4*
Number of rooms: 275
Reservation Options:
TripAdvisor is proud to partner with IHG, Travelocity, Hotels.com and Orbitz so you can book your Holiday Inn Melaka reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Melaka Hotel Melaka
Melaka Holiday Inn
Hotel Style:
#1 Top resorts Hotel in Melaka
#2 Business Hotel in Melaka
#4 Luxury Hotel in Melaka
#4 Family Hotel in Melaka
#5 Romantic Hotel in Melaka
#5 Spa Hotel in Melaka
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Melaka staff and other travellers.
13 questions
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Singapore, Singapore
over a year ago
Manche, France

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Questions? Get answers from Holiday Inn Melaka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view of the straits”
 of 5 bubbles DinainLiverpool, 17 Feb 2017 | Read review
“Sea facing higher floor rooms have a nice view”
  • View from room
  • View from room
 of 5 bubbles za4h, 15 Feb 2017 | Read review
“There is a sea view to take advantage of.”
 of 5 bubbles Hildyblues, 7 Feb 2017 | Read review
“Seaview to see ships”
 of 5 bubbles Levian, 16 Jan 2017 | Read review
“more tidy plz”
 of 5 bubbles tutis2017, 9 Jan 2017 | Read review
5 of 5