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Check in was smooth and fast. Parking policy is questionable. **needs to give Novotel's key holder (paper card) that was being hand out during the check in to the Parking management and what it is for the Deposit??
Room was acceptable in terms of cleanliness....More
1. Great location
2. Practical design
1. Check-in was really slow - apparently due to the system
2. Room was not ready after check-in - when I reached the room, the door was ajar, the room was halfway cleaned, the cleaning cart was...More
Checked in on 14th march for a 2 night stay, check in was smooth. The receptionist briefed on the facilities.Given a nice room with a pool view. Room was great.
Only need to improve on breakfast menu. Food was limited comparing to other hotel brands....More
Thank Md Yusoff A
Response from DaljitGill, General Manager at Novotel MelakaResponded 2 days ago
Dear Md Yusoff A,
Thanks for your review on your recent stay at Novotel Melaka. We are happy to know that you have had a pleasant experience here and that you enjoyed our hospitality.
We are sorry to hear that breakfast was a let-down. We...More
Stayed in Executive Room for 6Days 5Nites.
Very clean rooms.
Friendly housekeeping staff.
Service staff at the service desk were polite and professional.
Special thanks to Mr. Azdi, the duty Manager, who made my stay even more memorable by sending me a birthday cake during...More
Thank Andy L
Response from DaljitGill, General Manager at Novotel MelakaResponded 5 days ago
Dear Andy L,
Thank you for taking the time to write about your recent experience at Novotel Melaka. We are pleased to know that you have had a wonderful time here.
We are happy that Adzi was able to make your stay here extra special...More
We spent 5 days 4 night here and it was wonderful. My kids love it. The breakfast buffet is tasty delicious. The location is great, centrally located. It is great that they have kids corner, the only thing i wish is that they would provide...More
1 Thank ZNZ_5910
Response from DaljitGill, General Manager at Novotel MelakaResponded 6 days ago
Thanks for your 5-bubble rating during your recent stat at Novotel Melaka. On behalf of the team, we are pleased to know that you and your family enjoyed your time time.
We have noted on your comments on the toys and will look...More