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The Rucksack Caratel - Garden Wing

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Traveller (241)
Room & Suite (41)
Pool & Beach (19)
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Overview
  • Excellent57%
  • Very good34%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“foosball table”(8 reviews)
“infused water”(7 reviews)
“jonker walk”(26 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
3 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (306)
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264 results
Traveller rating
152
88
14
8
2
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LanguageEnglish
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152
88
14
8
2
Show reviews that mention
All reviewsfoosball tableinfused waterjonker walkswimming poolbeautiful garden viewdutch graveyardfloor to ceiling windowsspecial designdeluxe kingloved our staysimple breakfastfrosted glassboutique hotelpublic parkingawesome stayvery pleasant stayfree flow
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1 - 5 of 264 reviews
Reviewed 4 days ago

This is a hidden gem in Malacca. Private and convenient. A few minutes to Jonker Street and other historical attractions. Courteous staff, nice interiors, lap pool, and a free beverage area; free water, coffee and tea 24 hrs a day. Breakfast is simple; enough to...More

Thank GioKalaw
Reviewed 2 weeks ago

Nice clean room. Awesome jacuzzi , really enjoyed it the most. The idea if having a hammock is great . Would have been good to have a mini Fridge and some finger food available for late night snacks. Really enjoyed our stay there.

Review collected in partnership with this hotel
Thank thina2018g
Reviewed 3 weeks ago

A nice hotel. Friendly staff. Good breakfast. We arrived a bit earlier at 2:30pm and staff kindly allowed us to check in without words. Just a few points to note: 1. Toilet is a bit small. 2. Unable to login to hotel WiFi sometimes. 3....More

Review collected in partnership with this hotel
Thank katy5201
Reviewed 3 weeks ago

Hotel is just 5mins walk away from Jonker Street. Clean boutique rooms but need some tables or cabinets for storage. To note, the basin is designed next to the bed, so its a little inconvenient as water can be splashed onto the bed easily. Carpark...More

Thank Natenuj
Response from FIZAH K, Assistant Manager at The Rucksack Caratel - Garden WingResponded 3 weeks ago

Dear Natenuj, Thank you for choosing The Rucksack Caratel as the hotel of choice for your recent stay in Melaka and I appreciate that you took the time to provide us with this feedback on TripAdvisor.. The concerns highlighted in your feedback will be looked...More

Reviewed 4 weeks ago

This is the second time I chose Rucksack Caratel. It really improved a lot since the last time I stayed. The staff were friendly and helpful. A few minutes walk to Sultanate Palace and quite a number of musuems. Provide simple but different choices of...More

Thank Eileena_2005
Response from FIZAH K, Assistant Manager at The Rucksack Caratel - Garden WingResponded 3 weeks ago

Dear Eileena_2005 , Thank you for choosing The Rucksack Caratel again as the hotel of choice for your recent stay and I appreciate the feedback on the hotel. Please rest assured that the service deficiencies experienced has been looked into. Your comments are constructive and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Details
Price range
US$39 - US$84 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$39 - US$84 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (241)
Room & Suite (41)
Pool & Beach (19)
Dining (12)
Family and Play Areas (11)
Questions & Answers
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Marcus T
31 March 2018|
AnswerShow all 5 answers
Response from FiHall | Reviewed this property |
Not sure what you mean by secure? Thrre isn't a fenced parking area but it is very quiet and we never felt unsafe or saw that there were any random people not associated with the Caratel. The front and side are well lit and... More
1
Vote
Pei San L
9 March 2018|
AnswerShow all 3 answers
Response from Nurul Aini M | Reviewed this property |
The hotel has limited carparks. Here's what I found on their website. "There are 7 parking lots available within the compound and it is on a first-come, first-served basis. However, should they be taken up, public lots are... More
1
Vote
Alzrin
15 January 2018|
AnswerShow all 3 answers
Response from Michelle Y | Property representative |
Hi Alzrin, Unfortunately, our hotel do not provide parking as of now. You may park your car at a private parking spot located right in front of St Xavier Christ Church which is 5 minutes walking distance from the hotel... More
1
Vote
Room Tips
"Request for a corner room."
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"TV too high."
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"We had room 510"
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"If you want a bigger room, pay extra for it, go for higher grade of room."
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