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Holiday Inn Mobile - Airport

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Holiday Inn Mobile - Airport
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173 Reviews from our TripAdvisor Community

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Showing 171: English reviews
Cochin
Level Contributor
63 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 1 week ago

Location of hotel is serene..nice location for evening and morning walk..walmart is closeby and hotel arranges drop and pick up from walmart free of cost.. room and toilet is very clean..friendly front desk staff.. cons: restaurant service is too slow... food qty is less and pricey..complimentary buffet not available and its a la carte.. coffee kept in lounge tastes awful.

Helpful?
Thank Ft A
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. I do greatly apologize for the restaurant service as customer service is something our staff takes great pride in. We greatly value your feedback. We hope you will visit us again. Sincerely, Sonja Harris General Manager More 

Russellville, Alabama
Level Contributor
95 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 2 weeks ago via mobile

We stayed here pre-cruise. This hotel is near many great dinning option very near by and the restaurant on property is very good as well. The staff at this property is just AWESOME!!! From the housekeepers that I ran into on the property, the shuttle driver, the waiter in the restaurant, and all the front desk staff. We ate dinner... More 

Helpful?
Thank SRICHESON
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Sonja Harris General Manager More 

Beaumont, Alberta
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago via mobile

The staff at this hotel went above and beyond. The shuttle drivers were great and super friendly. We were able to get a late check out no problem. And the restaurant manager was the best!! Super friendly guy. We had a great evening chatting with him at the bar. He gave us lots of local tips and was so nice... More 

Helpful?
Thank watson4567
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Sonja Harris General Manager More 

1 review
Reviewed 3 weeks ago

Sierra was one of the nicest, most helpful, pleasant hotel staff I've had the pleasure of working with. I wish all customer service was as great as her! Its refreshing working around a young lady that goes above and beyond for her customers

Helpful?
Thank Michelle P
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Sonja Harris General Manager More 

Biloxi, Mississippi
1 review
Reviewed 25 October 2016

Everything about my stay was top notch! The staff is extremely friendly, the service was impeccable. My food was delicious and the bed was very comfortable. The price was very reasonable with great amenities. I would recommend this hotel for my first pick when I'm in Mobile.

Helpful?
Thank erinhollis123
Corning, New York
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 September 2016

The staff here goes above and beyond in their service! Everyone from housekeeping to front desk to food service and sales had terrific attitudes and were so pleasant every day! John Hunter in Food Service, Stephanie in Sales and Shammorra on the front desk were just terrific. Whatever you need, they will be there to help. Even though its and... More 

Helpful?
Thank Pwood36
Level Contributor
8 reviews
Reviewed 13 September 2016 via mobile

I recently stayed at this Holiday Inn it's a full service hotel. The staff was great rooms were very nice. It has a pool and fitness center also. A full service restaurant and bar. I doesn't offer a continental breakfast and the menu for breakfast is pricey. I would recommend going out for breakfast. But other than that great place... More 

Helpful?
Thank Phillip S
Louisville, Kentucky
Level Contributor
3 reviews
3 hotel reviews
Reviewed 13 September 2016

Every time I stay here, there is always something wrong with check in. Someone in my room. Room not ready-at 8pm. This time, the front desk lady was in disarray and someone had not made our keys. So she decided at 10pm when we arrived to call the co worker and gripe at them BEFORE she made the room right.... More 

Helpful?
Thank Walter T
IHGService, Guest Relations Manager at Holiday Inn Mobile - Airport, responded to this review

Dear Walter T, Thank you for being our guest and for taking the time to share your comments. It is saddening to know that you found our location inconvenient for your needs and apologize if the for the service level provided by hotel staff was below average. Rest assured that we will be sharing your comments with our staff and... More 

Level Contributor
4 reviews
Reviewed 9 September 2016 via mobile

Enjoyed my stay, only down side to this spot is no free breakfast, this is a full service hotel, no guest laundry service unless you wanna pay a crap load of money. Also had a tank lid stolen off my work truck my first night here, which one of the staff told me to get in the front spaces if... More 

Helpful?
Thank Chris D
1 review
Reviewed 7 September 2016 via mobile

Have not been the same since jr left..jr use to be always on time picking us up from the airport and making sure we always arrived at our destination on time..now since he left nothing been the same just got off the phone with the lady at the front desk and she's saying that she dont know were he is... More 

Helpful?
Thank crank56
IHGService, Guest Relations Manager at Holiday Inn Mobile - Airport, responded to this review

Dear crank56, Dear Thank you for your recent stay with us and reviewing our property. Please accept our deepest apology for the long wait you had because of our shuttle service. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come visit Mobile's newest full service hotel. Business and leisure travelers alike will enjoy our hotel amenities such as our business center, exercise room, pool, spa and Kem's casual dining restaurant and cocktail lounge. ... more   less 

Additional Information about Holiday Inn Mobile - Airport

Address: 3630 Springhill Memorial Dr S, Mobile, AL 36608-1197
Region: United States > Alabama > Mobile
Price Range: $142 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Mobile - Airport 3*
Number of rooms: 97
Reservation Options:
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Also Known As:
Holiday Inn Mobile Airport Hotel Mobile
Hotel Style:
#16 Business Hotel in Mobile
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Mobile - Airport staff and other travellers.
2 questions
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Mobile, Alabama
Metairie, Louisiana
over a year ago

See all questions (2)

Questions? Get answers from Holiday Inn Mobile - Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“they need jr back he is the best at what he do”
 of 5 bubbles pilotjohson305, 4 Sep 2016 | Read review
“Stay on the highest floor possible”
 of 5 bubbles MissK88, 5 Jul 2016 | Read review
“Unless you want a great view, its a great hotel to rest in while on vacation. I was looking for a peaceful location from work!”
 of 5 bubbles deelang1030, 3 Jun 2016 | Read review
“If you don't like a lot of ceiling noise, stay on the top floor.”
 of 5 bubbles Lou_Wii, 23 Jun 2015 | Read review
“Search for the hotel in the daylight, especially if you are new to Mobile.”
 of 5 bubbles yamachuk, 6 May 2015 | Read review
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