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All reviewsthe concierge loungesage restaurantfront deskairport boulevardfitness centerhigh flooran older propertyrooms were cleandecent hotelbusiness tripawesome hotelwould stay here againgreat customer servicestayed here for one nightsouthern hospitalitythe entire staffthe room was nice
I'm very familiar with the Marriott hotels and my stay was rather disappointing at this location. I read reviews about it needing to be updated and they proved to be correct. I'm sure the scheduled renovations will help with that problem. All of the staff...More
It's a good hotel but it is in need of an update. The lobby is pretty nice and the gym is great, but the remaining hotel needs a renovation. The staff are all super nice and willing to help. The concierge lounge is small and...More
Thank Jay W
Response from DPinierio, General Manager at Mobile MarriottResponded 1 week ago
Thank you for the kind words about the staff service. You'll be happy to hear that we are scheduled for a full renovation this year that will include not only the lobby and restaurant but also all guest rooms and meeting space as well.
This hotel was fine for one night but we had several issues. Check-in was fast and friendly and we got the room type that we requested. The hotel is clearly showing some wear and tear. The lobby is very nice but the rooms could use...More
1 Thank cutraveler
Response from DPinierio, General Manager at Mobile MarriottResponded 12 January 2018
Please accept our sincere apologies for the lack of service you received on your recent stay. While I was happy to hear of your experience at check in and breakfast, I was very concerned about your experience in the guest room and the...More
This hotel could use a face lift. Rooms are old and tired. Heating/cooling units are very noisy. Had to change my room - no power to my thermostat?!? Lobby is not very inviting.
Good location, next to malls and restaurants, but not convenient to downtown....More
Response from DPinierio, General Manager at Mobile MarriottResponded 6 December 2017
Thank you for taking the time to share your experience with us. While we are happy to hear that you enjoyed the amenities at the property I was disappointed that you found the property to be below your expectations and that you had an issue...More
I thought when I booked this room it would be a lot better. Just expected a LOT more. The room had a old smell to it. The sheets had stains and so did the pillow cases. I was so tired cause I had not had...More
Thank Amanda R
Response from MarriottMobile, General Manager at Mobile MarriottResponded 23 November 2017
Thank you for taking the time to let us know about your recent experience and please accept our sincerest apologies for any difficulties you may have encountered. We encourage all our guests to reach out to us during their stay should any issues arise so...More
Sorry didn't see this till 2 month later
I was only there overnight so no time to check out the city. One thing is the folks at Marriott are very helpful and accommodating and will certainly help with sight seeing ideas