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Extended Stay America - Mobile - Spring Hill

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Extended Stay America - Mobile - Spring Hill
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101 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Mobile - Spring Hill
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Showing 99: English reviews
Reviewed 18 June 2016 via mobile

The rooms were dirty and when we stayed there we had to change rooms 2 times because the Ac wasn't working in a room and there was smoke in the other NO SMOKING room. The wifi was also terrible unless you wanted to spend more money. There is also an 100 dollar deposit fee which is really dumb.

Thank Shawn A
Reviewed 29 March 2016 via mobile

Ive been coming here for years. Honestly i like being here more than home. The manager is a 5 star manager she always has the greatest smile and offers the best hospitality and caters to your every need. The rooms are 1st class and i could stay here forever, checking out is so hard to do. This is truly my...

2Thank Michael M
Enterprise, Alabama
Reviewed 26 February 2016

The room was great, I really enjoyed having a full size kitchen especially when staying in one location for more than 2 days. The children could not come home for the Thanksgiving break, so we took dinner to them. The staff was courteous and helpful. The area was quite, a good location right off I 65 south (Springhill exit) Not...

1Thank Wilma B
Abbeville, AL
Reviewed 19 January 2016

This hotel needs to finish renovating. It is under construction/renovating and we saw workers parked out back with trucks, etc. during the day. It is very noisy as far as traffic on the back side of the hotel. The light in the room between the beds did not work at all times and we felt was barely hanging on the...

1Thank familyfun001
Gulf Shores, Alabama
Reviewed 20 September 2015 via mobile

We have stayed there a few times, and the rooms have always been alright not great not bad so we already knew what we were expecting in that area. But the front desk has always been so HELPFUL AND FRIENDLY and this time it was the total opposite! The girls we usually have dealt with in the past was an...

2Thank joanmcneal1971
Phoenix, Arizona
Reviewed 11 September 2015

We love Extended Stay but NOT this facility! It is old, worn out and dirty. The staff is doing all they can but Holy Cow they can only do so much with what they have to work with. It was Labor Day Weekend and there wasn't much we could do about moving somewhere else!

1Thank StellaRoss
San Diego
Reviewed 5 August 2015

Had a reservation for 6:00, fortunately I got there at 5:40 in time to change my mind. Office was small, dirty, and messy. The clerk started to show me the way to the room but the property was unkempt and off-putting. My dog even refused to go up the stairs! So I bailed. Don't know if my review is legit...

2Thank kkotcher
San Felipe del Agua, Mexico
Reviewed 3 July 2015

Jackie, the evening desk clerk, was amazing. She was pleasant, upbeat, customer oriented, and overwhelmed. Even though there was another person helping register guests, it was too much. The check in line was 6 deep at one point. On top of that folks came in with in room issues (e.g. cut plug on TV) and it appeared no one was...

2Thank treasurehunters4ever
Reviewed 24 June 2015 via mobile

We stayed here just as an overnight stay on our way to Cocoa Beach, and for the amount that we paid, definitely expected better. The lady that checked us in, put us in a room that was on the list to have some stuff fixed. Then at 10:15 at night, when we were trying to sleep, the same lady tried...

4Thank CDRN77
Manager_11525, General Manager at Extended Stay America - Mobile - Spring Hill, responded to this review

Thank you for your recent review of your stay. The cleanliness issues you experienced are unacceptable, and I sincerely apologize for your experience. To make sure this doesn't happen again, I am going to review our check-in procedures with our front desk staff as well as making sure we are thoroughly inspecting rooms prior to guest arrivals. Thank you very...

Reviewed 21 June 2015

If you are a crack ho, or looking for one, this is the place for you. Room smelled and was run down. Had to step over a used condom to get to my vehicle in the mornlng. Checked out immediately. Worse hotel I ever stayed in.

2Thank tony w
Manager_11525, General Manager at Extended Stay America - Mobile - Spring Hill, responded to this review

Thank you for your recent review of your stay. I sincerely apologize that your experience was unpleasant. To make sure this doesn't happen again, I will be meeting with our housekeeping staff and reviewing our cleaning procedures as well as making sure we are walking the property frequently to ensure that each guest has a comfortable stay. Thank you very...

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  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Mobile - Spring Hill

Address: 508 Springhill Plaza Court, Mobile, AL 36608
Region: United States > Alabama > Mobile
Price Range: $94 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Mobile - Spring Hill 2.5*
Number of rooms: 114
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Also Known As:
Extended Stay America - Mobile Hotel Mobile
Mobile Extended Stay
Extended Stay Mobile
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Questions & Answers

Questions? Get answers from Extended Stay America - Mobile - Spring Hill staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book another hotel if you don't want unpleasant surprises.”
 of 5 bubbles 710lizzettem, 18 Mar 2017 | Read review
“Go next door to the Wingate”
 of 5 bubbles 15minsfame, 5 Dec 2016 | Read review
“This entire unit is awesome, and any room that you choose will be very comfortable and relaxing.”
 of 5 bubbles Dre_C_12, 22 Jun 2016 | Read review
“All rooms looked like they were in a good area, no noise”
 of 5 bubbles 630wilmab, 26 Feb 2016 | Read review
“Wait until after renovations. Rooms on the front side was quieter. Not sure if they are renovated or not.”
 of 5 bubbles familyfun001, 19 Jan 2016 | Read review
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