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Hilton Garden Inn Mobile West I-65/Airport Blvd.

828 W. I-65 Service Road South, Mobile, AL 36609
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Close 
  • Mobile Museum of Art
    4.2 km
  • 3 star hotel
  • Free Wifi
Reviewed 26 July 2016
Weekend Get away
Nice hotel tucked in the corner away from all the street noise... more
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344 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Mobile West I-65/Airport Blvd.
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Showing 342: English reviews
Phenix City AL, United States
Reviewed 26 July 2016

Nice hotel tucked in the corner away from all the street noise. Enjoyed our stay, very comfortable beds! Food quality and restaurant staff was a bit off what were used to at a Hilton so we were a little disappointed, but overall a very good hotel.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Mario Jason C
DMoorer, Front Desk Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the feedback, Mario Jason C!!! We are so happy you chose our hotel for your weekend getaway. It is great that you enjoyed your stay for the most part. However, we apologize for falling short when it came to dining in. Our team is taking the feedback we get from our guests to work to improve the...

Raleigh, North Carolina
Reviewed 25 July 2016

Stayed for ten nights. Hotel was clean and well appointed. Only problem was with AC and the staff corrected the problem each time it happened. I didn't use any of the other facilities but they looked okay.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank smclaugmac
DMoorer, Front Desk Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the feedback, smclaugmac!!! We appreciate you choosing to stay with us for your business trip. We are glad that you had a good experience and that we could take care of those issues. We strive to make every stay excellent. And we hope you give us the opportunity in the future to make it even better. If...

Reviewed 24 July 2016 via mobile

Great hotel with excellent service. The bed was nice and adjustable for firmness- both sides could be individualized. Pool, fitness center and business center available. The only complaint would be the in-house grill was understaffed. The lady working the bar, waitressing and generally doing everything alone was super-nice and apologized multiple times. The room had comfy furniture- as seen in...

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Helpful?
Thank Elizabeth D
DMoorer, Front Desk Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the feedback, Elizabeth D!!! We appreciate the compliments you shared about your experience at our property. Our staff cares deeply about providing great hospitality to our guest. And we are all very excited that we succeeded in providing that. The comment about the restaurant will be shared with the department head. We greatly value the information about...

Wichita, Kansas
Reviewed 23 July 2016 via mobile

The check in staff was a very friendly and helpful young man. The room and hotel lobby were clean. We had a light meal in the restaurant which was very good. Breakfast was "different". No menu, the wait staff came over and asked us what we wanted. We had no idea what was actually available so she had to recite...

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Helpful?
Thank Marla B
DMoorer, Front Desk Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the feedback, Marla B! We appreciate all the information you have shared. The front desk team member that checked you in will really appreciate the compliments you gave him. We are glad that your first impression of our property was good from the check-in to the room we provided. We sincerely apologize for the confusion at breakfast....

Illinois City, Illinois
Reviewed 20 July 2016

Worst Hilton Garden Inn I have ever been to. Rooms were old looking and dirty. Unfriendly staff and screaming by the pool until 10:30 even when pool was supposed to be closed. Needless to say we didn't get a good nights rest at all

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 929rdon
DMoorer, Front Desk Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for your feedback, 929rdon. We apologize that you did not enjoy your stay. And we certainly regret that we disappointed you. Your comments will be reviewed by our department heads and used to improve the guest experience going forward. If you have any questions or additional comments, please don't hesitate to reach out to us anytime. Thank you...

Brentwood, TN
Reviewed 15 July 2016

We travel for work frequently and this location is one of our favorites. The entire staff (front desk, housekeeping, dining) is friendly and helpful. After a long day, it's so convenient to enjoy a great dinner without having to leave the hotel. We were also recognized for being Lifetime Diamond members with a special gift. It is nice to feel...

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Helpful?
Thank Jane M
DMoorer, Front Desk Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the feedback, Jane M!!! It is great to hear how much you enjoy staying with us. And we thank you for choosing us every time you travel to Mobile. It is great that you feel appreciate because we certainly do value your loyalty to us. We love our guests. And we cherish the opportunity to show it....

Orlando, Florida
Reviewed 14 July 2016

We wanted a place to stay the night halfway between Houston and Orlando. The place was not hard to find, it was clean and the staff was extremely helpful and friendly. I would definitely stay there again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank W3368EDruthm
DMoorer, Front Desk Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the feedback, W3368EDruthm!!! We appreciate you sharing your experience. It is great to hear that we provided an awesome stay all around. We look forward to the next time you are in Mobile. And we will make that stay just as great. If you have any questions, please don't hesitate to reach out to us any time....

Orlando, United States
Reviewed 14 July 2016

The Garden Inn in Mobile offered an extraordinary stay after a hard day driving a U-Haul truck. The entire staff from desk clerk, dining waitress and housekeeper were very friendly and accommodating. We decided to try the dining room since we were driving a truck. The food was excellent and were extremely surprised by the presentation and quality of the...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Mark C
DMoorer, Front Desk Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the feedback, Mark C!!! We are so pleased to hear that you had such a great experience at our hotel. And we are especially excited to hear about the great night sleep. It sounds like it was something you really needed. And we are glad that we could provide it for you. Thank you for the recommendation...

Florence, Mississippi
Reviewed 14 July 2016

Missed the turn into the driveway ; the sign is over grown with vegetation. Nice entry into the foyer. Greeted nicely and told about the food and beverages. Directed to the elevator to get to my floor.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank davidwQ1621JA
DMoorer, Front Desk Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the feedback, davidwQ1621JA!! We are so happy that you came to Mobile to visit. We are even happier that you chose to stay with us. It is great that you enjoyed your stay despite the missed turn. We will certainly work to get that rectified as soon as possible. We appreciate you bringing it to our attention....

Lincoln, Alabama
Reviewed 12 July 2016

Clean but expensive. There is no free breakfast, which we did not know until we were given a check. We thought it came with the room, but obviously not. The breakfast was 11 dollars per person, even if you just get the buffet. We could eat at waffle house, which is way better food, for that price. Everyone was nice,...

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Helpful?
Thank bwudar
DMoorer, Front Desk Manager at Hilton Garden Inn Mobile West I-65/Airport Blvd., responded to this review

Thank you for the feedback, bwudar! We appreciate you taking out the time to let us know how your stay was. We deeply apologize for not communicating how our brand works. Our brand of hotels do not offer free breakfast but can be included with the room when you select that particular rate. We are so sorry that you were...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Hilton Garden Inn Mobile West is located off I-65 in Mobile Alabama, eight miles from Mobile Regional Airport and a short drive from Downtown Mobile, in the heart of Mobile.Local Points of Interest:- Mobile Civic Center- Mobile Convention Center- Mobile Tennis Center- Bay Bears Stadium- Ladd Peebles Stadium- Colonial Bel-Air Mall and Springdale Mall- Bellingrath Gardens and Home- Bragg Mitchell Mansion- Historic House Museum- Conde-Charlotte Museum House (House of Five Flags)- Historic Fort Conde - Museum of Mobile- Dauphin Island- Gulf Shores- Alabama State Docks- USS Alabama Battleship Memorial Park - Robert Trent Jones Golf Trail at Magnolia Grove- University of South Alabama- Spring Hill College ... more   less 

Additional Information about Hilton Garden Inn Mobile West I-65/Airport Blvd.

Address: 828 W. I-65 Service Road South, Mobile, AL 36609
Region: United States > Alabama > Mobile
Price Range: $127 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Mobile West I-65/Airport Blvd. 3*
Number of rooms: 101
Reservation Options:
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Also Known As:
Hilton Garden Inn Mobile West Hotel Mobile
Hotel Style:
#2 Romantic Hotel in Mobile
#9 Business Hotel in Mobile
#9 Family Hotel in Mobile
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Mobile West I-65/Airport Blvd. staff and other travellers.
1 question
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Oak Ridge, Tennessee
5 months ago

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Questions? Get answers from Hilton Garden Inn Mobile West I-65/Airport Blvd. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms that aren't close to an elevator because it is noisy.”
 of 5 bubbles bwudar, 11 Jul 2016 | Read review
“Rooms are great, front desk help, and hotel policies not customer friendly.”
 of 5 bubbles loyalc2016, 22 Feb 2016 | Read review
“Stay on upper floors and ask to face away from the interstate.”
 of 5 bubbles babsandmark9121, 27 Oct 2015 | Read review
“Get HH Honors and get the top floors”
 of 5 bubbles mc100070, 5 Oct 2015 | Read review
“Ask for room away from elevator.”
 of 5 bubbles emilyhU4945LC, 16 Aug 2015 | Read review
5 of 5