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Holiday Inn Montgomery Airport South

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Holiday Inn Montgomery Airport South
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197 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Montgomery Airport South
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Showing 196: English reviews
Reviewed 25 July 2016 via mobile

Front desk lady was amazing and very friendly. I was upgraded rooms to a 2 king bed suite for being a platinum member through the IHG program. The breakfast was horrendous. Kids eat free for paying adults. The fact that juices and soft drinks are not included is extremely laughable. Food was just awful.

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Helpful?
Thank Luke C
IHGService, Guest Relations Manager at Holiday Inn Montgomery Airport South, responded to this review

Dear Luke C, Thank you for being an IHG Rewards Club Platinum member and for taking the time to share your comments. It is great to know that you were able to appreciate the service provided by our front desk staff and pleased that you found the room to your liking. However, I was concerned to see that you were...

Reviewed 12 July 2016 via mobile

This hotel is phenomenal!!! The service is fantastic. Curtis (mgr), Cherelle, Bethany, Tira (guest services), Tamera (bar n grill), Jeffery (night cook), Annette (breakfast buffet), Lynda, Rebecca, and the entire housekeeping crew. I give them kudos. I've never had such a great experience. The rooms are very clean and resonable. I'm a truck driver and have done my share of...

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Helpful?
Thank Kelly D
Greensboro, North Carolina
Reviewed 3 July 2016

I recently stayed here for one night with a group (12 rooms) on our way home from a convention. All of our rooms and keys were ready when we checked in allowing for a speedy check in. Check out was just as speedy. Due to the number of rooms we needed, I had to make reservations through group booking and...

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Helpful?
Thank Jamie K
Illinois
Reviewed 18 June 2016 via mobile

Clean place, friendly staff. Very thin walls- we could hear everything in hallway and the neighboring rooms. Made sleeping difficult. Air conditioning worked well. We were thankful we didn't pay for the breakfast as it was dismal. They had no coffee available and did not seem prepared for the amount of guests they had. They ran out of everything and...

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Helpful?
Thank 2andahighchair
Curtis G, Manager at Holiday Inn Montgomery Airport South, responded to this review

Sorry we did not meet your expectations. Our season for high travel is upon us. Our demand for items are at it highest. We would like for you to reach out to our management staff for a personal apology. Please contact us at 334-288-3858 or email us at Office@holidayalabama.com. We look forward to hearing from you.

Greenville, South Carolina
Reviewed 15 June 2016

I travel extensively and have a good idea of what to expect for a hotel. I have stayed at this property in Montgomery multiple times at different times of the year and very happy with the experience and value. This a newer property, only a few years old and is run by owners who are also artists and architects who...

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Helpful?
Thank placestoseetoday
Curtis G, Manager at Holiday Inn Montgomery Airport South, responded to this review

We are pleased to know you enjoyed our property. Our Management team really appreciate our guest. We do strive hard daily to meet and exceed our guest expectations. Please come again. We welcome guest back to our property like your self. We put great effort into our service and property daily. Thanks so much

Reviewed 14 June 2016 via mobile

This property has a rude staff and a management team that chooses not to address the issues of their guests. We incurred an issue in the middle of the night. When I notified the front desk, they told me I would have to contact the manager. I attempted to several times, to no avail. I contacted IHG for help, and...

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Helpful?
Thank Olivia M
Curtis G, Manager at Holiday Inn Montgomery Airport South, responded to this review

We are sorry we did not meet your expectations. We have investigated your claim. The cleanliness, health issues and security are several top priorities at our hotel. We take great pride in all areas that were mentioned in your review. We have a 24 hours pest control service available to handle all of these types of complaints, reported to our...

Satellite Beach, Florida
Reviewed 4 June 2016

The staff was extremely friendly and accommodating. The bartender and chef were some of the nicest people. Our room that we checked into had been smoked in and they moved us right away. The A/C was not working in our new room but we were to tired to move again. Requested adjoining room and we did not get them and...

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Helpful?
Thank ReneeDail
Curtis G, Manager at Holiday Inn Montgomery Airport South, responded to this review

Thank you for your feedback of our property. As we spoke at check-out we really do our best to accommodate and exceed our guest expectation daily. If any service issues should arrive while you are staying with our property please inform our staff and we will do everything within our power to ensure your stay is enjoyable. See you again...

georgia
Reviewed 28 May 2016 via mobile

All the reviews were so positive and I was really hoping for a 4-5 star rating for this review. Check in was slow, and there are only 2 carts for the entire hotel. Our room, a bit on the cramped side, had two queens, but I found black hairs everywhere. They were in the tub, the toilet, the bedding (sheets...

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Helpful?
Thank igotyourback
Curtis G, Manager at Holiday Inn Montgomery Airport South, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies, our service levels at check-in and our room conditions are our number one top priority. Rest assured that these issues will be looked into. As you stated in your review we do have a lot of positive reviews, but we aim to...

Reviewed 3 May 2016 via mobile

Was a good stay friendly staff good food no real problems no atm anywhere near it but other than that was decent , could use more washers but was happy with my stay in would definitely stay there again

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Helpful?
Thank MartinTx361
Curtis G, Manager at Holiday Inn Montgomery Airport South, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We will take note of your request for more washer we do have a washer and dryer for our guest on propetry which is available to them 24hrs a day. Thanks again in advance Curtis Graves

Nashville, Tennessee
Reviewed 29 April 2016

Quick and painless check in, Room was clean and well appointed with a microwave, refrigerator and mini coffee maker. With it being 90 degrees outside, ac worked well. The only drawback as a business traveler, was no "express checkout" with the paid folio delivered to the room so I can submit my expense report quicker.

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Helpful?
Thank ransking_13
Curtis G, Manager at Holiday Inn Montgomery Airport South, responded to this review

Thank you so much for this review. This part of your review meant a lot to our staff (Quick and painless check in, Room was clean and well appointed with a microwave, refrigerator and mini coffee maker). We apologize for not meeting your expectation at check-out. We will take notice and inform our staff, so we may better service our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn--Full Service Hotel with Magnolia's Bar & Grill in Montgomery, Alabama is conveniently located on I-65 and only 5 miles from the Montgomery Regional Airport (MGM). Our full-service hotel is on the southern side of historical downtown Montgomery has the amenities to ensure your complete satisfaction. Families and business travelers alike will enjoy dining in Magnolia's Bar & Grill and or the convenience of room service. Relax in our indoor heated pool and enjoy the 24 hour Fitness Center. Our new Holiday Inn Montgomery hotel is perfect for families looking for lodging in Montgomery, AL. Our hotel is convenient to numerous local attractions, including the Selma, Montgomery Historic District, Downtown Entertainment District, Hank Williams Museum, Robert Trent Jones Golf Trail, and the Rosa Parks Museum. Other nearby attractions includes Montgomery Zoo, Alabama State University, and Huntingdon College. Business travelers in Montgomery will be impressed by the comfort and amenities of our new Holiday Inn Montgomery Airport South hotel. With easy access from I-65, our hotel is centrally located near downtown Montgomery and the Montgomery Regional Airport (MGM). Situated minutes from downtown Montgomery, our full service hotel offers you easy access to local companies including Hyundai Motor Manufacturing Plant, the Coca-Cola Bottling Plant, Maxwell Air Force Base, and the General Electric Plant. We hope to see you soon at our new hotel. ... more   less 

Additional Information about Holiday Inn Montgomery Airport South

Address: 96 Folmar Pkwy, I-65 South, Exit 164, Montgomery, AL 36105-5509
Region: United States > Alabama > Montgomery
Price Range: $145 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Montgomery Airport South 3*
Number of rooms: 90
Reservation Options:
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Hotel Style:
#3 Business Hotel in Montgomery
#6 Family Hotel in Montgomery
#7 Best Value Hotel in Montgomery
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Montgomery Airport South staff and other travellers.
7 questions
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Milton, Florida
over a year ago
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7 months ago
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Questions? Get answers from Holiday Inn Montgomery Airport South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had what Latonia called a "larger double room" and it was impressively spacious”
 of 5 bubbles , 22 Dec 2016 | Read review
“Higher Floor”
 of 5 bubbles jwcorbett, 18 Oct 2016 | Read review
“Always be nice to staff when travelling, it helps”
 of 5 bubbles placestoseetoday, 15 Jun 2016 | Read review
“Just ask if there are any free upgrades when you check in.”
 of 5 bubbles 961ronr, 4 Apr 2016 | Read review
“We were on the second floor and it was quiet.”
 of 5 bubbles allisonn121, 19 Jan 2016 | Read review
5 of 5