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Candlewood Suites Montgomery

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124 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Montgomery
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Showing 124: English reviews
Washington DC, District of Columbia
Reviewed 29 March 2016

I stayed in the 1 bedroom suite and it was awesome! There is a kitchenette in there & I love to cook! I had trouble turning on the TV but as soon as I called the front desk, the receptionist came and fixed it so quickly. I do appreciate that!

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Helpful?
Thank Endeya M
kynthia w, General Manager at Candlewood Suites Montgomery, responded to this review

Thank you very much for sharing your experience from your recent stay. I love to hear that the staff is working hard to make our guest happy. I am glad that you enjoyed the the setup of the room. Kynthia Wagner General Manager Candlewood Suites

Columbus, Georgia
Reviewed 8 March 2016 via mobile

It says free Bfast, not so much. 1.) no free bfast 2.) no daily room cleaning (by request) 3.) details, details, details (dish soap 4 kitchen would be nice, same with comp Bfast, and daily room cleaning should be standard) Despite managements lack of oversight, the 2 ladies at the front desk were rather accommodating and at least extend courtesies...

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Helpful?
Thank MileHighGovTraveler
IHGService, Guest Relations Manager at Candlewood Suites Montgomery, responded to this review

Dear MileHighGovTraveler, Thank you for taking the time to leave us with your feedback. I am pleased to know that we were able to meet your expectations when it comes to our staff's service. On the other hand, allow me to apologize if you may have experienced any inconvenience due to some of our amenities. Rest assured that it is...

Jacksonville, North Carolina
Reviewed 6 March 2016 via mobile

I stayed here for one night on a cross country drive from the carolinas to California. Let me start by saying the two women at the front desk were fantastic! They were friendly and helpful! By no fault of theirs The first room we were given smelt like vomit- they immediately fixed this and gave us another room. The beds...

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Helpful?
Thank adventuresofkambie
IHGService, Guest Relations Manager at Candlewood Suites Montgomery, responded to this review

Dear adventuresofkambie, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our front desk. However, we’re sorry we fell below your expectation regarding the pet policy. We will look into this concern. We take all reviews positive and negative very seriously, and...

Reviewed 31 January 2016 via mobile

I stay at the candlewood suites i enjoyed my stay there the front desk staff was very nice ..very nice and clean hotel what i like about there rooms are they have the dvd player in there rooms ..the hotel also have a snack room so you really dont have to go to the store ... They also have a...

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Helpful?
Thank Carlos W
kynthia w, General Manager at Candlewood Suites Montgomery, responded to this review

Thank you for sharing your thoughts about our staff . Happy to hear you enjoyed the DVD player in the room. The Cupboard is a great bonus that we have at the hotel. Customer service is the very important , so training the staff to always make each stay special. Kynthia Wagner General Manger

Auburn
Reviewed 20 December 2015

Went to Montgomery for work. Easy reservation. got to the hotel and Sabrina was awesome as the hostess. Quick checking. Clean room and quiet. I am happy to stay there even tho I stayed at Holiday Inn across the street all the time.

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Helpful?
Thank Rozi O
Michelle W, Manager at Candlewood Suites Montgomery, responded to this review

Good Evening Rozi: We are glad you enjoyed your stay while working in Montgomery, Alabama. We appreciate the feedback about the hotel and the service that Sabrina provided. We look forward to hosting you again if you are in the area. Safe Travels M. Wells Prad

Reviewed 2 December 2015

Front Desk Staff was very nice. First room had dirty sheets. Second room had wet carpet floors. When we moved to the third room the door was propped open with the safety lock. We went inside the room to make sure no one was in there. The bathroom smelled of cigarette smoke but I closed that door and turned on...

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Helpful?
Thank Tina B
IHGCare, Guest Relations Manager at Candlewood Suites Montgomery, responded to this review

Dear Tina B, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our front desk and for finding our location to be convenient. However, we’re sorry we fell below your expectation regarding the room condition and cleanliness. We will address these concerns....

Tuscaloosa
Reviewed 24 November 2015

I travel alot, and stay in a lot of mid-range hotel/motels. I like this place. I would stay here again in a heartbeat. It even smelled nice and clean, which is not always the case. Windows opened up a little, which let some pleasant November air. Cracker Barrel, Waffle House and Burger King a very short walk away.

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Helpful?
Thank Alabama Yankee 2
Michelle W, Manager at Candlewood Suites Montgomery, responded to this review

Good Evening We are glad you enjoyed your stay during your visit to Montgomery, Alabama the feedback provided was awesome and shared with the staff. If ever we can be your lodging provided again please let us know. Safe Travels M. Wells-Prad

Atlanta, Georgia
Reviewed 23 November 2015

The staff/front desk was so nice and understanding with us checking in around 11:30 pm with no reservations. The hotel room was very clean and well designed. My husband and I will be traveling here again. Only upset, no toothpaste on property nor at sister property down the street, The Holiday Inn Suites.Thanks! S.

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Helpful?
Thank Sfall0229
Michelle W, Manager at Candlewood Suites Montgomery, responded to this review

Good Evening Stalli229 We are glad you enjoyed your stay while in Montgomery, Alabama I am glad that we were able to be your lodging provider while traveling. I am very sorry that we did not have any toothpaste at that time and that has been addressed. We look forward to being your lodging provider in the future if and...

Canton, United States
Reviewed 23 October 2015

We stopped here on our way to Florida. Having never stayed at a Candlewood property, we weren't sure what to expect. We found friendly, helpful front desk staff, a super comfy bed and a clean room. Our room was quiet, and we almost overslept!

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1Thank Steve F
Michelle W, General Manager at Candlewood Suites Montgomery, responded to this review

We are so glad you enjoyed your stay when you were traveling through town. We look forward to providing you lodging assistance again in the future. Thanks for staying with us. M. Prad

Selma, Alabama, United States
Reviewed 10 October 2015 via mobile

I was given the rate of a suite and thats what I paid for but upon check in I was given a standard room a at suite price. I was told the next day that it was the clerk's fault and she should have known the difference. I have never been to this hotel so i thought that was the...

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Helpful?
Thank Diane T
IHGCare, Guest Relations Manager at Candlewood Suites Montgomery, responded to this review

Dear Diane T, Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide a superior accommodation and excellent service. However, it is disappointing to know that the room type received did not live up to your expectations...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located within walking distance of The Shoppes at Eastchase and Colonial Bank Headquarters, and only minutes from Auburn University at Montgomery, Maxwell AFB and Gunter AFB, Candlewood Suites at Eastchase extended stay hotel is the perfect alternative to corporate apartments.At Candlewood Suites, we put the amenities in your room. Cook meals in the fully equipped kitchen, or relax in the overstuffed recliner while watching movies from our free movie library. ... more   less 

Additional Information about Candlewood Suites Montgomery

Address: 9151 Boyd Cooper Pkwy, and Eastchase Parkway, Montgomery, AL 36117-7581
Region: United States > Alabama > Montgomery
Price Range: $123 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Montgomery 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Candlewood Suites Montgomery Hotel Montgomery
Montgomery Best Inn
Best Inn Montgomery
Hotel Style:
#20 Business Hotel in Montgomery
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Questions & Answers

Questions? Get answers from Candlewood Suites Montgomery staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have more than one adult traveler, pay for a double queen.”
 of 5 bubbles brendad443, 11 Nov 2016 | Read review
“Choose Non-Smoking!!”
 of 5 bubbles doctall41, 30 Aug 2016 | Read review
“Great recliners and full size kitchen”
 of 5 bubbles PlatformPM, 31 May 2016 | Read review
“Everyone seemed to have good rooms!”
 of 5 bubbles AMMCPA, 7 Apr 2016 | Read review
“The highest floors are the best”
 of 5 bubbles endeyam2016, 28 Mar 2016 | Read review
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