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Country Inn & Suites By Carlson, Montgomery East

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Country Inn & Suites By Carlson, Montgomery East
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189 Reviews from our TripAdvisor Community

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Showing 188: English reviews
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Reviewed 1 week ago

Dirty bathtub, dirty pool, dirty spa, dirty carpet. If you like smelling cigarette smoke, this hotel is for you. Hallways smelled of smoke. Shower curtain rod falling down. No cups for juice during breakfast and no one to replace them. Microwave and refrigerator shoved in small corner No table by beds. Mopping of floors during morning rush to check out...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Y3874MWnancyb
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Montgomery East, responded to this review

Thank you for reaching out to us. We apologize for the multiple issues you've encountered in regards to the cleanliness of the hotel and the amenities of your room during your stay. Your feedback will be forwarded to the hotel management for improvements. We hope for another chance to have you as our guest at any of our Country Inn...

Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank davidwG9056YG
Mobile, Alabama
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank tonywP9190HQ
Valley Stream, New York
Reviewed 2 weeks ago

This hotel was the worst place to stay!! Unkempt room! The room was littered with unvacuumed paper and debris! What a filthy place!!! The pipes knocked all night. Lights didn't work! Carpet was nasty!

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Helpful?
Thank Melwyn Bob M
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Montgomery East, responded to this review

Thank you for reaching out and writing your review. We are sorry that you were not satisfied with the accommodations and cleanliness of your room, such as the carpet and the lighting. Also, we apologize for the noise issues you've encountered during your stay. Your feedback will be forwarded to the hotel management to ensure all guest rooms are up...

Montgomery
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank lasundiar
Grand Rapids, Michigan
Reviewed 2 weeks ago

This hotel is falling apart. It has a strong tobacco smell. The halls and rooms are dingy. All furniture items are hanging and have large dents. The door inside was handing by a piece of wood. The floor was carpeted over big holes in the floor. The windows was partial opaque. The bathroom is a small closet. The breakfast was...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Amanda H
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Montgomery East, responded to this review

Thank you for leaving a review. We apologize that you were not satisfied with the condition of the hotel during your stay. Also, we are sorry that you were not pleased with the accommodations of your room, such as the bathroom, furniture, floor, and the windows. Moreover, we are saddened that we were not able to meet your expectations with...

Baton Rouge, United States
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Dora T
Reviewed 3 weeks ago via mobile

Our group of 32 were warmly welcomed, we immediately requested a conference room and were ushered right in. The staff was not only courteous, but genuinely interested in the students and the details of our adventure. Logistically, showers were hot, beds were comfortable, rooms were clean and breakfast was good. Desmond was especially wonderful and attentive to our group! We...

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Helpful?
Thank Kandi G
Reviewed 3 weeks ago via mobile

The hotel is in need of major updates. Everything is old and in need of fresh paint and updating. We stayed in room 133 and I swear there were elephants above us. All night we heard stomping, the only time it stopped was when I beat on the ceiling. We were unable to get a full nights rest because of...

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Helpful?
Thank Msmattox
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Montgomery East, responded to this review

Thank you for writing a review. It is good to know that you were delighted with the service you received from our staff. On the other hand, we apologize that you were not satisfied with the condition and amenities of the hotel during your stay. Also, we understand how important a good night's sleep is and apologize for the noise...

Urbandale
Reviewed 3 weeks ago

Country Inns are always good places to stay. This place was clean and neat. The room was also clean and neat. The beds were very comfortable. The free breakfast in the morning was very good. The staff was very helpful and friendly. I'm a Club Carlson member (for years) and was given an upgraded room. The front desk person was...

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Helpful?
Thank Gail W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Style & Convenience at out Montgomery East HotelLocated just off I-85 in the heart of Montgomery's fastest-growing area, the Country Inn & Suites Hotel Montgomery East offers comfortable hotel rooms, convenient services and the perfect location in Montgomery for business and leisure guests. Our hotel's outstanding guest rooms and suites put you within reach of Montgomery East’s growing retail and dining district. Visit popular local attractions including the First School of Flight and Civil Rights Memorial. Business guests can benefit from the close proximity to Montgomery Regional Airport. Take advantage of convenient amenities like free high-speed Internet access, a heated indoor pool and complimentary free breakfast. Stay in the heart of Dixie at the charming Country Inn & Suites hotel in Montgomery, Alabama (AL). ... more   less 

Additional Information about Country Inn & Suites By Carlson, Montgomery East

Address: 5155 Carmichael Rd, Montgomery, AL 36106-2905
Region: United States > Alabama > Montgomery
Price Range: $110 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Montgomery East 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Country Inn & Suites By Carlson, Montgomery East Hotel Montgomery
Country Inn And Suites By Carlson, Montgomery East
Country Inn Montgomery East
Montgomery Country Inn
Hotel Style:
#16 Business Hotel in Montgomery
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Montgomery East staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Montgomery East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away!!!”
 of 5 bubbles melwynbobm, 13 Mar 2017 | Read review
“Choose the other location on Exit 9”
 of 5 bubbles kwillw, 7 Nov 2016 | Read review
“Choose a different hotel”
 of 5 bubbles lam748, 12 Oct 2016 | Read review
“Great for small family.”
 of 5 bubbles kennethf423, 3 Aug 2016 | Read review
“Find another hotel, I don't advise you to stay here.”
 of 5 bubbles U2074DLsharonr, 31 Jul 2016 | Read review
5 of 5