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Homewood Suites by Hilton Montgomery

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Homewood Suites by Hilton Montgomery
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574 Reviews from our TripAdvisor Community

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Showing 573: English reviews
Houston, Texas
Reviewed 12 August 2016

I was promised 2 cribs during the reservation process and upon arriving for check-in was provided with a single pack n play which was in terrible condition. After traveling with 4 kids for 12+ hours, this was a problem I didn't want to deal with and definitely not worth the extra money for suite accommodations.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 480maryellenb
Francine M, General Manager at Homewood Suites by Hilton Montgomery, responded to this review

Dear 480maryellenb Thank you for taking the time to post your comments about your recent stay. We are so sorry that we were not able to provide your requests upon check in; we do not provide cribs, only the pack n plays but we are sorry that was not in good condition. We hope that you will return to give...

Reviewed 12 August 2016 via mobile

This is a very nice, convenient and reasonably priced hotel in the Hilton family. Check in via Hilton Honors app is fast. The service at check in and check out was enthusiastic and friendly. Hilton hotel quality standards apply. Rooms are clean and spacious. Bed is comfortable. Breakfast is decent and included. I would definitely stay here again.

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Helpful?
Thank Michael S
Francine M, General Manager at Homewood Suites by Hilton Montgomery, responded to this review

Dear Michael S, Thank you so much for such a wonderful review! I am glad that you were able to use the Hilton app for a fast and efficient check in. Please come back to see us soon! Sincerely, Francine, GM

Seattle
Reviewed 9 August 2016

Have stayed twice at this hotel. Rooms were clean, bed was comfortable and staff were friendly on both occasions. Internet works well and breakfast and evening socials make it a pleasant place to stop in Montgomery! Very convenient to highway and stores!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Wendy C
Francine M, General Manager at Homewood Suites by Hilton Montgomery, responded to this review

Dear Wendy C, We are so glad that you and your family returned to stay with us at Homewood Suites Montgomery. Thank you for taking the time to post such a wonderful review. We hope that you will return to see us soon! Sincerely, Francine, General Manager

Montgomery, Alabama
Reviewed 8 August 2016

Stayed here during my orientation. The breakfast was great to eat before leaving. Then when I returned there was dinner at 5. The staff was nice and friendly. My room was very clean. If I ever needed anything the staff was there to help in anyway possible. Would recommend!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 168brandyr
Francine M, General Manager at Homewood Suites by Hilton Montgomery, responded to this review

Dear 168brandyr, Thank you so much for choosing Homewood Suites Montgomery during your recent stay for your orientation. We are so glad to hear that you enjoyed the breakfast as well as the dinner and the clean comfortable room. Thank you for your service as a Nurse; we were glad to make you feel at home during your stay. Sincerely,...

Vestavia, United States
Reviewed 3 August 2016

Everyone was very helpful and was taken care of this time. Staff was very helpful and friendly and actually came through when I asked for something. Will definitely come back and stay. Have been coming here for years.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Michelle H
Francine M, General Manager at Homewood Suites by Hilton Montgomery, responded to this review

Dear Michelle H, Thank you so much for continuing to choose Homewood Suites Montgomery each year. We love hearing from our guests, especially those who have become a part of the family. We appreciate your business and appreciate the opportunity to serve you. Please come again soon! Sincerely, Francine, General Manager

Tampa, United States
Reviewed 3 August 2016

Service is not good. Food at breakfast is low quality. They serve in foam cups and placed. with cancer causing toxins getting into your hot food. Basic items lacking. Management not updating services.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Steven M
Francine M, General Manager at Homewood Suites by Hilton Montgomery, responded to this review

Dear Steven M We are sorry we were not able to provide you with a better quality of service. We are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a great stay. Thank you for your feedback and we hope...

Montgomery, United States
Reviewed 3 August 2016

Due to flight delays from weather, I arrived after 2am, and the front desk was VERY accommodating! Room was clean and comfortable. Hotel was quiet. A very pleasant place to go when I was stressed and tired from travel issues.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Emily L
Francine M, General Manager at Homewood Suites by Hilton Montgomery, responded to this review

Dear Emily L, Thank you for taking the time to let us know about your experience at Homewood Suites Montgomery. We are so glad that you were able to get to your suite to relax after a long travel day. We can't wait to welcome you HOME again. Sincerely, Francine, General Manager

Montgomery, United States
Reviewed 3 August 2016

Room not ready upon arrival, no bedspread on bed. Have stayed at this site numerous time in past 3 years. Not sure I will return. Very Disappointing! Independent Opinion - I certify that this review is my genuine opinion of this hotel, and that I have no personal or business affiliation with this establishment, and have not been offered any...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Demetri G
Woodstock, Canada
Reviewed 2 August 2016

It is a nice hotel in a good area off the main road. The outdoor sitting area is a great place to relax. The room was nice and a full sixe fridge was nice to have. We only stayed one night at this hotel. They had a mix up in the type of room we had and they fixed it...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Randy G
Francine M, General Manager at Homewood Suites by Hilton Montgomery, responded to this review

Dear Randy G, Thank you for your recent stay at Homewood Suites Montgomery. We are so glad that we were able to immediately fix the mix up with your room so that you could quickly get to your suite. We hope that you will return soon and stay even longer. Sincerely, Francine, General Manager

Lake Jackson
Reviewed 2 August 2016 via mobile

Great stay. Check in easy. Rooms perfect size for long stay. Breakfast choices change daily. Great staff. Laundry room busy on weekends. Pool clean. Parking easy and plenty. Only issue was hallway AC not working but being worked on. Great location from 85. Easy on easy off.

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Helpful?
1Thank RingerT
Francine M, General Manager at Homewood Suites by Hilton Montgomery, responded to this review

Dear RingerT, Thank you for choosing Homewood Suites Montgomery during your recent stay in the area. We are happy to hear that you enjoyed your spacious suites, great food and friendly service. We hope to continue to be your hotel of choice whenever you are in the area. Sincerely, Francine, General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Homewood Suites by Hilton® Montgomery hotel in Alabama is designed to surround you with the feeling of being close-to-home, whether you're here for a few days or you're planning an extended stay. Located in secluded Interstate Park Office Park, our hotel offers central accommodations that's just a short drive from some of Montgomery's main attractions. ... more   less 

Additional Information about Homewood Suites by Hilton Montgomery

Address: 1800 Interstate Park Dr, Montgomery, AL 36109-5432
Region: United States > Alabama > Montgomery
Price Range: $155 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Montgomery 3*
Number of rooms: 91
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Montgomery Hotel Montgomery
Homewood Suites Montgomery
Homewood Montgomery
Montgomery Homewood Suites
Hotel Style:
#2 Business Hotel in Montgomery
#2 Family Hotel in Montgomery
#4 Romantic Hotel in Montgomery
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Montgomery staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Montgomery staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good for business, free breakfast and dinner social”
Lppmyst, 18 Apr 2017 | Read review
“Quiet rooms from outside noise”
ckr2k7, 14 Jan 2017 | Read review
“second floor is very quiet”
204DanC, 4 Oct 2016 | Read review
“I stayed in Room 113 - main floor. It's roomy and I'm close to two different exits and not far from the meeting room.”
michellerT2522WL, 12 Sep 2016 | Read review
“Ask for a room in the back. its much quieter and you can get to your car quicker via the back elevator”
Pittsburgh2SC, 11 Sep 2016 | Read review
5 of 5