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Home Towne Suites - Montgomery

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Home Towne Suites - Montgomery
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92 Reviews from our TripAdvisor Community

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Showing 86: English reviews
Chicago, Illinois
Reviewed 8 August 2016

My father walked into his room after checking in and there were roaches scattering all over the room. He immediately informed the front desk that he would not be staying there. I do not recommend this hotel at all out of fear of having roaches crawling all over you. Find a different hotel.

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Helpful?
1Thank Monique201401
Alyssa B, Public Relations Manager at Home Towne Suites - Montgomery, responded to this review

Hi Monique, thank you for your comments about your father's stay. We apologize of the condition of his room upon arriving and have addressed those issues with the hotel management team.

Reviewed 24 July 2016

Coming from a person that travels on a regular basis, Hometown Suites in Montgomery, AL was pretty descent. I am not going to say excellent, but I will say that I have stayed in much worse places. The positives of this place is that you get a kitchenette. I like knowing I can cook my own meal if need be....

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Helpful?
Thank John G
Alyssa B, Public Relations Manager at Home Towne Suites - Montgomery, responded to this review

Hi John, thanks for your review. We're glad you had a comfortable stay with us and look forward to serving you in the future!

Reviewed 9 July 2016

I've stayed in this Home-Towne Suites (HTS) a number of times as a business traveler (pressure to keep my expenses as low as possible.) The facility had become so bad that I abandoned it for at least the last 6-8 months. I recently had last minute travel, and found my new "regular" hotel sold out; so I gave this HTS...

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1Thank Joseph D
Alyssa B, Public Relations Manager at Home Towne Suites - Montgomery, responded to this review

Dear Joseph, thank you for your candid review about your stay. We value your feedback and use it to improve upon our guests experience. I appreciate your comments about the atmosphere of the property. I'm pleased to let you know that within the next few months, our property will be receiving many upgrades, including new mattresses, appliances, carpet, and much...

Madisonville, Kentucky
Reviewed 30 June 2016 via mobile

Our first issue was that we wouldn't be checking in until 12:30-1:00 in the morning. I emailed the hotel because there was a confusing confirmation I received after booking. She told me I would have to see the security guard to let us in. I thought that was strange. When we arrived, their office was closed. We had to wait...

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1Thank Karen R
A TripAdvisor Member
Level Contributor
3 reviews
1 helpful vote
Reviewed 28 June 2016 via mobile

Took over an hour to check in because of an uncaring staff and two customers complaint of bugs and no room maintenance. There were no towels for the whole place. It seemed like the staff had their friends doing the laundry. Very old furniture and I doubt the linens were actually changed. It looks like they just make the beds...

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1Thank A TripAdvisor Member
Reviewed 19 June 2016

I traveled with 2 children and 2 adult, I booked suites with 2 queen bedrooms. I got a room as I expected, full furnished with kitchenette. The location is perfect, close to some restaurants. The staff was nice. However the hotel seems an old in term of building and its facilities.

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1Thank Agus A
Reviewed 18 June 2016 via mobile

I would advise everyone to make sure your room is bug free. After spotting several roaches I was moved to a different room only to run into the same problem. I spoke with the manager and I'm waiting on a refund.

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1Thank Lakeisha P
Aiken, South Carolina
Reviewed 15 June 2016 via mobile

I failed to read all the reviews before booking. Never again will I do that. This is not a hotel but more like low income housing. The guy in the parking was nice enough to show us his underwear (pants down around his ankles). The room seemed clean but I did see several roaches. The AC didn't work well and...

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1Thank Sarah M
Reviewed 14 June 2016 via mobile

My son and I just recently stayed here. There were roaches in the bathroom. The room was supposed to be non-smoking ,but someone smoked in there.The gym looked better in the photos and when you went in it was very small. The bike machine was broke. There was also hairs on the bathroom counter. There was also people just hanging...

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Thank Shelley C
Reviewed 24 May 2016 via mobile

Well if you want to hang with the hood boys this is the place... Great price, 2 bedroom with a kitchen but honestly I don't feel safe... For a Monday night the party outside didn't die down until about 330am... It is absurd to have to deal with not to mention the hood boys asked my father and husband if...

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1Thank Km M

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the capital of Alabama, Home-Towne Suites of Montgomery offers affordable extended stay lodging accommodations for business and family travelers. Home-Towne Suites of Montgomery features spacious suites comfortably furnished and equipped with full kitchens and living areas. This suites full kitchen includes a 4 burner stove top with oven, a dishwasher, and a toaster. The hotel boasts a friendly staff and excellent customer service as well as easy access to Interstate 85 (Dr. Martin Luther King, Jr. Expy) which brings you to downtown Montgomery in less than 10 minutes. For added convenience, the hotel provides free parking, Wi-Fi and premium cable TV. Guests also enjoy 24-hour access to the onsite laundry facility and vending area. ... more   less 

Additional Information about Home Towne Suites - Montgomery

Address: 5047 Towneplace Dr, Montgomery, AL 36106 (Formerly Crestwood Suites of Montgomery)
Region: United States > Alabama > Montgomery
Price Range: $77 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Home Towne Suites - Montgomery 2*
Number of rooms: 95
Reservation Options:
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Also Known As:
Towneplace Suites Montgomery Hotel Montgomery
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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