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Hampton Inn & Suites Montgomery-Downtown

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Hampton Inn & Suites Montgomery-Downtown
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622 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Montgomery-Downtown
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Showing 615: English reviews
New York
Reviewed 2 weeks ago

Terrific one night stay. This hotel is so very clean. Quick and easy check-in and check-out. Valet service was easy and very friendly, as well as helpful. King room was very large and comfortable with great view. Nice breakfast options. Also appreciated the noon check-out so we could do some touring of the city before leaving town. No issues, no...

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Helpful?
Thank Melissa W
Cumming, United States
Reviewed 2 weeks ago

You cannot teach staff to "care" when they simply do not. Second stay in four months. Multiple issue, most of which could be looked past. However, the total inability to divided a bill is unacceptable. Especially when pretending to do so and then overcharging one or both cards. Good news, will never have to worry that, at this hotel, ever...

Review collected in partnership with Hampton
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Thank A7707RImarke
London, United Kingdom
Reviewed 2 weeks ago via mobile

We were in town from London for a wedding and everyone at the Hampton Inn went above and beyond to make sure our stay was comfortable. As the hotel is downtown, it is also close to lots of nightlife and other amenities which was particularly useful as we did not have a car during our stay in Montgomery. Special shout...

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Thank PusherLove
Saint Augustine Beach, Florida
Reviewed 3 weeks ago

A very nice hotel and the staff were extremely courteous and helpful. There is no parking lot available, only paid valet or street parking. Although I had no problems while parking on the street, I would have preferred a hotel parking lot.

Review collected in partnership with Hampton
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Thank AlaLEW
Sylacauga, United States
Reviewed 4 weeks ago

Everything was nice and pleasant and in walking distance I look forward to stay at this location again and again in the near future. The staff is always nice and very pleasant whenever you are coming or going. No matter what time day or night you are still greeted with a pleasant smile. I would recommend any one to stay...

Review collected in partnership with Hampton
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Helpful?
Thank 84margaritac
New York City, New York
Reviewed 5 weeks ago

Definitely ask for an 01 or 02 room. I'm in an 09 and it's aiight but sort of meh. The air conditioner is loud and squeaky so I had to turn it off. I asked a few times if they could move me (I'm here 2 nights) and they can't/won't since they're sold out...but why not move me today before...

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Helpful?
Thank Anne K
Debbie B, Manager at Hampton Inn & Suites Montgomery-Downtown, responded to this review

Good afternoon Ms. Anne, We are sorry that we were not able to accommodate you for your two night stay. Please let me assure you that this is not how we are here. I hope that you please give us another chance if you are ever in the area.

New Kent, Virginia
Reviewed 22 March 2017

We needed a hotel for one night convenient to the downtown attractions, Rosa Parks Museum, Dr. King Church and Parsonage, etc. Anyway, after reading reviews, I chose the Hampton Inn Downtown.....right choice! We were greeted by a friendly young man, who took care of parking our car ($13.50/day), then we were greeted by a friendly lady at check in. Our...

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Helpful?
Thank ettavau
Chester
Reviewed 21 March 2017

Stayed here for one night whilst travelling to Atlanta. Loved the feel of this hotel from the moment we stepped through the door. We parked at the back of the hotel and walked round to the lobby - once you have checked in there is a door directly from the car park. Easy check in with friendly staff. Room was...

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Thank KerrieL
Mobile, Alabama
Reviewed 17 March 2017

Room was clean and staff friendly and helpful. Heating and cooling were inadequate. Shower was cool, not hot. Toilet was slow to fill. Fitness center was small. Price was high enough to command more functional hotel.

Review collected in partnership with Hampton
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Thank 230ronaldf
Debbie B, General Manager at Hampton Inn & Suites Montgomery-Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience during your stay at the Hampton Inn and Suites Downtown Montgomery. Your feedback and comments are incredibly important to me and our team. I am so sorry that your guest room had several deficiencies and was not up to our Hampton standards. I assure you this was...

Convent Station, New Jersey
Reviewed 12 March 2017

I recently stayed 3 nights at this hotel, attending my son-in-law's graduation from Air Force Officer Training School. The location was excellent. The staff was friendly. But they were completely unable/unwilling to deal with a major issue we had: the air conditioning/ventilation in our room was broken the entire stay. The outside temperature reached 79 degrees one day and so...

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2Thank wjfjr13
Debbie B, General Manager at Hampton Inn & Suites Montgomery-Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience regarding your recent stay at the Hampton Inn & Suites Downtown Montgomery. Your feedback is very important to me and greatly appreciated. I am deeply sorry that the air conditioning in your guest room was faulty. I have shared your comments with our apporiate team members to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Set in the heart of downtown Montgomery, this hotel is located in the fascinating historic district. Explore Montgomery's interesting history or treat yourself to an afternoon of shopping. Visit the Civil Rights Memorial & Center, admire the Confederate War Memorial, or walk the historic Selma to Montgomery National Historic Trail. This hotel in Montgomery also puts you within walking distance of the Hank Williams Museum, and just minutes from the Alabama Shakespeare Festival grounds. Play a game at Robert Trent Jones Golf Trail or stroll through Fort Toulouse/Jackson Park. Each room comes with an always clean and fresh Hampton bed(R) and complimentary WiFi to help you stay connected. Enjoy our free hot breakfast each morning, stay active in our fitness room, or stay productive at our 24 hour business center. ... more   less 

Additional Information about Hampton Inn & Suites Montgomery-Downtown

Address: 100 Commerce Street, Montgomery, AL 36104
Region: United States > Alabama > Montgomery
Price Range: $177 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Montgomery-Downtown 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Hampton Inn & Suites Montgomery-Downtown Hotel Montgomery
Hampton Inn And Suites Montgomery-Downtown
Hampton Inn Montgomery
Hotel Style:
#9 Business Hotel in Montgomery
#10 Family Hotel in Montgomery
#12 Romantic Hotel in Montgomery
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Montgomery-Downtown staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Montgomery-Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room on Commerce Street was perfect.”
MotorCyklMikl, 24 Apr 2017 | Read review
“Suggest upper floor room on interior wall.”
jh667, 18 Apr 2017 | Read review
“Higher floors offer best views.”
ettavau, 21 Mar 2017 | Read review
“Hank Williams Suite is worth staying!”
Liylly, 1 Mar 2017 | Read review
“Stay away from the side of the hotel that has the bank of air conditioners / heating units.”
dlharney, 14 Feb 2017 | Read review
5 of 5