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The management of this property make extra effort to exceed the guests' expectations. The breakfast room becomes a lounge in the evenings. There was a manager's reception with wine, beer, and snacks on the evening I arrived. The hotel has obviously been recently renovated. Everything...More
1 night stay on a recent business trip. Hotel is up to par with IHG standards.
Service at reception was good and was on my way to the room quickly. Room was well equipped. WIFI is free of charge and free breakfast is included.
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Opelika AuburnResponded 26 September 2016
I appreciate you taking the time to comment about your recent stay at our hotel. Providing excellent customer service and comfortable stay are some of the things we pride ourselves in, it is pleasing to read that you had a commendable stay. Your...More
My husband is a platinum member of Holiday Inn so we've stayed at a lot of them. This one was not a stand out. The spa was closed which was a very disappointing and the pool was cold and small. We spent a lot of...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Opelika AuburnResponded 31 August 2016
Thank you for your patronage as an IHG Rewards Club Platinum member and for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the cleanliness of our room and the service...More
I'm really not sure how this hotel is getting rave reviews. It is very run down and not very clean. The lobby area seemed OK but our room was pretty awful (especially for $126/night). I'm glad we only stayed one night. The beds are horribly...More
1 Thank Tracey F
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Opelika AuburnResponded 10 July 2016
Dear Tracey F,
Thank you for taking the time to share your recent experience at our hotel. While we are pleased that our location served its purpose for your travel needs, it is disheartening to learn about your dismay towards the overall state of the...More
....I stayed here 2 years ago for my niece's wedding and was not happy with this Holiday Inn Express. However my niece and family live in Auburn and I'm an IHG Rewards member and after my past review the management asked me to give them...More
1 Thank Vinnie1973
Response from OpelikaHotelStaff, General Manager at Holiday Inn Express Hotel & Suites Opelika AuburnResponded 15 June 2016
Dear Valued Guest:
First, let me apologize for my staff and I not exceeding your expectations during your stay with us. We were having issues with the pool during the time of your stay and have since repaired the problem. We have also added more...More
US$104 - US$208 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Business Hotel in Opelika
#5 Family Hotel in Opelika
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express Hotel And Suites Opelika Auburn