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The first thing was the upstairs inside hallway with broken ac because it was 100 degrees in the hallway. We had two rooms one we had to change because you could walk in without key. My room was dusty, overspray paint on windows, missing safety...More
I appreciate the Red Roof brand. This motel is undergoing renovations and the room I was in was excellent. Very spacious and clean. A great value for travel, especially with pets. Its a good place to stay for the value!
It just seems like the recent renovation needs to be finished and cleaned up. The staff was friendly and helpful but there were a lot of little things that made our overnight stays on two successive weekends less than satisfying.
During our first stay on...More
We stayed here March 30th, 2017. The evening staff were friendly and helpful when we had to change rooms due to several problems. The morning staff was a different story. They have a small breakfast there and we couldn't find some of the items. (Waffle...More
Management response:Responded 18 April 2017
we apologize for your inconvience and we didn't call anyone a liar that is something we would not do ..we did investigate your complaint by looking into our video system and only let you know whom the person was that you were insinuated was a...More
The bugs in our room and the way asking to speak with a manager was handled by front desk worker named DEANNA were my biggest issue. We had to switch hotel rooms at 3:15am because the 2 bugs I killed upon arrival (which I chose...More
Thank Brooke O
Management response:Responded 21 November 2016
I am responding to this complaint with the notification that I am the GM and my name is DeAnna in which a front desk used my name and is no longer employed with our company for doing so and not handling the complaint in a...More
US$76 - US$202 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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