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Phoenix V

02/04/2017 03/04/2017
1 room 2 adults 0 children
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Phoenix V
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522 Reviews from our TripAdvisor Community

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Showing 522: English reviews
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Johnston City, Illinois
Reviewed 2 days ago NEW

Excellent week at Phoenix V, and Orange Beach. This is our 6th trip to Alabama, it has become a tradition. The staff at Phoenix V were very attentive, courteous, and professional. Our room was perfect for our family, and very clean. The kids enjoyed plenty of basketball, tennis, and of course the beach! This is our third stay at a...

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Helpful?
Thank Kurtis H
Brandon, Mississippi
Reviewed 2 days ago NEW

All is very nice there, weather was cold unfortunately. The only negative is the DISH TV system. Lots of trouble getting the TV in our room to work. The one in the main room worked pretty good. Nice kitchen and balcony areas.

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Helpful?
Thank Melissa R
Woodstock
Reviewed 3 days ago NEW

Have stayed at several Phoenix properties, first time we have been disappointed.Jacuzzi & indoor pool were cold, screen door was leaning on balcony wall, electrical short in lamp and musty smell in room.

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Helpful?
Thank Julia P
Humble, Texas
Reviewed 3 days ago NEW

The condo was very clean and neat. The amenities were great for the family. I loved the fact there were grills at the pool area for us to use. Bathrooms in the public areas were kept very clean. All staff members were very nice. Even some construction workers that were working in some of the units were very courteous and...

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Thank 975kristin
Grenada, Mississippi
Reviewed 6 days ago NEW

Our whole family, our kids, their spouses and our grandchildren had 2 3-bedroom condos. They were in the same floor which was s good thing. The only bad thing was they were on opposite ends of the floor. We did a lot of walking back and forth. The condos were both corner places which meantbwe had a large balcony! Very...

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1Thank Susan D
Minneapolis, Minnesota
Reviewed 1 week ago NEW

Please with our visit. Grand Children were very excited with the condo and your unit. One thing that was different from our visit some years ago, closing down was so much easier. One thing that we found unusual was there wasn't even a salt and pepper shaker in the unit. Some of the basics should be made available.

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Helpful?
Thank richter_aedi
Biloxi, Mississippi
Reviewed 1 week ago NEW

The condo itself was nice, clean and relaxing. The staff at the desk were very polite and helpful. However, the policies and practices of the management company were not focused on customer service. For example, they do not provide dish soap for handwashing dishes. This is not customary in my experience and probably explains why we found dirty (greasy) pans...

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Helpful?
Thank Q1075NPsamm
JanetBrettRobinson, Guest Relations Manager at Phoenix V, responded to this review

Q1075NPsamm: I am happy to read you and your family enjoyed your stay here in a clean and relaxing condo. Our lobby staff works hard to welcome guests to Phoenix V and we appreciate your compliments. I also appreciate the ability to respond to some of your other comments to clear up some misconceptions. Firstly, Brett Robinson supplies a starter...

Webster WI
Reviewed 1 week ago NEW

The weather was warmer than usual this year, most days in the 70's. Lots of wind as usual. It was good for recuperation; the apt was quiet and relaxing. We 've been in the same building for a few years and have become acquainted with many of the other sno-birds. It's a community within a community. The kitchen was well...

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Thank bill417
Jamestown
Reviewed 1 week ago NEW

Had to call front desk and security promptly took care of the situation but had to deal with them the entire time. We left a day early because lack of sleep due to neighbors. Also linens were"nt as clean as should've been.

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Thank Keith G
Kokomo, Indiana
Reviewed 1 week ago

Wonderful facility with an outstanding staff. Pools -- indoor and out, , hot tubs, handball court, exercise room, tennis courts, pickleball court, shuffleboard, and a gorgeous beach and warm gulf waters just outsied the back door!

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Thank bgbeaton

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02/04/2017 03/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
Phoenix V is a Gulf-front condominium on the sugar-white sands of Orange Beach. The property features 1-, 2- and 3-bedroom, fully furnished units that can sleep anywhere from 4 to 10 people, depending on the unit. A full-time, on-site staff is ready to assist Brett/Robinson renters. Amenities include an indoor pool, an outdoor pool, racquetball courts, a half-court basketball court, lighted tennis court, hot tubs and saunas, a children's splash pad/water park, a fitness room, gazebos, and barbecue grills in addition to free Wi-Fi and on-site security. The building is located 5 miles east of Hwy. 59 and is centrally located around many restaurants, shops and local attractions in Orange Beach and neighboring Gulf Shores. (Courtesy note: Parking is limited. A one bedroom condo will be issued one car pass. A two or three bedroom will be issued a maximum of two car passes.) ... more   less 

Additional Information about Phoenix V

Address: 24400 Perdido Beach Blvd., Orange Beach, AL 36561
Region: United States > Alabama > Orange Beach
Price Range: $320 - $1,037 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Phoenix V 3.5*
Number of rooms: 227
Also Known As:
Phoenix v Hotel Orange Beach
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Questions & Answers

Here's what travellers have asked, with answers from Phoenix V staff and other travellers.
9 questions
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Questions? Get answers from Phoenix V staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor was a good choice. Elevators were timely and noise was low.”
 of 5 bubbles juliapH6685UX, 21 Mar 2017 | Read review
“no, need to clean the linens after each guest leaves”
 of 5 bubbles KeithG764, 17 Mar 2017 | Read review
“B-R is improving the exterior of the building but much more can be done to improve individuals units by setting mandates for the unit owners to follow.”
 of 5 bubbles charlesbC3482DK, 11 Mar 2017 | Read review
“Needs updating. Old carpet , old kitchen ”
 of 5 bubbles 988karenq, 10 Mar 2017 | Read review
“Now dresser space in unit.”
 of 5 bubbles Codeross, 10 Mar 2017 | Read review
5 of 5