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Phoenix IV

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Phoenix IV
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161 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Trussville, Alabama
Reviewed 8 November 2016

Would recommend , our room had perfect view (3rd floor) Hope to stay there again..hopefully next year😊 Easy access to every thing and clean.., only down side it needed a little update..but overall the perfect place for a little R & R

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Helpful?
Thank Jane W
brett_robinson_al, Manager at Phoenix IV, responded to this review

Thank you for the fantastic review! We look forward to welcoming you all back! - Brett/Robinson Social Team

Searsport, United States
Reviewed 2 November 2016

Had a great time with my family. We each rented condos, had good visits with my folks and family dinners each night, and walks on the beach the perfect vacation. We all agreed to meet next year. I already have my next rental picked out.

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Helpful?
Thank Carolyn K
brett_robinson_al, Manager at Phoenix IV, responded to this review

Yay! We are so glad you enjoyed your family reunion vacation. Thank you all so much for staying with us! We can't wait to welcome you all back again soon! - Brett/Robinson Social Team

Brunswick, Georgia
Reviewed 2 November 2016

Our 3 bedroom condo on the 5th floor had fantastic views of the beach and sunrises and sunsets. It was clean and comfortable, a bit worn around the edges. There was some broken, loose areas of tile on the balcony and the bedspreads were faded and needed a good washing. but it was great to have a kitchen as we...

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Helpful?
Thank 587priscilla
brett_robinson_al, Manager at Phoenix IV, responded to this review

We appreciate your honest feedback. We are glad that you all enjoyed your stay and hope to welcome you back again soon! - Brett/Robinson Social Team

Columbus, Georgia
Reviewed 27 October 2016

This is my third review of this condo. I have not changed my mind about it. It needs to be Gutted and redone. The furniture is dark and appeared dirty...only way we sat on it was by Covering it with extra sheets. The coverlet and pillows on the bed were very dark and dreary and I only touched them to...

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Thank Z6210SPcatherinep
JanetBrettRobinson, Guest Relations Manager at Phoenix IV, responded to this review

Z6210SPcatherinep: It is disappointing to read the review of your stay here. Your comments have been forwarded to the Property Manager to re-evaluate this condo and discuss with the owner any improvements needed. We hope you were able to enjoy the beach and nearby attractions and hope to welcome you back to our area soon.

Alabaster, Alabama
Reviewed 26 October 2016

The rooms were clean and comfortable. The location was perfect. The wife and I were looking for a quiet and comfortable getaway. All of our expectations were met or exceeded. We will definitely put the Phoenix condos on the top or our list of places to stay.

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Helpful?
Thank ldcoxwell
brett_robinson_al, Manager at Phoenix IV, responded to this review

We are so glad you and your wife enjoyed your getaway. Thank you so much for staying with us. We look forward to welcoming you back again soon! - Brett/Robinson Social Team

New Orleans
Reviewed 22 October 2016

This was our second stay in the series of Phoenix beach towers along Orange Beach. The first Phoenix (VIIII, Labor Day weekend) had a few more features, but they were pretty much in the same model. A very nice outdoor pool lacks umbrellas or other sun protection. An excellent boardwalk leads to the excellent beach and waters. A very nice...

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Helpful?
Thank Rigel54
brett_robinson_al, Manager at Phoenix IV, responded to this review

We appreciate you taking the time to give us your honest feedback about your most recent stay. We will most definitely take note of the things you listed. We hope to welcome you back again soon! - Brett/Robinson Social Team

Goodlettsville, Tennessee
Reviewed 20 October 2016

Overall our trip was great. We had a few issues with ice maker not working, the tv in the bedroom completely went out (Dish Network box), there was a hole in the wall in the living room that was there when we arrived and the bathroom sink was completely clogged. I reported it to the service desk and someone was...

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Helpful?
Thank janie_rager3
brett_robinson_al, Manager at Phoenix IV, responded to this review

We are so glad to hear that you all enjoyed your stay! We apologize about the inconvenience encountered when you first arrived. We are happy to hear that your issues were addressed in a timely manner. We look forward to welcoming you all back again soon! - Brett/Robinson Social Team

Knoxville
Reviewed 19 October 2016

We arrived early on 10/8/16 well aware we could not check in until 3:30pm. We were told we would get a text when room was ready. So, we ran some errands and arrived back at hotel about 4:30 without receiving a text. We were told the room was ready, but they have been too busy to send us a text....

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Thank govols2016
JanetBrettRobinson, Guest Relations Manager at Phoenix IV, responded to this review

govols2016: I apologize for the confusing start to your vacation. Unfortunately, I cannot determine your name or unit number from your TA name. If you could please email that information to tripreviews@brettrobinson.com, I will be able to further investigate this issue to ensure corrective measures have been put in place. We value our guests and want your vacation experience to...

Madison, Mississippi
Reviewed 19 October 2016

This condo was clean and just the right size for the four us! We loved the view and room location. Perfect for watching young teenagers at the pool and beach. We will definitely recommend and hopefully return!

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Helpful?
Thank gaydenc2016
brett_robinson_al, Manager at Phoenix IV, responded to this review

Thank you for the excellent rating and review. We are so happy you enjoyed the view and your stay. We hope you will be able to visit again! -Brett/Robinson Social Team

Henderson, Kentucky
Reviewed 19 October 2016

We planned to go to Myrtle Beach and our plans changed because of Matthew. I called and spoke with a woman at Brett Robinson. She was so kind and so helpful.I booked this condo 2 days before arrival. The facilities (indoor/outdoor pool, hot tub, etc) were very nice. The grounds were well kept. The beach was wonderful.The interior could use...

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Helpful?
Thank Emily C
brett_robinson_al, Manager at Phoenix IV, responded to this review

We are so glad you were able to come here on short notice! Thank you for the nice review. We hope you will come back here again. -Brett/Robinson Social Team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Self-Serve Laundry
Official Description (provided by the hotel)
Relax on the beach with all your needs taken care of at Phoenix IV (Phoenix 4). Phoenix IV condos offer supreme beach comfort, plenty of space, Gulf-front views, and amenities to spare that will ensure you have a wonderful vacation at your home away from home. With condos able to sleep as many as 10, Phoenix IV is a great place to reunite with friends and family and have the space to enjoy a beach vacation under the same roof. In addition to the beach, Phoenix 4 offers indoor and outdoor pools, along with a children's pool, and hot tubs and saunas for some rest and relaxation. Phoenix IV Orange Beach is close to all of the great entertainment, shopping, and restaurants of Orange Beach and Gulf Shores. Be sure to try the great seafood for which our region is known, from delicious red shrimp to snapper and grouper. Check out the local fishing scene in one of our fishing charters, or go dolphin-watching to see those beautiful creatures in action and make memories for a lifetime. The building is located 4 miles east of Hwy. 59. A full-time, on-site staff is available to all Brett/Robinson guests. ... more   less 

Additional Information about Phoenix IV

Address: 24250 Perdido Beach Blvd, Orange Beach, AL 36561-3085
Region: United States > Alabama > Orange Beach
Price Range: $480 - $827 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Phoenix IV 3.5*
Number of rooms: 53
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Also Known As:
Phoenix Iv Hotel Orange Beach
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Questions & Answers

Here's what travellers have asked, with answers from Phoenix IV staff and other travellers.
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Questions? Get answers from Phoenix IV staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great room. Awesome big TV(we watched a lot of football)”
 of 5 bubbles jojost, 11 Jan 2017 | Read review
“Everything was PERFECT,. We didn't need ANYTHING, except more time!”
 of 5 bubbles 13angelinab, 1 Dec 2016 | Read review
“Nice, nice condos with excellent kitchen supplies. ”
 of 5 bubbles 663carolynk, 1 Nov 2016 | Read review
“With individual condos you can judge location, layout, amenities easily enough, but it is luck of the draw in cleanliness and condition.”
 of 5 bubbles Rigel54, 22 Oct 2016 | Read review
“Be sure to sign the guestbook. I thought that was such a friendly gesture! The beds were very comfortable also :-)”
 of 5 bubbles A6038GWemilyc, 18 Oct 2016 | Read review
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