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Traveller (15)
Room & Suite (24)
Pool & Beach (14)
Ratings and reviews
Certificate of Excellence
  • Excellent61%
  • Very good25%
  • Average11%
  • Poor2%
  • Terrible1%
Travellers talk about
“brett robinson”(23 reviews)
“ice maker”(13 reviews)
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What's included
Free Wifi
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Suites
Phoenix IX (Phoenix 9) is situated close to Perdido Key in Orange Beach. This beachfront complex overlooks the Gulf of Mexico on one side and Ole River and Bayou Saint John on the other. This unique building boasts oversized luxury condos and numerous amenities. The property offers 1...
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Location and contact
29488 Perdido Beach Blvd, Orange Beach, AL 36561-6318
Hotel website
38.6 km to Pensacola Regional Airport
10 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Reviews (188)
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188 results
Traveller rating
112
48
21
5
2
Traveller type
Time of year
LanguageEnglish
112
48
21
5
2
Show reviews that mention
All reviewsindoor tennis courtbrett robinsonice makersecure feelingutility roomclean staffnice kitchenfantastic condofamily vacationoutdoor poolexcellent amenitieswet barflora bamamaster bedroombeach funwalking distanceeverything you could possibly need
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1 - 5 of 188 reviews
Reviewed 5 days ago

I had selected the exact unit I wanted and when we arrived at almost 9:30 pm I was told the owner had requested the unit and we would be in another unit. It was on a higher floor and had carpet. I had specifically selected...More

Review collected in partnership with this hotel
Thank cmjenkins909
Response from BrettRobinsonRentals, Guest Relations Manager at Phoenix IXResponded 2 days ago

Thank you for taking the time to review your stay. I would like to forward your review to the property manager but will need the details of your reservation. Please email your information to info@brett-robinson.com in order for management to address the issues in your...More

Reviewed 6 days ago

This is our second time using this particular condo. We really enjoy the location and the quality of the unit. Both times the condo has been very clean and we have never had a problem with noise. The beach is incredible. Will likely come back...More

Review collected in partnership with this hotel
Thank pmsargent
Response from brett_robinson_al, Manager at Phoenix IXResponded 4 days ago

Thank you for the 5 star review!! We are thrilled to hear that you enjoyed a wonderful Independence Day with us!!! Thanks again for being our guests!! We can't wait to welcome you back again soon!!!

Reviewed 1 week ago via mobile

We stayed in July 2018 in unit 703. It was nice and clean. The view is great. The parking was adequate. Easy beach access. The staff is friendly. I couldn’t give it 5 stars because our unit had a water leak that kept the floor...More

Thank Rod C
Response from brett_robinson_al, Manager at Phoenix IXResponded 4 days ago

Thank you for the great review Rod!! We appreciate your feedback and will be sure to have our management team address your concern as we continue to strive towards providing the best guest experiences in the area. Thanks again!! We hope to see you again...More

Reviewed 3 weeks ago

We stay every year at the Phoenix 9. It is quite and family oriented. It is away from all the traffic and hustle and bustle. This was first time we stayed in this unit and it was awesome! we definitely request this unit again.

Review collected in partnership with this hotel
Thank reginav437
Response from brett_robinson_al, Manager at Phoenix IXResponded 3 weeks ago

Thank you for the 5 star review!! We are thrilled to hear that you enjoyed your latest stay with us!!! Thank you very much for making us your home away from home at the beach!!! Come back and see us again soon!!

Reviewed 4 weeks ago

I love the Phoenix IX for many reasons. I have stayed here many times and the location is perfect. My condo is always super clean. The property is well maintained and Brett Robinson staff are friendly and helpful.

Review collected in partnership with this hotel
Thank Jcash1961
Response from brett_robinson_al, Manager at Phoenix IXResponded 3 weeks ago

Thank you for the 5 star review!!! We are thrilled to hear that you enjoyed the cleanliness of your condo as well as the friendliness of our staff!! Thanks again for being our guest!! We hope to see you again soon!!!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Self-Serve Laundry
Meeting Rooms
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Tennis Court
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Hot Tub
Details
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (15)
Room & Suite (24)
Pool & Beach (14)
Family and Play Areas (3)
Questions & Answers
Ask a question
Karijp
18 June 2018|
AnswerShow all 2 answers
Response from OrangeBeach_11 | Reviewed this property |
I went on Brett Robinson to look at room, not sure what is going on with that? Phoenix IX room 508 is an end room facing the gulf.
1
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Room Tips
"We had 15th floor corner room with wrap around balcony"
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"Please consider a new mattress for the master bedroom."
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"Bring paper towels, dish soap and trash bags they on leave a small amount of these. Everything else was..."
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"Nothing we needed that wasn't there, we always get the same unit because it's just as comfortable as..."
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