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Phoenix East

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Traveller (34)
Room & Suite (22)
Pool & Beach (16)
Overview
  • Excellent60%
  • Very good24%
  • Average11%
  • Poor4%
  • Terrible1%
Travellers talk about
Free Wifi
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Suites
Fitness centre
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Reviews (395)Write a Review
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227
96
46
19
7
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All reviewsboats coming and goingperdido passbrett robinsonwatch the boatsnice condoa wonderful place to staythe kitchenmemorial dayan awesome viewnon smokingthe sofa bedenjoyed our stayhome away from homegreat vacationthe past yearsfamily vacationseveral years
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21 - 25 of 395 reviews
Reviewed 13 September 2017

We loved this cozy place while we had a fantastic trip at Orange Beach. This place is perfect for a couple or would be good for a family with 2 small children. (sofa bed) It was very enjoyable. We love orange beach!

Review collected in partnership with this hotel
Thank mikeisi
Response from brett_robinson_al, Manager at Phoenix EastResponded 14 September 2017

Thank you for the 5 star review!! We are thrilled to hear that you all had a great stay with us!! Come back and see us again soon!!!

Reviewed 13 September 2017

I had a great stay at the Phoenix East. Rooms were very clean. Facility was very nice. Staff was very helpful and courteous I will definitely stay there again. One of the best places I have stayed on the beach in Orange Beach.

Review collected in partnership with this hotel
Thank asealy925
Response from brett_robinson_al, Manager at Phoenix EastResponded 14 September 2017

We LOVE hearing reviews like this!!! Thank you so so much for being our guests!! We look forward to welcoming you back again soon for another wonderful beach getaway!!

Reviewed 13 September 2017

Cons- Staff at this condo was very rude! When checking in no one wanted to help, when I was the only one in line. The 2nd morning a security person knocked on the door at 8 and told us to stop moving furniture because we...More

Review collected in partnership with this hotel
Thank Kayla M
Response from Vicki C, Guest Relations Manager at Phoenix EastResponded 20 September 2017

Thank you for taking the time to review your stay at Phoenix East. I am so very sorry to hear about your negative experience. I assure you this is not typical of our staff, and the issues you experienced will be followed up upon by...More

Reviewed 13 September 2017

My girlfriend and I both loved the condo at Phoenix East. It was so nice and well decorated. The view was amazing. The staff was very nice. We will come back! It was so close to the restaurants we visited.More

Review collected in partnership with this hotel
Thank jpmurdock1960
Response from brett_robinson_al, Manager at Phoenix EastResponded 14 September 2017

Thank you for the 5 star review!!! We are thrilled to hear that you enjoyed the location of our property as well as the hospitality of our staff!!! Thank you again for being our guests!! We look forward to welcoming you back again soon for...More

Reviewed 13 September 2017

It had been three years since our last visit to Phoenix East. It had appeared that even though the outside of the building was being painted, the overall appearance of the building was showing age. The workout facility needed attention with the equipment, and the...More

Review collected in partnership with this hotel
Thank jgofney
Response from brett_robinson_al, Manager at Phoenix EastResponded 14 September 2017

Thank you for the review!! We appreciate your feedback and will be sure to have our management team address your concerns as we continue to strive towards providing the best guest experiences in the area. Thanks again!! We hope to see you again in the...More

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About
Amenities
Top amenities
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Self-Serve Laundry
Meeting Rooms
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Tennis Court
Details
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (34)
Room & Suite (22)
Pool & Beach (16)
Family and Play Areas (4)
Questions & Answers
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Room Tips
"Very spacious condo, nice a roomy for a one bedroom. All updated. Very nice."
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"Don’t forget the binocs!"
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"There had been several updates in the condo which were nice. The only suggestion is they would benefit from..."
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"needs kitchen & bath updates & definitely sheets that fit the bed - BIG frustration.."
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