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Traveller (64)
Room & Suite (31)
Pool & Beach (12)
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Overview
  • Excellent56%
  • Very good23%
  • Average11%
  • Poor6%
  • Terrible4%
Travellers talk about
“brett robinson”(56 reviews)
“the kitchen”(39 reviews)
“enjoyed our stay”(27 reviews)
AMENITIES
Free Wifi
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Additional information
Offers from Phoenix VII
Hotel deals
Offers from Phoenix VII
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Reviews (684)
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684 results
Traveller rating
367
162
82
45
28
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LanguageEnglish
367
162
82
45
28
Show reviews that mention
All reviewsbrett robinsonthe kitchenenjoyed our staynice propertyfamily vacationcondo unitmaster bedroomgreat amenitiesgreat condoperdido passindoor and outdoor poolsgreat vacationup to datetennis courtsgreat beachgreat viewgulf shores
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1 - 5 of 684 reviews
Reviewed 1 week ago

Third time we have stayed at a Phoenix property and this was the best. No problems with the room, bath, anything. My only complaint was that our neighbors smoked on the deck every time we tried to sit out on ours. My wife and I...More

Review collected in partnership with this hotel
Thank cdavidshort
Response from brett_robinson_al, Manager at Phoenix VIIResponded 5 days ago

Thank you for the fantastic review!!! We appreciate your feedback and will be sure to have our management team address your concern as we continue to strive towards providing the best guest experiences in the area. Thanks again!! We are thrilled to hear that you...More

Reviewed 1 week ago

We've stayed at Phoenix VI, VII or Phoenix West II every Spring for about 20 years....Love it! Will be back next year. 10 - 12 friends come and stay in the units at the end of Phoenix VI or VII. The ending 01/03 units are...More

Review collected in partnership with this hotel
Thank Mary K
Response from brett_robinson_al, Manager at Phoenix VIIResponded 1 week ago

Thank you for the great review Mary!!! We are happy to hear that you have made us your home away from home at the beach!! Thank you again for being our guests!! We look forward to welcoming you back again soon for another amazing stay...More

Reviewed 1 week ago

It was amazing, the view was out of this world, we loved the patio furniture. The rooms were roomy and cozy. Everything was just perfect for the adults and the kids and we all have decided to visit the Phoenix again. The southern hospitality made...More

Review collected in partnership with this hotel
Thank katrecesmith
Response from brett_robinson_al, Manager at Phoenix VIIResponded 1 week ago

Thank YOU for being our guests!!! We are thrilled to hear that you enjoyed the hospitality of our staff as well as your breathtaking oceanfront view!! Come back and see us again soon!!!

Reviewed 4 weeks ago

We stayed in unit 801 for both February and March, 2018. The Brett Robinson staff was wonderful. They were very friendly and helpful especially with some minor repairs that they took care of quickly. We downgraded the unit due to how worn and stained the...More

Review collected in partnership with this hotel
Thank hackett2018
Response from Vicki C, Guest Relations Manager at Phoenix VIIResponded 3 weeks ago

Thank you for taking the time to review your stay. We appreciate your feedback, and will make sure the issues you pointed out are addressed with the appropriate staff. We also appreciate hearing our staff made you feel welcome. It is our goal to give...More

Reviewed 18 April 2018

This is our second year staying at Phoenix VII. What a great place to go for spring break. The rooms are immaculate, and I love having the washer and dryer in the room. My only concern is that check-in was said to be at 4...More

Review collected in partnership with this hotel
Thank cklab5
Response from brett_robinson_al, Manager at Phoenix VIIResponded 19 April 2018

Thank you for the 5 star review!!! We appreciate your feedback and will be sure to have our management team address your concern as we continue to strive towards providing the best guest experiences in the area. Thank you again for being our guests!! We...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Self-Serve Laundry
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Tennis Court
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Details
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (64)
Room & Suite (31)
Pool & Beach (12)
Family and Play Areas (3)
Questions & Answers
Ask a question
ldasz
30 May 2017|
AnswerShow all 3 answers
Response from JanetBrettRobinson | Property representative |
yes, the master typically has a walk in closet and the 2 additional also have closets for your belongings. Enjoy your stay here! Please ask if you have additional questions.
1
Vote
Debbie C
19 April 2017|
AnswerShow all 3 answers
Response from JanetBrettRobinson | Property representative |
Hello. At least from Brett Robinson Vacation Rentals, only guests staying in condos designated as smoking permitted are allowed to smoke on the balcony. A guest staying in a condo designated as non-smoking is not allowed... More
0
Votes
kate l
1 January 2017|
AnswerShow all 6 answers
Response from Bruce Y | Reviewed this property |
50 yards.
0
Votes
Room Tips
"Always go on line an look at each room especially in the older Phoenix's. They vary greatly as some have..."
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"The unit’s location is nice in that it is on the end of the building with a wrap around balcony."
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"Keep the unit updated and in working order."
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"Unit is very close to upper parking lot. Easy to get to car."
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