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    Phoenix on the Bay

    27580 Canal Rd, Orange Beach, AL 36561-4067
    Hotel website
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    03/09/2017 04/09/2017
    Our online travel partners don't provide prices for this accommodation, but we can search other options in Orange BeachSee available hotels in Orange Beach
    Traveller (77)
    Room & Suite (32)
    Pool & Beach (29)
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    Overview
    • Excellent58%
    • Very good22%
    • Average11%
    • Poor4%
    • Terrible5%
    Travellers talk about
    “water slide” (28 reviews)
    “lazy river” (119 reviews)
    Free Wifi
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Lazy River
    Tennis Court
    Self-Serve Laundry
    All hotel details
    Offers from Phoenix on the Bay
    Offers & Announcements: Awesome 15% Off Deal
    Hotel deals
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    Perdido Beach Resort
    1,493 reviews
    #2 of 19 hotels in Orange Beach
     
    Best Western Premier, The Tides Hotel
    149 reviews
    #4 of 19 hotels in Orange Beach
     
    Microtel Inn & Suites by Wyndham Gulf Shores
    1,147 reviews
    #10 of 25 hotels in Gulf Shores
     
    Fairfield Inn & Suites Orange Beach
    404 reviews
    #8 of 19 hotels in Orange Beach
     
    Write a Review
    Reviews (297)
    Traveller rating
    Traveller type
    Time of year
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    There are newer reviews for Phoenix on the Bay
    See the most recent reviews

    21 - 25 of 297 reviews

    Reviewed 4 weeks ago

    Very clean. Beautiful View of Bay. Sat around a lot waiting for lazy river and pools to open up. Good idea to have a back of plan. They close everything down even if bad weather doesn't reach area, including inside pool. You are permitted to...More

    Review collected in partnership with this hotel
    Thank Tracie1651
    Response from brett_robinson_al, Manager at Phoenix on the BayResponded 1 week ago

    Thanks for the great review! We appreciate your feedback and will be sure to pass your concerns onto our management team as we continue to strive towards excellence in all of our guests experiences. We're happy to hear that you enjoyed fishing on our property...More

    Reviewed 4 weeks ago

    Always a nice place to stay, but Phoenix never has my room ready on time. They say check in at 4- but it's always 30 minutes to an Hour or more longer before you can check in. Not appreciated when check out time is 10...More

    Review collected in partnership with this hotel
    Thank coastie132017
    Response from brett_robinson_al, Manager at Phoenix on the BayResponded 1 week ago

    Thanks for the review! We appreciate your feedback and are disappointed to hear of your concerns regarding our check-in process. Our management team will be sure to discuss this topic as we continue to strive towards providing the best guest experience available in the area!...More

    Reviewed 4 weeks ago

    Unit had drain flies everywhere upon arrival and we had to deal with them our entire stay. Also maintenance came into the unit with no prior warning and we had values out that we would have locked up or arranged for someone to be in...More

    Review collected in partnership with this hotel
    Thank teressabryant
    Response from JanetBrettRobinson, Guest Relations Manager at Phoenix on the BayResponded 3 weeks ago

    teressabryant: I apologize for any miscommunication among our front desk, our maintenance personnel and you regarding the request to come to your condo. I will forward your feedback to the appropriate departments so that errors such as this do not happen again. Your feedback is...More

    Reviewed 4 weeks ago

    The kids had a blast on the trip, couldn't keep them out of the lazy river or slide.. Everything when as planned evcept the kids had so much fun in the pools and lazy river we didn't even go to the beach!

    Review collected in partnership with this hotel
    1  Thank chrismeanderson
    Response from brett_robinson_al, Manager at Phoenix on the BayResponded 1 week ago

    We LOVE hearing reviews like this and are thrilled to hear that your children had a blast on our lazy river and slide! Thanks for the great review! We look forward to welcoming you back again soon for another trip filled with relaxation and fun!!!

    Reviewed 13 July 2017

    Condo was very roomy and in a great location. It could use a little maintenance. Some of the cabinet doors hinges were loose or off. Also, needed more kitchen items like pots and pans. For the most part it was a good choice because of...More

    Review collected in partnership with this hotel
    Thank Laura A
    Response from brett_robinson_al, Manager at Phoenix on the BayResponded 4 weeks ago

    Thank you very much for the 4 star review! We are pleased to hear that you all enjoyed the location of your stay, as well as the condo as a whole. Thank you for your suggestion on maintenance updates, we will be sure to take...More

    Perdido Beach Resort
    1,493 reviews
    #2 of 19 hotels in Orange Beach
     
    Best Western Premier, The Tides Hotel
    149 reviews
    #4 of 19 hotels in Orange Beach
     
    Microtel Inn & Suites by Wyndham Gulf Shores
    1,147 reviews
    #10 of 25 hotels in Gulf Shores
     
    Fairfield Inn & Suites Orange Beach
    404 reviews
    #8 of 19 hotels in Orange Beach
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Tennis Court
    Details
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 162
    • Location
    • United States >
    • Alabama >
    • Orange Beach
    • Also Known As
    • Phoenix On The Bay Hotel Orange Beach ,
    • Phoenix Bay
    Add Photo Photos
    Traveller (77)
    Room & Suite (32)
    Pool & Beach (29)
    Dining (1)
    Hotel & Grounds (53)
    Family and Play Areas (4)
    Bathroom (3)
    Nearby
    Microtel Inn & Suites by Wyndham Gulf Shores
    1,147 reviews
    12.20 km away
     
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    1,493 reviews
    2.01 km away
     
    Fairfield Inn & Suites Orange Beach
    404 reviews
    4.47 km away
     
    Best Western Premier, The Tides Hotel
    149 reviews
    3.50 km away
     
    Nearby Restaurants
    Fisher's at Orange Beach Marina
    864 reviews
    1.31 km away
    Shipp's Harbour Grill
    1,850 reviews
    .43 km away
    Sassy Bass Caribbean Grille
    187 reviews
    1.31 km away
    Anchor Bar & Grill
    118 reviews
    .39 km away
    Nearby Attractions
    The Fun Boat Dolphin Cruises
    964 reviews
    1.25 km away
    Distraction Charters
    443 reviews
    1.33 km away
    Orange Beach Sailing Charters and Sunset Cruises
    455 reviews
    .39 km away
    Cruise Orange Beach Dolphin Cruises
    618 reviews
    .48 km away
    Ask a question
    Questions & Answers
    Marley H
    30 March 2017|
    Answer
    Response from JanetBrettRobinson | Property representative |
    Yes, we have guests enjoying both the outdoor pool and lazy river. Most take advantage of the sunny hours but we have those that spend the day there.
    1
    Vote
    Honestly42
    26 March 2017|
    AnswerShow all 2 answers
    Response from susanbV8536OC | Reviewed this property |
    Yes you can fish and you can bring your boat as well! It's great!🌞
    1
    Vote
    momjanHuntsvilleAl
    14 February 2017|
    Answer
    Response from JanetBrettRobinson | Property representative |
    Hmmm. We don't know of any company off hand. Lots of charter boats and even jet skis. Please contact our Visitor's and Convention Bureau at 800-745-SAND. They will have the best access to information to help you.
    0
    Votes
    Room Tips
    "Don't stay in a unit that this owner has."
    Read review
    "They came and cleaned but it was still dirty. They charge a cleaning fee. But room was never cleaned after..."
    Read review
    "1310 was clean, perfectly placed to view the lazy river!"
    Read review
    "We stayed in room 1116"
    Read review
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